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The CustomerX Files with Alison Bukowski

Alison Bukowski

The CustomerX Files is a twist on the traditional podcast where we talk about all things customer marketing, advocacy, and experience. We're bringing you candid conversations with thought leaders that bring our community closer... and then follow it up with an open invitation for all of us to continue the conversation. We're opening up the vault and pulling out the CustomerX Files!

PublishesDailyEpisodes26Founded2 years ago
Categories
BusinessMarketing

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Artwork for The CustomerX Files

Latest Episodes

On this episode of The Customer X-Files, Alison Bukowski sits down with Jeni Asaba to explore the evolving role of customer communities in an AI-driven world.

As AI reshapes how we access information, a critical question emerges: Are customer communi... more

Featured Guest: Maria Sturgeon

In this episode of The CustomerX Files, Alison is joined by Maria Sturgeon, the Head of Customer Reference Programs at Stripe for a deep dive into how quality relationships and data intersect to drive success in custom... more

On this episode of The CustomerX Files, Alison is joined by award-winning CX professional, Christina Garnett. In this powerful episode, Alison and Christina explore the intersection of storytelling and customer-led growth — two strategic practices th... more

Featured Guest: Christina Garnett

About this Episode

In this episode of The CustomerX Files, Alison sits down with Christina Garnett, a community-building and brand strategy powerhouse, an expert in turning customer voices into business-driving gol... more

About this Episode

Featured Guest: Kevin Lau, Global Vice President, Customer Marketing at Freshworks

In this candid episode of The CustomerX Files, Kevin and Alison move beyond the buzzwords to uncover the real gaps and misalignments that can hold... more

Featuring special guest:

Dave Hansen, Global Customer Advocacy Program Manager, Siemens

Uniting Advocacy & Community for Maximum Impact

In this episode of The CustomerX Files, we tackle a challenge that’s becoming more common — yet remains surprisi... more

Featured Guests

Dr. Debbie Qaqish, Principal & Chief Strategy Officer, The Pedowitz Group

A trailblazer in revenue marketing and organizational transformation.

Ardath Albee, CEO & B2B Marketing Strategist, Marketing Interactions

A leading expert ... more

featuring:

Keri Linscott, Director of Customer Marketing and Global Programs at Magnet ForensicsBridging the Gap Between Customer Advocacy and Demand Generation

In this episode of The CustomerX Files, Alison Bukowski sits down with Keri Linscott, ... more

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Apple Podcasts
#108
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How many episodes of The CustomerX Files are there?

The CustomerX Files launched 2 years ago and published 26 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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