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Artwork for Suite Success: Masters of Hospitality

Suite Success: Masters of Hospitality

Skift
Hospitality
Hospitality Design
Luxury Hospitality
New York City
Consumer Trends
Marriott International
The Travel Diaries
Travel Industry
Photography
Sustainability
Local Narratives
Interior Design
Cultural Nuances
Architecture
Art
Guest Experience
Branding
St. Regis Rome
Hospitality Industry
Short-Term Rentals

Welcome to Suite Success: Masters of Hospitality, a Skift Podcast, where we unlock the secrets behind the world's most successful hotel and hospitality brands. Hosted by industry expert Katie Cline, each episode features exclusive interviews with top executives, seasoned leaders, and trailblazing innovators in the hospitality world. Together, they reveal the strategies that drive guest loyalty, en... more

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Artwork for Suite Success: Masters of Hospitality

Latest Episodes

On this episode of Suite Success, host Katie Cline is joined by Fran Maier—entrepreneur, investor, and co-founder of Match.com. After helping build one of the most iconic companies of the internet era (and selling it far earlier than she would have l... more

On this episode of Suite Success, host Katie Cline is joined by architect and hospitality design expert David Shove-Brown, co-founder of the award-winning firm //3877. With a portfolio spanning hotels, restaurants, and mixed-use spaces across the cou... more

On this episode of Suite Success, host Katie Cline interviews Gary Sherwin, President and CEO of Visit Newport Beach, to unpack the strategy behind building a destination people don’t just visit but aspire to be part of.

Gary shares why most destina... more

On this episode of Suite Success, host Katie Cline interviews Carlotta Carabba Tettamanti, owner of Tenuta di Murlo, an 18,000-acre Umbrian estate in Italy that has been in her husband’s family for 300+ years. What began as a castle, working farmland... more

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Recent Guests

David Shove-Brown
Co-founder and partner of architecture and design firm 3877
3877
Episode: Is Good Design No Longer Enough? What Actually Makes Guests Come Back
Gary Sherwin
President & CEO of Visit Newport Beach
Visit Newport Beach
Episode: This CEO on The Branding Mistake Almost Every Destination Makes
Carlotta Carabba Tettamanti
Owner of Tenuta di Murlo, an 18,000 acre estate in Umbria, Italy, transformed into a luxury hotel with villas and suites
Tenuta di Murlo
Episode: She Turned a 300-Year-Old Italian Estate Into a Luxury Destination
Barry Collymore
Barbadian-born hotelier, developer, and tourism leader; owner of Mount Cinnamon Beach & Wellness Resort
Mount Cinnamon Beach & Wellness Resort; West Indies Management Company
Episode: Hotelier Barry Collymore on The Caribbean’s Untapped Advantage
Sarah Dandashy
World-class concierge, TEDx speaker, best-selling author, TV personality; founder of Ask a Concierge
Ask a Concierge / The London West Hollywood (past) / Various hotels
Episode: The #1 Secret Only the World’s Best Concierges Know
Nicole Robinson
Chief Marketing Officer, And Beyond
And Beyond
Episode: The “Rookie Advantage” that Changed this CMO’s Career Trajectory
Samantha Shankman
Journalist and entrepreneur focused on hospitality and travel
Farm Hospitality founder; former Skift journalist
Episode: The Google Doc That Turned Into a Global Hospitality Movement
April Brown
Co-founder of The June Motel
The June Motel
Episode: Two Best Friends Bought a Motel — Then Netflix Called
Sarah Sklash
Co-founder of The June Motel
The June Motel
Episode: Two Best Friends Bought a Motel — Then Netflix Called

Host

Katie Cline
Host of Suite Success: Masters of Hospitality (Skift); deep hospitality industry experience with a focus on brand strategy and guest experience.

Reviews

5.0 out of 5 stars from 147 ratings
  • Fresh, practical, and inspiring

    This is one of the most relevant hospitality podcasts out there. It’s smart, modern, and deeply connected to what’s actually happening in the industry right now. Such a great listen!

    Apple Podcasts
    5
    VP0772
    United States5 months ago
  • Katie Cline is a Master of Hospitality

    This is great show with a wide range of content on hospitality all weaved together with ease by the host, Katie Cline. This is not a boring question and answer session, it’s a well-educated dive into the nuance of hospitality.

    Apple Podcasts
    5
    TrustGreene
    United Statesa year ago
  • Great show

    Very informative

    Apple Podcasts
    5
    M&L laptop
    United Statesa year ago
  • Great Podcast!

    This podcast is so educational! So much to learn from the leaders that Katie brings on the show. Awesome job hosting!

    Apple Podcasts
    5
    Mike Lavin
    United Statesa year ago
  • I listen every week

    This show has become part of my weekly routine. I never miss an episode. So good!!

    Apple Podcasts
    5
    hospgeek
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests are consistently high-caliber, offering actionable insights for hospitality and travel.
Listeners praise Katie Cline's expert interviewing and ability to draw out practical takeaways from leaders.
The show is seen as a reliable source of modern, industry-relevant perspectives with engaging conversations.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Be Interested, Not Interesting: An Emmy-Winning Journalist’s Golden Rule
Q: What are your final reflections on hospitality and the human element in travel?
Hospitality hinges on kindness, welcome, curiosity, and the people who make an experience genuine; the best moments come when staff go beyond rigid rules to connect with guests.
Be Interested, Not Interesting: An Emmy-Winning Journalist’s Golden Rule
Q: What do you look for in a guest or a story to decide if it's worth pursuing?
I seek stories that respect the audience, present tangible value, and are grounded in real processes and experiences, not merely glossy outputs or promotional content.
Be Interested, Not Interesting: An Emmy-Winning Journalist’s Golden Rule
Q: What frustrates you most about pitches and PR today, and what makes a pitch rise above the noise?
Pitches that show no understanding of the host or audience, without any prior homework, get ignored. A compelling pitch demonstrates awareness of the audience, a relatable story angle, and a conversation rather than a one-way demand.
Be Interested, Not Interesting: An Emmy-Winning Journalist’s Golden Rule
Q: How has the landscape of fact-checking and trusted sources changed with social media and AI?
The core problem is vetting; today there are more eyeballs but fewer reliable checks. Trust is earned through rigorous validation, independent sourcing, and human judgment rather than shortcuts from AI or quick online consensus.
Be Interested, Not Interesting: An Emmy-Winning Journalist’s Golden Rule
Q: You started your career in journalism; what attracted you to the field and travel specifically?
I stumbled into journalism through a college newspaper, followed by a front-row education in reporting during student protests and later expanded into travel, where curiosity and access shaped my career more than formal training.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Professions
Age Range
Household Income
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Frequently Asked Questions About Suite Success: Masters of Hospitality

What is Suite Success: Masters of Hospitality about and what kind of topics does it cover?

The show centers on hospitality leadership, brand strategy, and guest experiences, featuring in-depth conversations with hotel executives, designers, investors, and innovators. Episodes frequently explore AI and tech in hospitality, brand authenticity, sustainability, experiential travel, and the evolving guest journey, often paired with personal career stories and practical takeaways for operators and marketers. A notable strength is high-caliber guest selection across branding, design, and operational excellence, with a practical, conversational interviewing style that yields actionable insights for professionals seeking competitive edge in hospitality and travel.

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How many listeners does Suite Success: Masters of Hospitality get?

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What are the audience demographics for Suite Success: Masters of Hospitality?

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How many subscribers and views does Suite Success: Masters of Hospitality have?

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Which podcasts are similar to Suite Success: Masters of Hospitality?

These podcasts share a similar audience with Suite Success: Masters of Hospitality:

1. Thanks For Visiting
2. The Short Term Show
3. Second Home First
4. Masters of Scale
5. On Purpose with Jay Shetty

How many episodes of Suite Success: Masters of Hospitality are there?

Suite Success: Masters of Hospitality launched 2 years ago and published 81 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Suite Success: Masters of Hospitality?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Suite Success: Masters of Hospitality?

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What guests have appeared on Suite Success: Masters of Hospitality?

Recent guests on Suite Success: Masters of Hospitality include:

1. David Shove-Brown
2. Gary Sherwin
3. Carlotta Carabba Tettamanti
4. Barry Collymore
5. Sarah Dandashy
6. Nicole Robinson
7. Samantha Shankman
8. April Brown

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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