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The KAM Club Podcast - Real Talk for Key Account Managers

Warwick Brown
Key Account Management
Client Relationships
Client Renewals
Pricing Strategy
Discounting
Value Positioning
Delivering Bad News
Trust
ROI
Account Management
Career Transition
Founder Relationships
Self-Sabotage
Leadership
The Expansion Sale
Active Listening
AI In Customer Service
Transparency
Over-Promising
Trust Building

The KAM Club Podcast is real talk for real key account managers. Cut through the BS to grow client revenue, reduce churn and build your career. Warwick Brown delivers 25 years of hard-won key account management wisdom in 15-minute episodes tackling real challenges - difficult clients, internal politics, revenue pressure. No fluff, just practical strategies you can use immediately. 📧 Sign up to th... more

PublishesMonthlyEpisodes59Founded3 years ago
Number of ListenersCategories
CareersBusiness

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Artwork for The KAM Club Podcast

Latest Episodes

The stronger your relationship with one champion, the more vulnerable your account becomes. Intimacy creates dependency. Dependency creates risk. And most of us don't realize we're building a time bomb until it explodes.

When your champion leaves—a... more

Inheriting a chaotic account feels like being handed a sinking ship—you didn’t cause the leaks, but everyone expects YOU to bail it out. This isn’t about fixing someone else’s mistakes; it’s about launching a strategic rescue mission to transform dis... more

Picture this: You just saved a million-dollar client from churning. Crisis averted, relationship stronger than ever. Your boss's response? "Great, so they're renewing early, right?"

And there it is—that gut punch moment. Three months of relationship... more

What if your quarterly reviews became the meetings clients actually look forward to? The secret isn’t more slides—it’s flipping the script from backward-looking reports to future-building conversations.

James Ward from Clientshare reveals a 3-step r... more

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Recent Guests

James Ward
Leader of Clientshare, helping organizations retain and grow contracts through business reviews.
Clientshare
Episode: Your Business Reviews Suck (And Your Customers Know It)

Host

Warwick Brown
A seasoned KAM coach with 25 years of experience, specializing in practical strategies for key account managers. Warwick offers valuable insights into overcoming client challenges, enhancing communication, and developing leadership skills needed for effective key account management.

Reviews

4.9 out of 5 stars from 17 ratings
  • Excellent content

    Very informative and useful. Thank you so much!

    Apple Podcasts
    5
    fhbvghnvfjjbghjj
    Taiwan3 years ago
  • Expertise

    Great information and expertise from Warwick!

    He clearly knows what he is talking about and it is great that is now sharing that knowledge to help others!

    Congratulations on your podcast Warwick!!

    Apple Podcasts
    5
    OceanBlueLady
    United Kingdom3 years ago
  • Great info from an expert

    Great information from an industry leader, And a must for any KAM’s looking for some

    Peer to peer knowledge sharing or new to the industry and need an insight.

    Thank you and look forward to next weeks.

    Apple Podcasts
    5
    Suzi Data
    United Kingdom3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many reviews emphasize the host's expertise and ability to deliver valuable insights on key account management challenges.
The content is frequently described as engaging and applicable for professionals eager to enhance their skills and effectiveness.
Listeners appreciate the practical advice, often highlighting the relevance of real-world strategies shared by the host.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#58
Hong Kong/Business/Careers
Apple Podcasts
#94
Spain/Business/Careers
Apple Podcasts
#98
Saudi Arabia/Business/Careers
Apple Podcasts
#199
Sweden/Business/Careers

Talking Points

Recent interactions between the hosts and their guests.

QBRs That Don't Suck: Your Business Review Rescue Plan
Q: What would you say is like some initial practical first steps, top three things you think they should do if they're like starting, taking another fresh look at their current QBR structure?
The first thing I do is look at all my accounts and understand where do I actually need to do QBRs and where do I not need to do QBRs. Step number two is standardize everything you possibly can. And then the third one is measure.
Stop Solving Problems So Fast! (And What to Do Instead)
Q: Are you relying too much on your expertise and not enough on your ability to connect?
Clients might be lacking the human connection, which is essential for building trust.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
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Frequently Asked Questions About The KAM Club Podcast

What is The KAM Club Podcast about and what kind of topics does it cover?

Content centers on practical strategies for key account managers looking to improve their skills and outcomes in managing client relationships. The discussions span areas such as overcoming client challenges, enhancing communication with supervisors, and effective business reviews. Notably, the host shares insights drawn from extensive experience, including lessons on managing client expectations, developing leadership skills, and addressing industry trends. Each episode is designed to provide actionable advice that can be immediately implemented, making it a valuable resource for professionals in the key account management field.

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Which podcasts are similar to The KAM Club Podcast?

These podcasts share a similar audience with The KAM Club Podcast:

1. The Diary Of A CEO with Steven Bartlett
2. The Mel Robbins Podcast

How many episodes of The KAM Club Podcast are there?

The KAM Club Podcast launched 3 years ago and published 59 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The KAM Club Podcast?

Recent guests on The KAM Club Podcast include:

1. James Ward

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