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Artwork for The Future of the Firm

The Future of the Firm

Source
Artificial Intelligence
Pwc
IBM
De-Globalisation
Client Perceptions Programme
Value In Consulting
Unity Advisory
Tax Services
Professional Services
Audit
Agentic AI
Technology
Demographic Change
ESG
Decarbonisation
Digitisation
Value In Professional Services
Subject Matter Expertise
Value Gap
Thought Leadership

Conversations with experts that explore the big trends shaping the professional services industry.

PublishesTwice monthlyEpisodes100Founded7 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for The Future of the Firm

Latest Episodes

In this episode of the Future of the Firm podcast, Bhaskar Ghosh, former Chief Strategy and Innovation Officer at Accenture, joins Emma Carroll, Head of Client Voice at Source, to explore how AI is already transforming the consulting industry and the... more

In this episode of the Future of the Firm podcast, Francine Bennett, Board Member at the Ada Lovelace Institute and at The British Library, joins Emma Carroll, Head of Client Voice at Source, to explore the rapid evolution of AI and its practical imp... more

In this episode of the Future of the Firm podcast, Paul Clark, Partner & Global Alliance Leader - EY Microsoft at EY, joins Fiona Czerniawska, CEO at Source, to discuss reinventing technology alliances.

We address following questions and more:

... more

In this episode of the Future of the Firm podcast, Natasha Cambell, Principal Consultant at Source, and Nicola Kostrzewska, Senior Consultant at Source, join Emma Carroll, Head of Client Voice, to explore the themes and findings of the latest Quality... more

Key Facts

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Recent Guests

Francine Bennett
Board member at the Ada Lovelace Institute and the British Library
Ada Lovelace Institute; British Library
Episode: Trends in how clients are using AI – agentic and more…
Paul Clark
Head of the Microsoft Alliance for EY Globally
EY
Episode: Reinventing technology alliances in professional services firms
Andy Baldwin
Global Managing Partner and Senior Vice President for Offerings and Growth at IBM
IBM Consulting
Episode: Transforming asset-based consulting as a route to growth
Geert van den Goor
CEO of Valcon
Valcon
Episode: The new competitive advantage of regional firms
Fiona Czerniowska
CEO at Source
Source
Episode: The new competitive advantage of regional firms
Jo Rhoden
Executive Director at Tapestry Networks, author of future of audit blogs
Tapestry Networks
Episode: Rethinking Audit: a creative journey
Nicki Wakefield
Global Clients and Industries Leader at PwC
PwC
Episode: How client needs are changing and what opportunities this creates for firms
Allison Huntington
Global Commercial Strategy and Insights Leader at Russell Reynolds
Russell Reynolds Associates
Episode: The commercial value of research for professional services firms
Fiona Czerniawska
CEO at Source
Source
Episode: The Future of Consulting: 2026

Host

Emma Carroll
Host of The Future of the Firm

Reviews

4.6 out of 5 stars from 24 ratings
  • Excellent podcast, but…

    Stunning content if you are into consulting. Really well done! Great research also.

    Just one opportunity for improvement: the quality of the sound. Help!

    Apple Podcasts
    5
    INostix
    Belgium4 years ago
  • Theorists talking

    Just been listening to the show on the purpose of having a purpose as a firm: one Source Global staff member interviewing two others: pretty flat.

    Out of curiosity, I checked their website. Who would have thought? They call themselves “a team of brilliant people”.

    Apple Podcasts
    2
    Fritzpepper
    Germany5 years ago
  • Great insight into consulting markets worldwide

    Love the insight you can get here into what is really happening in the consulting market. Highly recommend.

    Apple Podcasts
    5
    Robdonn1712
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great insight into consulting markets worldwide, Love the insight you can get here into what is really happening in the consulting market. Highly recommend.
Excellent podcast, but... Stunning content if you are into consulting. Really well done! Great research also. Just one opportunity for improvement: the quality of the sound. Help!
Theorists talking, Just been listening to the show on the purpose of having a purpose as a firm: one Source Global staff member interviewing two others: pretty flat. Out of curiosity, I checked their website. Who would have thought? They call themselves “a team of brilliant people”

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Trends in how clients are using AI – agentic and more…
Q: What is one major aspect of AI that concerns you for future business adoption?
Hallucination or overconfident claims in AI outputs, and the need for critical scrutiny and human verification to prevent misleading conclusions.
Trends in how clients are using AI – agentic and more…
Q: What should leaders seek in consultancy around AI?
Focus on how AI links to strategy and creates competitive advantage, not just operational efficiencies; absorptive capacity and finding new value levers are key.
Trends in how clients are using AI – agentic and more…
Q: Where do you see businesses using AI well today?
In software development for building and testing, automated transcription and meeting summaries, and increasingly in back‑office processes; data quality and appropriate use are still essential.
Trends in how clients are using AI – agentic and more…
Q: What would you say are the biggest developments around AI that business leaders should grapple with?
The rise of agentic AI as a major trend, followed by multi‑modality and the increasing capability to take autonomous actions; governance, testing, and safeguards are critical.
Trends in how clients are using AI – agentic and more…
Q: Could you introduce yourself to new listeners today, please?
Francine introduces her background in data and AI, her focus on how these technologies can benefit society and humans, and her interest in safe, responsible AI development.

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Frequently Asked Questions About The Future of the Firm

What is The Future of the Firm about and what kind of topics does it cover?

This show concentrates on trends shaping professional services, with frequent deep dives into value delivery, client needs, thought leadership, and the role of AI in consulting. Episodes often feature senior practitioners and partners from leading firms discussing transformation, pricing models, regional strategies, and how technology reshapes advisory delivery. A notable throughline is bridging research, client insights, and practical execution — from asset-based platforms and AI-enabled delivery to branding, market trends, and cross-firm alliances. The format tends to blend strategic framing with concrete examples and actionable guidance for firms aiming to differentiate and grow. A strength is the consistently data-informed perspective f... more

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Which podcasts are similar to The Future of the Firm?

These podcasts share a similar audience with The Future of the Firm:

1. Another Podcast
2. The a16z Show
3. The AI Daily Brief: Artificial Intelligence News and Analysis
4. Possible
5. Inside the Strategy Room

How many episodes of The Future of the Firm are there?

The Future of the Firm launched 7 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Future of the Firm?

Recent guests on The Future of the Firm include:

1. Francine Bennett
2. Paul Clark
3. Andy Baldwin
4. Geert van den Goor
5. Fiona Czerniowska
6. Jo Rhoden
7. Nicki Wakefield
8. Allison Huntington

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