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Artwork for Suite Success: Masters of Hospitality

Suite Success: Masters of Hospitality

Skift
Hospitality
Hospitality Industry
Short-Term Rentals
Artificial Intelligence
Luxury Hospitality
Customer Experience
Luxury Travel
Interior Design
Travel Industry
Guest Experience
Sustainability
Travel + Leisure
Japan
Summer 2025 Travel Trends
Virtuoso
Real Estate Investment
Real Estate
Hospitality Design
Marriott International
Travel Media

Welcome to Suite Success: Masters of Hospitality, a Skift Podcast, where we unlock the secrets behind the world's most successful hotel and hospitality brands. Hosted by industry expert Katie Cline, each episode features exclusive interviews with top executives, seasoned leaders, and trailblazing innovators in the hospitality world. Together, they reveal the strategies that drive guest loyalty, en... more

PublishesWeeklyEpisodes83Founded2 years ago
Number of ListenersCategories
BusinessCareersEntrepreneurship

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Artwork for Suite Success: Masters of Hospitality

Latest Episodes

On this episode of Suite Success, host Katie Cline interviews Dieter Schmitz, an original cast member of Laguna Beach who has since built a distinguished career in hospitality.

From starting as a beach attendant to becoming a General Manager at just... more

What does it really take to break into one of the most exclusive industries in the world?

On this episode of Suite Success, Katie sits down with Kolin Jones, Founder and CEO of Amalfi Jets—a $120M private aviation company he started at just 19 years... more

On this episode of Suite Success, host Katie Cline is joined by Fran Maier—entrepreneur, investor, and co-founder of Match.com. After helping build one of the most iconic companies of the internet era (and selling it far earlier than she would have l... more

On this episode of Suite Success, host Katie Cline is joined by architect and hospitality design expert David Shove-Brown, co-founder of the award-winning firm //3877. With a portfolio spanning hotels, restaurants, and mixed-use spaces across the cou... more

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Recent Guests

Kolin Jones
Founder and CEO of Amalfi Jets, pilot and aviation entrepreneur
Amalfi Jets
Episode: How Viral Content Built a $120M Private Aviation Brand
Fran Maier
Founder and CEO of BabyQuip
BabyQuip
Episode: After Selling Match.com, She Built Again—and Then Took It to Shark Tank
David Shove-Brown
Co-founder and partner of architecture and design firm 3877
3877
Episode: Is Good Design No Longer Enough? What Actually Makes Guests Come Back
Gary Sherwin
President & CEO of Visit Newport Beach
Visit Newport Beach
Episode: This CEO on The Branding Mistake Almost Every Destination Makes
Carlotta Carabba Tettamanti
Owner of Tenuta di Murlo, an 18,000 acre estate in Umbria, Italy, transformed into a luxury hotel with villas and suites
Tenuta di Murlo
Episode: She Turned a 300-Year-Old Italian Estate Into a Luxury Destination
Barry Collymore
Barbadian-born hotelier, developer, and tourism leader; owner of Mount Cinnamon Beach & Wellness Resort
Mount Cinnamon Beach & Wellness Resort; West Indies Management Company
Episode: Hotelier Barry Collymore on The Caribbean’s Untapped Advantage
Sarah Dandashy
World-class concierge, TEDx speaker, best-selling author, TV personality; founder of Ask a Concierge
Ask a Concierge / The London West Hollywood (past) / Various hotels
Episode: The #1 Secret Only the World’s Best Concierges Know
Nicole Robinson
Chief Marketing Officer, And Beyond
And Beyond
Episode: The “Rookie Advantage” that Changed this CMO’s Career Trajectory
Samantha Shankman
Journalist and entrepreneur focused on hospitality and travel
Farm Hospitality founder; former Skift journalist
Episode: The Google Doc That Turned Into a Global Hospitality Movement

Host

Katie Cline
Host of Suite Success: Masters of Hospitality (Skift); deep hospitality industry experience with a focus on brand strategy and guest experience.

Reviews

5.0 out of 5 stars from 147 ratings
  • Fresh, practical, and inspiring

    This is one of the most relevant hospitality podcasts out there. It’s smart, modern, and deeply connected to what’s actually happening in the industry right now. Such a great listen!

    Apple Podcasts
    5
    VP0772
    United States5 months ago
  • Katie Cline is a Master of Hospitality

    This is great show with a wide range of content on hospitality all weaved together with ease by the host, Katie Cline. This is not a boring question and answer session, it’s a well-educated dive into the nuance of hospitality.

    Apple Podcasts
    5
    TrustGreene
    United Statesa year ago
  • Great show

    Very informative

    Apple Podcasts
    5
    M&L laptop
    United Statesa year ago
  • Great Podcast!

    This podcast is so educational! So much to learn from the leaders that Katie brings on the show. Awesome job hosting!

    Apple Podcasts
    5
    Mike Lavin
    United Statesa year ago
  • I listen every week

    This show has become part of my weekly routine. I never miss an episode. So good!!

    Apple Podcasts
    5
    hospgeek
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests are consistently high-caliber, offering actionable insights for hospitality and travel.
Listeners praise Katie Cline's expert interviewing and ability to draw out practical takeaways from leaders.
The show is seen as a reliable source of modern, industry-relevant perspectives with engaging conversations.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#50
Italy/Business/Entrepreneurship
Apple Podcasts
#172
Italy/Business
Apple Podcasts
#34
Spain/Business/Entrepreneurship
Apple Podcasts
#107
Israel/Business/Entrepreneurship
Apple Podcasts
#172
India/Business/Entrepreneurship
Apple Podcasts
#177
Spain/Business

Talking Points

Recent interactions between the hosts and their guests.

How Viral Content Built a $120M Private Aviation Brand
Q: What role does social media play in your growth strategy?
Social media is the core growth engine. We post aggressively across multiple platforms, use influencer collaborations, and design content to reach disparate audiences (not just aviation enthusiasts). This approach drives leads, brand awareness, and direct revenue, supported by data-driven optimization and in-house tools to track impact.
How Viral Content Built a $120M Private Aviation Brand
Q: How did you get into aviation and start Amalfi Jets?
I started Amalfi Jets in 2020 after realizing there was a gap in price transparency and reliability in private jet charters. After researching the market, building a basic website, and emailing thousands of attorneys to drum up early business, I secured the first flight, learned from the experience, and used those learnings to refine pricing and service.
Be Interested, Not Interesting: An Emmy-Winning Journalist’s Golden Rule
Q: What are your final reflections on hospitality and the human element in travel?
Hospitality hinges on kindness, welcome, curiosity, and the people who make an experience genuine; the best moments come when staff go beyond rigid rules to connect with guests.
Be Interested, Not Interesting: An Emmy-Winning Journalist’s Golden Rule
Q: What do you look for in a guest or a story to decide if it's worth pursuing?
I seek stories that respect the audience, present tangible value, and are grounded in real processes and experiences, not merely glossy outputs or promotional content.
Be Interested, Not Interesting: An Emmy-Winning Journalist’s Golden Rule
Q: What frustrates you most about pitches and PR today, and what makes a pitch rise above the noise?
Pitches that show no understanding of the host or audience, without any prior homework, get ignored. A compelling pitch demonstrates awareness of the audience, a relatable story angle, and a conversation rather than a one-way demand.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
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Frequently Asked Questions About Suite Success: Masters of Hospitality

What is Suite Success: Masters of Hospitality about and what kind of topics does it cover?

The show centers on hospitality leadership, brand strategy, and guest experiences, featuring in-depth conversations with hotel executives, designers, investors, and innovators. Episodes frequently explore AI and tech in hospitality, brand authenticity, sustainability, experiential travel, and the evolving guest journey, often paired with personal career stories and practical takeaways for operators and marketers. A notable strength is high-caliber guest selection across branding, design, and operational excellence, with a practical, conversational interviewing style that yields actionable insights for professionals seeking competitive edge in hospitality and travel.

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How many listeners does Suite Success: Masters of Hospitality get?

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How many subscribers and views does Suite Success: Masters of Hospitality have?

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Which podcasts are similar to Suite Success: Masters of Hospitality?

These podcasts share a similar audience with Suite Success: Masters of Hospitality:

1. Thanks For Visiting
2. THE ED MYLETT SHOW
3. Second Home First
4. The Mel Robbins Podcast
5. The Short Term Show

How many episodes of Suite Success: Masters of Hospitality are there?

Suite Success: Masters of Hospitality launched 2 years ago and published 83 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Suite Success: Masters of Hospitality?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Suite Success: Masters of Hospitality?

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What guests have appeared on Suite Success: Masters of Hospitality?

Recent guests on Suite Success: Masters of Hospitality include:

1. Kolin Jones
2. Fran Maier
3. David Shove-Brown
4. Gary Sherwin
5. Carlotta Carabba Tettamanti
6. Barry Collymore
7. Sarah Dandashy
8. Nicole Robinson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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