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Artwork for The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

Dr. Richard Madow

The only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more new patients, increase treatment acceptance, and enjoy dentistry more! On each episode Dr. Richard Madow provides easy-to-implement practice gro... more

PublishesWeeklyEpisodes100Founded7 years ago
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BusinessManagementMarketing

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Artwork for The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

Latest Episodes

In this episode of The Dental Practice Fixers podcast for dentists and team members, Dr. Richard Madow reveals a huge mistake he made early on in his practice, and what we can all learn from it.

Then of course, we do some mystery shopper calls. Will... more

In this special year-end episode of The Dental Practice Fixers Podcast featuring mystery shopper calls, Dr. Rich shares ten things he does every morning – and if you do them too your day will be off to a great start!

And of course we end with some m... more

Sometimes in the dental office we say things that could have been said so much better!! So why turn off patients by saying the wrong thing?

On this episode of The Dental Practice Fixers podcast for dentists and dental teams, featuring secret shopper... more

Are you ready to make 2025 your best year ever? In the very special episode of The Dental Practice Fixers podcast for dentists and team members, Dr. Richard Madow shares ten things you can do right now to make your 2025 totally amazing!

Here are som... more

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Reviews

4.9 out of 5 stars from 58 ratings
  • Excellent podcast for dental offices

    I am the dental office manager for my husband, who is the one and only dentist in our practice. He actually introduced me to your podcast and WOW have I learned so much about answering patient questions on the phone and getting them on the schedule! Thank you thank you for putting this great content out there for us. Seriously, this podcast is one of my favs!

    Apple Podcasts
    5
    Runningmamapeg
    United Statesa year ago
  • Great show, look forward to the secret shopper calls

    Always a nice treat once a week to listen to Richard do those great secret shopper calls. It blows my mind at how bad these offices answer phones. I’ve used a few episodes to help train my own dental team. Thanks for all you do for dentistry!

    Apple Podcasts
    5
    cryptocoincollector
    United States2 years ago
  • Excellent!!

    Excellent!!

    Apple Podcasts
    5
    Taka2345167890
    United States2 years ago
  • Great

    Great practical content . They provide proven strategies to handle a practice of any size and be successful.

    Apple Podcasts
    5
    Hisar123
    United States4 years ago
  • Informative, educational, entertaining

    I always take away pieces of great, simple advice from this podcast that can be applied to all aspects of life (not just dentistry)! They keep it fun and light and help you realize that the little things can make a big difference.

    Apple Podcasts
    5
    SLP 44
    United States4 years ago

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