
Welcome to The Intangible Brand, where we explore the connection between employee experience and client experience, and the hidden forces that make brands stick. Each episode offers practical insights and inspiration for building a brand people are proud to work for — and eager to work with.
The Intangible Brand is brought to you by Cline and TOKY.
| Publishes | Twice monthly | Episodes | 19 | Founded | 7 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingManagementBusiness | |||

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In this episode of The Intangible Brand, Jerry and Carl sit down with Jennifer Sebranek of GBBN to explore what real differentiation looks like in architecture and professional services and why brand extends far beyond ... more
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In this episode of The Intangible Brand, Jerry and Carl sit down with Pamela Slim to explore what it really takes to scale an expert-led firm without diluting the client experience that made it successful in the first place.
Pamela... more
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In this episode of The Intangible Brand, Jerry and Carl sit down with George Ghneim, a veterinarian, restaurateur, and distiller, to explore what brand and experience look like in businesses where emotions run high and ... more
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In this episode of The Intangible Brand, Jerry and Carl sit down with Benjamin Sachwald, Senior Vice President of Acoustics, Noise, and Vibration at AKRF, to explore a dimension of employee experience that is often overlooked but de... more
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In this episode of The Intangible Brand, Jerry and Carl talk with Dr. Will Percy, Executive Vice President at TeamOptix and author of Slaying Zombies: Reimagining Workplace Engagement, about why so many engagement effor... more
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In this episode of The Intangible Brand, Jerry and Carl sit down with Susan Baier, founder of Audience Audit, to explore how professional service firms can build stronger brands by understanding what their audiences act... more
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In this episode, we talk with Tate Fisher about what it really takes to design service experiences that serve customers, support employees, and work for the business. Tate draws on years of work with multi location and ... more
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In this episode of The Intangible Brand, Jerry and Carl talk with Brandon Coleman Jr., a brand strategist, speaker, and author who has spent five decades helping organizations understand what brand really is and how cul... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #185 | |
Apple Podcasts | #194 |










Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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Focusing on the intricate relationship between employee experience and client engagement, listeners are presented with insights that bridge the gap between internal culture and external perception. Common themes include discussions on brand strategy, the importance of aligning a company's values with client expectations, and the use of storytelling in building relationships. Each episode typically features industry experts sharing their experiences, strategies, and lessons learned, providing actionable advice for organizations aiming to enhance their brand identity and foster loyalty among both employees and clients. The podcast distinguishes itself by emphasizing how a strong internal brand can lead to superior customer experiences and, ul... more
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The Intangible Brand launched 7 months ago and published 19 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on The Intangible Brand include:
1. Brandon Coleman Jr.
2. Shayne De La Force
3. Eddie Staley
4. Kristen Herndon
5. Darrell Grant
6. Steven Gallo
7. Dave Minifie
8. Carl Winstead
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.