Rephonic
Artwork for Retail Gets Real
Retail
Retail Industry
Sustainability
E-Commerce
Artificial Intelligence
Retail Innovation
Gen Z
Consumer Behavior
Customer Experience
National Retail Federation
Kendra Scott
Organized Retail Crime
Consumer Spending
Covid-19
Leadership
Retail Technology
Tariffs
Community Engagement
Generation Z
Halloween

Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.

PublishesWeeklyEpisodes413Founded9 years ago
Number of ListenersCategories
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Artwork for Retail Gets Real

Latest Episodes

Retail sales remain strong, consumers are still spending and yet economic anxiety continues to dominate headlines. NRF Chief Economist Mark Mathews joins Retail Gets Real to unpack the contradictions shaping today’s economy, from record-low consumer ... more

Digital transformation in retail is no longer optional, and few leaders have had a front-row seat to its evolution quite like Joseph Cano, senior vice president of digital commerce at Lowe’s. With technology evolving daily and customer expectations r... more

From a wholesale-only business to a multi-channel global brand, Carhartt has expanded its reach without losing sight of who it serves: hardworking people. Linda Hubbard, president and CEO of Carhartt Inc., shares how one of America’s most iconic bran... more

Brieane Olson has spent nearly two decades helping reshape Pacsun. She joins Retail Gets Real to share what it takes to evolve a legacy retail brand without losing sight of the customer. With a retail career that began at age 15, her foundation in fa... more

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Recent Guests

Joe Cano
Senior Vice President of Digital Commerce at Lowe's
Lowe's
Episode: 414. Building the future of digital commerce at Lowe’s
Linda Hubbard
President and Chief Executive Officer at Carhartt, Inc.
Carhartt, Inc.
Episode: 413. Leading Carhartt through growth, culture and change
Brieane Olson
Chief Executive Officer, PacSun
PacSun
Episode: 412. How Brieane Olson is shaping the future of youth retail at Pacsun
Michelle Wlazlo
Brand CEO at JCPenney
JCPenney
Episode: 411. Redefining JCPenney for today’s customer
José Raul Padron
Design Lead of the Hershey Experience
Hershey's
Episode: 410. Inside the art of experiential retail at Hershey’s
Mary Beth Laughton
CEO of REI Co‑op
REI Co‑op
Episode: 409. Inside REI’s strategy for trust, community, and growth
Jennifer Yue
Senior Vice President of Tapestry and Coach Strategy and Consumer Insights, Coach Collaborations and Coach Topia
Coach (Tapestry)
Episode: 408. How Coach puts the consumer at the center of brand growth
Jake Neiman
Co-founder and CEO of BIG Digital
BIG Digital
Episode: 406. The rise of smart retail merchandising
Ali Furman
Partner and US Consumer Markets Industry Leader
PwC
Episode: 402. How agentic AI is redefining the future of retail

Host

Bill Thorne
Bill Thorne is a prominent host recognized for engaging discussions on retail trends, leveraging his extensive background in the National Retail Federation.

Reviews

4.4 out of 5 stars from 109 ratings
  • Great content!!

    I’m an insights professional and have found the content and guests on this podcast to be excellent!! The content is super interesting and really goes into informative trends and research from some of the best in the industry. I learn so much from every single episode. Keep up the good work!

    Apple Podcasts
    5
    mksherrrr
    United States4 years ago
  • Real-ly great!

    Retail Gets Real has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable ideas. I truly learn something every time I listen!

    Apple Podcasts
    5
    Arlie K
    United States5 years ago
  • Just essential

    And relevant.

    Apple Podcasts
    5
    Dmilare
    Brazil7 years ago
  • THANK YOU!!

    Hello! I recently graduated from FIT and am currently in an entry level position in retail. Listening to this podcast is the perfect way to keep up with what’s going on in retail. It’s an easy listen and very entertaining and informative. Please don’t stop recording!! This is great for all listeners of all ages to stay updated. Thank you so much!

    Apple Podcasts
    5
    queengina4
    United States7 years ago
  • Retail Rockstars!

    The NRF team and their incredibly knowledgeable guests talk all things retail, but it’s so much more than that! You’ll get tons of actionable advice and tangible tips, but you’ll also get heaps of inspiration from truly engaging individuals that have been where you are and want to see you succeed. Thanks so much for putting out such a spectacular show guys - keep up the great work!

    Apple Podcasts
    5
    Katie Joy B.
    United States7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the engaging conversations and actionable insights shared by seasoned professionals.
Many find the show to be informative and enjoyable, making it a favorite source for industry updates and trends.
The content is considered essential for those in the retail industry, covering a wide range of relevant topics.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

414. Building the future of digital commerce at Lowe’s
Q: How did you manage the marketplace change and what were the biggest challenges?
The biggest challenges involved change management across merchandising and seller onboarding, ensuring a closed marketplace with controlled sellers, and balancing new marketplace dynamics with existing first-party data and private brands.
414. Building the future of digital commerce at Lowe’s
Q: What is your approach to leadership?
Joe Cano describes a leadership style built on transparency, trust, a clear strategy, removing barriers, and an open-door policy, plus a commitment to continuous learning and soliciting feedback to improve.
413. Leading Carhartt through growth, culture and change
Q: Favorite TV show?
She mentions watching The Pit because her son is in medical school, reflecting personal family interests.
413. Leading Carhartt through growth, culture and change
Q: What's your favorite Carhartt item?
Her Detroit jacket, which she wears daily as a versatile workwear piece suitable for meetings and bankers alike.
413. Leading Carhartt through growth, culture and change
Q: What is the best book that you've read recently?
She mentions Andrew Ross Sorkin's 1929, indicating a finance-focused read that aligns with her interests in monetary policy and markets.

Audience Metrics

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Listeners per Episode
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Frequently Asked Questions About Retail Gets Real

What is Retail Gets Real about and what kind of topics does it cover?

Focused on the ever-evolving retail industry, episodes feature a variety of discussions centered around current trends, technological advancements, and consumer behavior. Key topics include innovations in retail technology, strategies for enhancing customer experience, and the impact of cultural shifts on consumer spending. Notable conversations involve industry leaders who share insights on integrating artificial intelligence and the ongoing evolution towards a more experiential shopping environment. Unique perspectives from a diverse range of guests bring to light the importance of adaptability in retail, especially in times of change, making this content particularly relevant for professionals in the field.

Where can I find podcast stats for Retail Gets Real?

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How many listeners does Retail Gets Real get?

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What are the audience demographics for Retail Gets Real?

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How many subscribers and views does Retail Gets Real have?

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Which podcasts are similar to Retail Gets Real?

These podcasts share a similar audience with Retail Gets Real:

1. 3 Takeaways™
2. How I Built This with Guy Raz
3. Apple News Today
4. Coaching Real Leaders
5. Morning Brew Daily

How many episodes of Retail Gets Real are there?

Retail Gets Real launched 9 years ago and published 413 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Retail Gets Real?

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Where can I see ratings and reviews for Retail Gets Real?

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What guests have appeared on Retail Gets Real?

Recent guests on Retail Gets Real include:

1. Joe Cano
2. Linda Hubbard
3. Brieane Olson
4. Michelle Wlazlo
5. José Raul Padron
6. Mary Beth Laughton
7. Jennifer Yue
8. Jake Neiman

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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