The Amazon Connect Podcast
Douglas Park, Marc RudkowskiInformation and Insight into what's new and why it matters, on Amazon Connect. Brought to you by Marc and Doug, who have been working with Amazon Connect since service launch.
| Publishes | Twice monthly | Episodes | 9 | Founded | 4 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | TechnologyEducation | |||
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Latest Episodes
In this episode of The Amazon Connect Podcast, hosts Marc Rudkowski and Douglas Park welcome Yasser El-Hagan, founder and CEO of Pronetx, to discuss the latest updates in Amazon Connect, the importance of partnerships in the contact center space, and... more
Join Marc, Doug and their very very very special guest, Nelson Martinez. Nelson is the embodiment of Customer Obssession. The team dive into the world of telecommunications in Episode 8 of "Telco!". This overlooked, and dare we say it "unsexy', topic... more
Join hosts Marc and Doug in Episode 7 of The Amazon Connect Podcast, "Can I Believe It?", as they dive into the latest innovations in generative AI and its impact on the contact center industry. This episode features a special guest, Hannah Bloking, ... more
Join Marc Rudkowski and Douglas Park as they dive into the world of Amazon Connect with special guest Jeremy Puent, Principal Specialised Solution Architect for Amazon Connect. Discover the latest innovations in contact center technology, explore the... more
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Apple Podcasts | #184 |  Australia/Technology |
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Frequently Asked Questions About The Amazon Connect Podcast
What is The Amazon Connect Podcast about and what kind of topics does it cover?
Focusing on the nuances and advancements of a leading contact center platform, episodes center around enhancing customer experiences, optimal integrations, and the innovative features of Amazon Connect. Key discussions include AI integration, proactive customer engagement strategies, and detailed breakdowns of new functionalities like automation and multi-user capabilities. The hosts bring in industry experts to provide insights and practical applications, making it an indispensable resource for those in customer service, tech, and business integration sectors. With a commitment to educating listeners, the narrative often tackles the transformation of traditional customer service through technology, which sets it apart as both informative a... more
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How many listeners does The Amazon Connect Podcast get?
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How many subscribers and views does The Amazon Connect Podcast have?
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Which podcasts are similar to The Amazon Connect Podcast?
These podcasts share a similar audience with The Amazon Connect Podcast:
1. The Joe Rogan Experience
2. The Daily
3. The AI Daily Brief: Artificial Intelligence News and Analysis
How many episodes of The Amazon Connect Podcast are there?
The Amazon Connect Podcast launched 4 months ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on The Amazon Connect Podcast?
Recent guests on The Amazon Connect Podcast include:
1. Yasser El-Hagan
2. Nelson Martinez
3. Hannah Bloking
4. Jeremy Puent
5. Sheila Bushman
6. Anjan Mukherjee
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.