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Artwork for Retail Gets Real
Snoopslimes
E-Commerce
Organized Retail Crime
Teen Entrepreneurship
Crocs
Retail Future
Social Media Marketing
Retail
Walmart
Sustainability
Korean Culture
Customer Experience
Gen Z
National Retail Federation
Consumer Behavior
Supply Chain
Retail Industry
Reverse Logistics
Diversity, Equity, and Inclusion
AI In Retail

Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.

PublishesTwice monthlyEpisodes397Founded9 years ago
Number of ListenersCategories
CareersBusiness

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Artwork for Retail Gets Real

Latest Episodes

Retail’s Big Show has long been the industry’s can’t-miss gathering.In this episode of Retail Gets Real, we get an inside look at what’s ahead for NRF 2026, straight from the leaders who bring the event to life. We’re joined by Susan Newman, senior v... more

Gen Z is rapidly becoming one of the most influential consumer groups in the marketplace. In this episode of Retail Gets Real, we hear from two guests who sit at the heart of this evolving landscape: Carly Berns, assistant vice president at Berns Com... more

As the winter season approaches, families across the country are stepping into the holidays with renewed enthusiasm — and retailers are preparing for one of the most meaningful shopping periods of the year. In this episode of Retail Gets Real, NRF Vi... more

The wellness movement has gone global — and few companies embody that expansion better than iHerb. CEO Emun Zabihi explores how they’re transforming the way consumers access supplements and natural products worldwide. From humble beginnings in a Pasa... more

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Recent Guests

Emun Zabihi
President and CEO of iHerb, focused on global health and wellness e-commerce.
iHerb
Episode: 396. How iHerb is leading the trillion-dollar wellness market
Debra Langley
Partner at CAPTIS Ventures, former fashion retailer and investor in retail technology.
CAPTIS Ventures
Episode: 395. Adapting to the rise of AI shoppers
Greg Merrill
President of Futura Fragua, former co-founder of startups, and ex-Nike executive.
Futura Fragua
Episode: 395. Adapting to the rise of AI shoppers
Sandy Gilsenan
Chief Retail and Customer Service Officer at Warby Parker
Warby Parker
Episode: 392. How Warby Parker is redefining retail and customer experience
Kelly Goodejohn
Chief Social Impact Officer at Starbucks
Starbucks
Episode: 386. Inside Starbucks’ commitment to thriving communities
Robert Davison Long
Team Manager at Gucci
Gucci
Episode: 385. Lessons from a young retail leader
Brian Berger
CEO and founder of Mack Weldon
Mack Weldon
Episode: 384. The digital strategy behind Mack Weldon’s growth
Summer Stephan
District Attorney of San Diego County
San Diego County
Episode: 382. How San Diego District Attorney Summer Stephan combats organized retail crime
Seth Webb
Executive Vice President of Tusk Strategies
Tusk Strategies
Episode: 381. The innovators driving the future of retail

Host

Bill Thorne
Host of conversations focusing on retail industry insights and trends, driving discussions around consumer behavior, technology, and leadership.

Reviews

4.4 out of 5 stars from 108 ratings
  • Great content!!

    I’m an insights professional and have found the content and guests on this podcast to be excellent!! The content is super interesting and really goes into informative trends and research from some of the best in the industry. I learn so much from every single episode. Keep up the good work!

    Apple Podcasts
    5
    mksherrrr
    United States4 years ago
  • Real-ly great!

    Retail Gets Real has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable ideas. I truly learn something every time I listen!

    Apple Podcasts
    5
    Arlie K
    United States4 years ago
  • Just essential

    And relevant.

    Apple Podcasts
    5
    Dmilare
    Brazil6 years ago
  • THANK YOU!!

    Hello! I recently graduated from FIT and am currently in an entry level position in retail. Listening to this podcast is the perfect way to keep up with what’s going on in retail. It’s an easy listen and very entertaining and informative. Please don’t stop recording!! This is great for all listeners of all ages to stay updated. Thank you so much!

    Apple Podcasts
    5
    queengina4
    United States6 years ago
  • Retail Rockstars!

    The NRF team and their incredibly knowledgeable guests talk all things retail, but it’s so much more than that! You’ll get tons of actionable advice and tangible tips, but you’ll also get heaps of inspiration from truly engaging individuals that have been where you are and want to see you succeed. Thanks so much for putting out such a spectacular show guys - keep up the great work!

    Apple Podcasts
    5
    Katie Joy B.
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many find this content essential for staying updated on industry trends and consumer insights, noting it as an easy and enjoyable listen.
Listeners appreciate the engaging and insightful conversations that often include experienced professionals sharing valuable insights.
The podcast receives high praise for its in-depth coverage of retail topics, along with the diversity of guests who add depth to the discussions.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#228
Australia/Business/Careers
Apple Podcasts
#24
South Korea/Business/Careers
Apple Podcasts
#112
Mexico/Business/Careers
Apple Podcasts
#121
Chile/Business/Careers
Apple Podcasts
#121
Spain/Business/Careers
Apple Podcasts
#136
India/Business/Careers

Talking Points

Recent interactions between the hosts and their guests.

396. How iHerb is leading the trillion-dollar wellness market
Q: What is the best piece of advice that you can give to someone looking to pursue a career in retail, specifically in the health and wellness space?
Pick your mission and vision, never stop learning, and choose your first role wisely to maximize learning opportunities.
394. How consumers are redefining Halloween
Q: What are consumers buying for Halloween this year?
Consumers are primarily buying candy, costumes, decorations, and even Halloween greeting cards, demonstrating a growing interest in themed celebrations.
393. How Bealls is shaping the next era of value shopping
Q: What was the point of visiting stores incognito? What did you learn in that process?
I want to go to stores and see it as the customer sees it; it helps me understand the genuine customer experience without any prep.
393. How Bealls is shaping the next era of value shopping
Q: What motivates you the most about carrying the Bealls family legacy forward in your position?
It's less about the legacy and more about the people that work here today and how I can help them be successful.
392. How Warby Parker is redefining retail and customer experience
Q: What is the best advice that you would give to someone who is graduating from college and wants to pursue a career in retail?
The importance of getting out of your comfort zone, to find things that you're passionate about and consider retail as a more stable career avenue.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Retail Gets Real

What is Retail Gets Real about and what kind of topics does it cover?

Conversations center on the dynamic world of retail, featuring insights from industry leaders and experts. Topics cover major trends such as holiday shopping behavior, the evolution of the health and wellness industry, the rise of AI in retail, and the impact of consumer behavior on marketing strategies. The discourse extends to the interconnectedness of technology and retail, focusing on innovations that are reshaping how consumers engage with brands. Unique elements include discussions on purpose-driven retail and its role in addressing social issues, as well as real-world stories from leaders in both established and emerging companies. This approach provides valuable insights into the future of retail, making it appealing to professional... more

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Which podcasts are similar to Retail Gets Real?

These podcasts share a similar audience with Retail Gets Real:

1. The Business of Fashion Podcast
2. How I Built This with Guy Raz
3. The Knowledge Project
4. HBR On Leadership
5. Coaching Real Leaders

How many episodes of Retail Gets Real are there?

Retail Gets Real launched 9 years ago and published 397 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Retail Gets Real?

Recent guests on Retail Gets Real include:

1. Emun Zabihi
2. Debra Langley
3. Greg Merrill
4. Sandy Gilsenan
5. Kelly Goodejohn
6. Robert Davison Long
7. Brian Berger
8. Summer Stephan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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