Hotelier Helpcast
Gerry MacPhersonHotelier Helpcast is the practical hotel management podcast for independent hotel owners who want more bookings, stronger profits, smoother operations and less day-to-day chaos. Hosted by hospitality professional Gerry MacPherson, each episode answers a real question independent hotel owners face when running and growing their properties. You'll discover practical strategies for hotel management, ... more
| Publishes | Weekly | Episodes | 140 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusinessEntrepreneurship | |||
Listen to this Podcast
Latest Episodes
Practical hotel management strategies for independent hotel owners who want stronger operations, happier guests, better revenue, and less day-to-day chaos.
ABOUT THIS EPISODE
Hotel guest complaints rarely begin at reception. They usually start wi... more
Practical hotel management strategies for independent hotel owners who want stronger operations, happier guests, better revenue, and less day-to-day chaos.
ABOUT THIS EPISODE
Knowing how to handle guest complaints in a hotel can make the differen... more
Hotel Review Response Examples: How to Reply Like a Pro
What if your most important review isn't the one a guest writes, but the reply you leave underneath it?
One guest may write the review, but dozens of potential guests can read your response ... more
How to Get More Hotel Reviews: 5 Ways to Earn Five-Star Reviews
Why do some independent hotels consistently earn five-star reviews while others with equally good rooms struggle to get noticed?
The answer isn't necessarily a bigger renovation budg... more
Hotel Guest Communication: 7 Mistakes That Cost You Five-Star Reviews
What if the difference between a four-star and five-star review isn't your room, breakfast or facilities, but one small communication mistake?
In this episode of Hotelier Helpc... more
Your Independent Hotel Blueprint
hotelierhelpcast.com/hotelier-helpcast-pdf-download
Use the Blueprint to identify practical opportunities to improve your guest experience, hotel operations, direct bookings, and day-to-day systems.
You'll... more
New This Week
Guest Experience Audit Checklist
Walk through your hotel from your guest’s point of view and discover the small friction points that could be affecting reviews and repeat bookings.
hotelierhelpcast.com/free-resources
📥 D... more
New This Week
Guest Experience Audit Checklist
Walk through your hotel from your guest’s point of view and discover the small friction points that could be affecting reviews and repeat bookings.
hotelierhelpcast.com/free-resources
📥 D... more
Key Facts
Recent Guests
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
Frequently Asked Questions About Hotelier Helpcast
What is Hotelier Helpcast about and what kind of topics does it cover?
The show centers on practical, hands-on guidance for independent hoteliers aiming to improve occupancy, streamline operations, and reduce daily chaos. Across episodes, the host-and-guests discuss clarity of positioning, repeatable systems, and customer-centric processes that drive bookings and guest loyalty. Frequent themes include eliminating chaos at the front desk, building simple SOPs, and adopting lightweight technology (HR software, toolkits, and roadmaps) to gain time, reduce stress, and scale operations without sacrificing personal touch. The format leans into actionable steps, real-world hotel scenarios, and pathway-driven resources like roadmaps and training programs, making it helpful for listeners who manage small, independent p... more
Where can I find podcast stats for Hotelier Helpcast?
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How many listeners does Hotelier Helpcast get?
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What are the audience demographics for Hotelier Helpcast?
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How many subscribers and views does Hotelier Helpcast have?
To see how many followers or subscribers Hotelier Helpcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
How many episodes of Hotelier Helpcast are there?
Hotelier Helpcast launched 3 years ago and published 140 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Hotelier Helpcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Hotelier Helpcast?
Rephonic pulls ratings and reviews for Hotelier Helpcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Hotelier Helpcast?
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What guests have appeared on Hotelier Helpcast?
Recent guests on Hotelier Helpcast include:
1. Jonathan Cooper
2. Gerry MacPherson
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.