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Sarah Knows Support Workers

SUPPORT WORKER STORE

Sarah Knows Support Workers with Sarah Heriot is the podcast breaking down the NDIS with real talk, hot tips, and zero fluff. Expect interviews with founders, NDIS business owners, and sector leaders — plus the questions support workers actually want answered. From day-to-day challenges to industry changes, drama, rants, and honest insights, this pod helps support workers and NDIS businesses level... more

PublishesWeeklyEpisodes79Founded2 years ago
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CareersBusiness

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Latest Episodes

What do you learn after 17 years in the disability sector?

In this episode, Sarah Heriot reflects on her journey through support work — from the early days to the major shifts in advocacy, choice, and independent living we see today.

Sarah shares r... more

Support work is changing — fast.

In this episode, Sarah Heriot unpacks what it really means to thrive as a support worker in 2026, not just survive the shifts in the NDIS.

We talk about how expectations are evolving, why technology now plays a bigg... more

Can ChatGPT actually help NDIS support workers — or is it something we should be wary of?

In this episode, Sarah Heriot shares how she uses ChatGPT in everyday NDIS support work to plan meaningful activities, support goal-focused programs, and write... more

In today’s episode, I sit down with Tara Shekede, founder of Me Plus More — one of Australia’s leading online platforms supporting people with intellectual disability to build real independence, confidence and life skills.

We talk about:

• The real ... more

From Drama Teacher to Care Trainer — meet Yvette “Spaghetti” Salvaris!

In this episode, Sarah from the Support Worker Store sits down with Yvette Salvaris, founder of Ethical Training Solutions, to talk about her wild career pivot from teaching dram... more

From humble garage beginnings to becoming the go-to name in NDIS & aged-care payroll — meet Garth Belic, founder of PayCat 🐱💼

Sarah (aka the Brat) chats with Garth about how PayCat turned the pain of SCHADS payroll into a smooth, automated system ... more

If you’re tired of juggling apps, emails, and endless admin, this episode’s for you.

Sarah sits down with Matt Cagney, CEO of ShiftCare, to unpack how his platform became the one-stop shop for disability and aged care providers across Australia. Fro... more

In this episode, I sit down with Nicole Doherty, founder of Empowered Livability, who drops one of the realest lines you’ll ever hear in the NDIS sector:

👉 “If you’re going to be in this sector — don’t be a dickhead.”

Nicole has over 25 years of ex... more

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