The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices
Dr. Richard MadowThe only dental podcast that features live mystery shopper calls to dental practices, The Dental Practice Fixers is the podcast for dentists and team members who want to provide a better patient experience, improve their customer service skills, book more new patients, increase treatment acceptance, and enjoy dentistry more! On each episode Dr. Richard Madow provides easy-to-implement practice gro... more
| Publishes | Twice monthly | Episodes | 100 | Founded | 7 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketingManagement | |||
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Latest Episodes
Have you ever wondered how someone ends up as a dental podcaster, speaker, writer, author, coach, and key opinion leader? Well… a lot of people have been asking me that lately. So on this very special episode of The Dental Practice Fixers, I’m pullin... more
Some things are better left unsaid — especially in the dental chair. In this episode, Dr. Rich runs through 20 real-life phrases actually heard in dental offices (yes, even his), from “Your insurance sucks” to the dreaded “OH SH*T!” You’ll laugh, you... more
Confused patients don’t say yes — they say “I’ll think about it.” Dr. Rich breaks down how weird drug commercials (yep, that one) reveal the secret to gaining trust, boosting case acceptance, and making your whole team sound like pros. Also: Is your ... more
In this episode of The Dental Practice Fixers podcast, Dr. Richard Madow shares three simple but powerful questions that can transform your patient relationships—and your entire practice. Whether you’re a seasoned dentist or just starting out, these ... more
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Reviews
- Excellent podcast for dental offices
I am the dental office manager for my husband, who is the one and only dentist in our practice. He actually introduced me to your podcast and WOW have I learned so much about answering patient questions on the phone and getting them on the schedule! Thank you thank you for putting this great content out there for us. Seriously, this podcast is one of my favs!
Apple Podcasts5Runningmamapeg
United States2 years ago - Great show, look forward to the secret shopper calls
Always a nice treat once a week to listen to Richard do those great secret shopper calls. It blows my mind at how bad these offices answer phones. I’ve used a few episodes to help train my own dental team. Thanks for all you do for dentistry!
Apple Podcasts5cryptocoincollectorUnited States2 years ago - Excellent!!
Excellent!!
Apple Podcasts5Taka2345167890United States2 years ago - Great
Great practical content . They provide proven strategies to handle a practice of any size and be successful.
Apple Podcasts5Hisar123United States4 years ago - Informative, educational, entertaining
I always take away pieces of great, simple advice from this podcast that can be applied to all aspects of life (not just dentistry)! They keep it fun and light and help you realize that the little things can make a big difference.
Apple Podcasts5SLP 44United States5 years ago
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Apple Podcasts | #211 |  China/Business/Management |
Apple Podcasts | #212 |  Colombia/Business/Management |
Apple Podcasts | #214 |  Singapore/Business/Management |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Focused on enhancing the patient experience and improving customer service in dental practices, this podcast features live mystery shopper calls to dental offices, providing a unique and engaging format. Each episode tackles practical strategies for boosting new patient bookings and increasing treatment acceptance, utilizing insights from Dr. Richard Madow's extensive experience in dental practice management. Notably, the episodes blend humor and education, making the discussions not only informative but also entertaining. The emphasis on real-life scenarios through mystery shopper calls offers listeners valuable learnings about their own practices and how to implement positive changes.
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. The Dentalpreneur Podcast w/ Dr. Mark Costes
2. Dental Practice Heroes
3. Shared Practices | Your Dental Roadmap through Practice Ownership
4. Dentistry Uncensored with Howard Farran
5. The Dental CEO Podcast
How many episodes of this podcast are there?
this podcast launched 7 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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