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The Business of Stories with Susan Payton

Susan Payton
Storytelling
Marketing
Storytelling Mastery
Entrepreneurship
The Business Of Stories
Business Coaching
Personal Branding
Airbnb
Customer Stories
Personal Development
Business Growth
Linkedin
ADHD
Vulnerability In Business
Value Proposition
The Hero's Journey
Marketing Strategies
Energy
Storytelling In Marketing
Snoozeshade

In 2015, I shared my ‘very ordinary’ story with 1500 business owners and it totally changed my business - and my life. I went from struggling to be seen and heard, to having dream clients signing up to work with me. It blew my mind. I saw first-hand how sharing stories in business is not just essential; it’s a superpower! Since then, thousands of business owners have bought my book, The Business o... more

PublishesWeeklyEpisodes52Foundeda year ago
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Artwork for The Business of Stories

Latest Episodes

In this episode of The Business of Stories, Susan revisits one of the podcast's most thought-provoking episodes, exploring why your pricing is about so much more than numbers.

Through powerful stories and real client examples, you'll discover how yo... more

In this episode of The Business of Stories Susan revisits one of the most powerful storytelling concepts of all - the Hero and the Guide.

Through stories from Star Wars to a vivid jungle metaphor, you’ll discover why understanding your role in your ... more

It’s so easy to believe you need more experience, more clients, bigger results or a longer list of testimonials before you have anything worth sharing.

But the truth is, your stories didn’t begin when your business did. They started long before that... more

As part of the Summer Rewind series, we're revisiting some of the episodes that have resonated most over the past year - and contain ideas every business owner needs to hear more than once.

This episode is for you if you've ever worried that your st... more

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Recent Guests

Raluca Rimescu
Questioner from The Story Point
The Story Point
Episode: Episode 48: SUMMER REWIND - Why your stories aren't landing (and the simple fix)
Olly Richards
Founder of Story Learning; author and educator
Story Learning
Episode: Episode 47: Become the Only Choice: Building Your Category of One – with Olly Richards
Sally German
Journaling coach who helps women in midlife navigate change with more clarity, self-trust and emotional freedom
Sally German Coaching
Episode: Episode 44: Journaling your way to clarity, confidence and better stories - with Sally German
Niall Ratcliffe
CEO of Noticed, UK's leading LinkedIn agency
Noticed
Episode: Episode 41: What’s working on LinkedIn - with Noticed CEO Niall Ratcliffe
Lema Wiffen
Client discussed on the episode
High-achieving women leader audience/coach client of Susan Payton
Episode: Episode 39: The messy journey to finding your niche
Catherine Watkin
Founder of Selling From the Heart, values-led business advocate
Selling From the Heart
Episode: Episode 38: Selling without feeling salesy - what actually needs to change with Catherine Watkin
Cara Sayer
Founder of SnoozeShade
SnoozeShade
Episode: Episode 35: Meltdowns and milestones - the stories behind SnoozeShade with Cara Sayer
Kelly Vikings
Founder of New Earth Business
New Earth Business
Episode: Episode 31: How understanding your energy can change how you show up in business - with Kelly Vikings
Lucy McCarraher
CEO of Bookmagic AI, publishing executive
Bookmagic AI
Episode: Episode 29: How writing a book can change your story - with Lucy McCarraher MBE

Host

Susan Payton
Host of The Business of Stories

Reviews

5.0 out of 5 stars from 47 ratings
  • Storytelling with substance, heart & purpose

    I’ve followed Susan’s work for several years, read her book, The Business of Stories, and had the pleasure of interviewing her for my Women on a Mission podcast, so I already knew what a thoughtful and highly skilled storyteller she is.

    This podcast brings everything Susan does so well into one place. She understands that the stories we tell help people to recognise themselves in us, trust us and understand why our work matters. She makes storytelling practical, accessible and deeply human, hel... more

    Apple Podcasts
    5
    MagentaChange
    United Kingdom16 days ago
  • Engaging, practical, helpful

    I was introduced to Susan and her podcast through Optimus Coach Academy as a resource to help support the next stage of my coaching career. I started listening to the podcasts and find I have a new coach shoring me practical steps and ways to approach telling my story and promoting my service. It’s now a must listen when a new episode drops. I’m going to recommend it to clients I work with. And I suggest you give it a listen too. Easy too on in the car, whilst cooking or out on a walk!

    Apple Podcasts
    5
    Jfw37
    United Kingdom22 days ago
  • Engaging, and actionable

    These podcasts are fabulous, if , like me, you want to understand how to engage with your audience in a meaningful way.

    As you’d expect, they keep your attention, but they’re also actionable.

    I’ve read and looked at too much info on how to write better, that doesn’t actually teach you anything. These podcasts are the exception. Great series.

    Apple Podcasts
    5
    Lesley ACB
    United Kingdoma month ago
  • Episode 46

    Incredible episode, so very honest and helpful. I’ve just written my letter to myself dated 21st August. Watch this space, and thank you Susan.

    Apple Podcasts
    5
    Liz Gadd
    United Kingdoma month ago
  • Full of golden nuggets

    I always find some golden nuggets in Susan's podcast episodes. I love her straight forward and honest approach to marketing. Story telling is not easy but she takes you through her practical framework and packs it out with great real life examples that i always find relatable. Whenever i need a bit of inspiration i always go back to one of her episodes to help me move forward.

    Apple Podcasts
    5
    CoachingwithLema
    United Kingdoma month ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise practical, actionable storytelling guidance and clear steps.
Fans describe the host as authentic, relatable, and insightful for marketers and entrepreneurs.
Audiences appreciate the balance of personal storytelling and business results, with consistent takeaways.
Many reviews highlight the show as a valuable resource for attracting clients through storytelling.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Episode 49: SUMMER REWIND - The stories you already have that will build trust
Q: What stories should you share when you don't have lots of testimonials yet or case studies?
Susan explains that even without testimonials you can share the journey, your micro-wins, the decisions and pivots you're making, what you're learning, and the reasons behind your new direction to build authenticity and trust.
Episode 50: SUMMER REWIND - How to show up as the Guide in your customer’s story
Q: Hi Susan, I have lots of ideas for stories and often write articles, but I'm held back from publishing. Any tips on overcoming this?
The first step is recognizing you're not alone and reframing the story you tell yourself about publishing. Look at your internal narrative, and if it's not serving you, change it. Also remember you can be the guide for many people by sharing stories and insights instead of keeping them to yourself, and visualize your dream clients as lights on a map done in a way that encourages you to publish.
Episode 48: SUMMER REWIND - Why your stories aren't landing (and the simple fix)
Q: What's your best way of keeping an origin or brand story compact?
Susan explains that you should strip down to a simple storyline with a clear hero and the core desire, then place a central obstacle (the but) and the steps taken to overcome it, which preserves emotion while keeping the narrative focused.
Episode 44: Journaling your way to clarity, confidence and better stories - with Sally German
Q: Starting point: where were you in June 2023 when you joined Storytelling Mastery, what did your business look like, and what was the biggest challenge you were facing?
I had just started, no clients, a fledgling journaling membership, and little clarity about my ideal client. The biggest challenge was figuring out who to serve and how to shape a business around those stories. Joining Storytelling Mastery gave me structure, feedback, and the courage to experiment until I found a clearer direction.
Episode 17: How to turn your message into a movement
Q: Hi Susan, my question is, how can you use story to change a bigger cultural narrative? My business is the mindset diet and it's about changing our relationship with food and dieting. How do I shift the narrative from dieting to well-being?
You're not just helping clients lose weight or change eating habits; you're helping them change their story about food, their bodies, and what healthy actually means. By telling your own story openly, revealing the cracks in the old diet narrative, and sharing client stories of real change, you disrupt misinformation and offer a hopeful, actionable alternative. If 10,000 people gathered to follow your message, they would be counting on a new, well-being-centered future rather than a quick-fix approach.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Business of Stories

What is The Business of Stories about and what kind of topics does it cover?

A practical, marketing-focused show that teaches business storytelling as a core growth tool. Across episodes, the host guides listeners through personal and customer story frameworks, value-based messaging, and differentiating brands through authentic narratives. Solo and guest-driven episodes emphasize actionable steps, from identifying the unique blend of experiences to mapping stories to client outcomes, with a strong emphasis on authenticity, clarity, and practical application for business owners, coaches, and marketers. A standout trait is the presenter's habit of tying storytelling to tangible results, such as client attraction and better positioning, making it a solid fit for those seeking hands-on guidance in brand storytelling and... more

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Which podcasts are similar to The Business of Stories?

These podcasts share a similar audience with The Business of Stories:

1. Chill & Prosper with Denise Duffield-Thomas
2. Good Content with Shannon McKinstrie
3. Feel Better, Live More with Dr Rangan Chatterjee
4. The Mel Robbins Podcast
5. The Diary Of A CEO with Steven Bartlett

How many episodes of The Business of Stories are there?

The Business of Stories launched a year ago and published 52 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Business of Stories?

Recent guests on The Business of Stories include:

1. Raluca Rimescu
2. Olly Richards
3. Sally German
4. Niall Ratcliffe
5. Lema Wiffen
6. Catherine Watkin
7. Cara Sayer
8. Kelly Vikings

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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