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The KAM Club Podcast - Real Talk for Key Account Managers

Warwick Brown
Key Account Management
Client Relationships
Client Renewals
Pricing Strategy
Discounting
Value Positioning
Delivering Bad News
Trust
ROI
Account Management
Founder Relationships
Self-Sabotage
Leadership
The Expansion Sale
Active Listening
AI In Customer Service
Transparency
Over-Promising
Trust Building
Trust Building Strategies

The KAM Club Podcast is real talk for real key account managers. Cut through the BS to grow client revenue, reduce churn and build your career. Warwick Brown delivers 25 years of hard-won key account management wisdom in 15-minute episodes tackling real challenges - difficult clients, internal politics, revenue pressure. No fluff, just practical strategies you can use immediately. 📧 Sign up to th... more

PublishesMonthlyEpisodes58Founded3 years ago
Number of ListenersCategories
CareersBusiness

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Artwork for The KAM Club Podcast

Latest Episodes

Inheriting a chaotic account feels like being handed a sinking ship—you didn’t cause the leaks, but everyone expects YOU to bail it out. This isn’t about fixing someone else’s mistakes; it’s about launching a strategic rescue mission to transform dis... more

Picture this: You just saved a million-dollar client from churning. Crisis averted, relationship stronger than ever. Your boss's response? "Great, so they're renewing early, right?"

And there it is—that gut punch moment. Three months of relationship... more

What if your quarterly reviews became the meetings clients actually look forward to? The secret isn’t more slides—it’s flipping the script from backward-looking reports to future-building conversations.

James Ward from Clientshare reveals a 3-step r... more

YouTube

Why do 80% of buyers feel suppliers drop the ball in business reviews? If your QBRs feel like stale, data-dumping exercises that clients dodge or dismiss, you’re not alone—and the fallout is costing you trust and revenue.

Join James Ward (QBR innov... more

YouTube

Key Facts

Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

Recent Guests

James Ward
Leader of Clientshare, helping organizations retain and grow contracts through business reviews.
Clientshare
Episode: Your Business Reviews Suck (And Your Customers Know It)

Host

Warwick Brown
KAM coach with 25 years of experience in key account management, providing practical strategies for managing client relationships and professional growth.

Reviews

4.9 out of 5 stars from 17 ratings
  • Excellent content

    Very informative and useful. Thank you so much!

    Apple Podcasts
    5
    fhbvghnvfjjbghjj
    Taiwan3 years ago
  • Expertise

    Great information and expertise from Warwick!

    He clearly knows what he is talking about and it is great that is now sharing that knowledge to help others!

    Congratulations on your podcast Warwick!!

    Apple Podcasts
    5
    OceanBlueLady
    United Kingdom3 years ago
  • Great info from an expert

    Great information from an industry leader, And a must for any KAM’s looking for some

    Peer to peer knowledge sharing or new to the industry and need an insight.

    Thank you and look forward to next weeks.

    Apple Podcasts
    5
    Suzi Data
    United Kingdom3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the expert insights and practical advice offered by the host, with many noting his extensive experience in the field.
Reviews highlight the value of the information provided, emphasizing its relevance for KAM professionals.
The content is described as informative and applicable, making it a favorite among those pursuing careers in account management.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#153
United Kingdom/Business/Careers
Apple Podcasts
#195
Australia/Business/Careers
Apple Podcasts
#18
Israel/Business/Careers
Apple Podcasts
#52
Hong Kong/Business/Careers
Apple Podcasts
#146
Norway/Business/Careers
Apple Podcasts
#166
Sweden/Business/Careers

Talking Points

Recent interactions between the hosts and their guests.

QBRs That Don't Suck: Your Business Review Rescue Plan
Q: What would you say is like some initial practical first steps, top three things you think they should do if they're like starting, taking another fresh look at their current QBR structure?
The first thing I do is look at all my accounts and understand where do I actually need to do QBRs and where do I not need to do QBRs. Step number two is standardize everything you possibly can. And then the third one is measure.
Stop Solving Problems So Fast! (And What to Do Instead)
Q: Are you relying too much on your expertise and not enough on your ability to connect?
Clients might be lacking the human connection, which is essential for building trust.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The KAM Club Podcast

What is The KAM Club Podcast about and what kind of topics does it cover?

Focusing on the realities faced by key account managers, this series provides practical insights and strategies to help professionals tackle common challenges such as managing difficult clients, navigating internal politics, and achieving revenue growth. Each episode features host Warwick Brown, who brings over 25 years of experience in key account management, ensuring that listeners receive actionable advice devoid of any fluff. With brief, 15-minute episodes, the content is designed for busy professionals seeking immediate solutions to enhance their career and client relationships.

Where can I find podcast stats for The KAM Club Podcast?

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How many listeners does The KAM Club Podcast get?

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What are the audience demographics for The KAM Club Podcast?

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Which podcasts are similar to The KAM Club Podcast?

These podcasts share a similar audience with The KAM Club Podcast:

1. The Mel Robbins Podcast
2. Fixable
3. Your Money Guide on the Side
4. All-In with Chamath, Jason, Sacks & Friedberg
5. [Un]Churned – The No. 1 Podcast for Customer Retention

How many episodes of The KAM Club Podcast are there?

The KAM Club Podcast launched 3 years ago and published 58 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The KAM Club Podcast?

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Where can I see ratings and reviews for The KAM Club Podcast?

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What guests have appeared on The KAM Club Podcast?

Recent guests on The KAM Club Podcast include:

1. James Ward

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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