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The Customer Success Hotline

Lifetime Value Media

Your favorite CS personalities answer your hardest CS questions.

PublishesWeeklyEpisodes13Foundeda year ago
Categories
How ToEducationBusiness

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Artwork for The Customer Success Hotline

Latest Episodes

What does digital CS mean nowadays?

Kristi and Stino dispel the myth that digital CS means...just send more emails.

⏱️ Timestamps:

00:00:00 - Intro

00:01:20 - Digital CS and playbook fatigue

00:04:42 - Why self-service feels like a chore

00:07:... more

When total and complete automation is within reach, do you let it take over?

Kristi and Stino share their thoughts on what makes customer success...customer success.

⏱️ Timestamps:

00:00:00 - Botox and burnout in CS

00:03:24 - Personalization vs.... more

Presenting your best self isn't just about the way you dress, talk, or carry yourself anymore.

Kristi and Stino share their tips on cultivating the best version of your personal brand online.

Subscribe to the Lifetime Value newsletter: life... more

Do you know the true value of the product you represent as a customer success manager? Have you ever been caught using a competitor's tool because it was better than your own?

...no? Well, then you haven't quite fucked up like we have.

In this epi... more

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Which podcasts are similar to The Customer Success Hotline?

These podcasts share a similar audience with The Customer Success Hotline:

1. Huberman Lab

How many episodes of The Customer Success Hotline are there?

The Customer Success Hotline launched a year ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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