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Artwork for SpaRetailer

SpaRetailer

Unknown
Hot Tub Industry
Covid-19
Hot Tubs
Great Bay Spa and Sauna
Digital Marketing
Cada Pools & Spas
Wellness Industry
Customer Service
Swimming Spas
Sundance Spas
King Technology
Artificial Intelligence
St. Charles, Illinois
Technology Trends
Retail Industry
Bullfrog Spas
New England
Succession Planning
Water Chemistry
Sales Strategies

The Voice of the Hot Tub Industry

PublishesDailyEpisodes300Founded9 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for SpaRetailer

Latest Episodes

In this episode of The SpaRetailer Podcast, host Megan Kendrick welcomes back Alex Granlund of King Technology to discuss a...

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In this episode of The SpaRetailer Podcast, Host Megan Kendrick welcomes Amanda Annis (Ohio Hot Tub and Sauna, IHTA chairman)...

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In this episode of The SpaRetailer Podcast, early Caldera Spas owner David Ingram shares his background leaving home at 16,...

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In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Stephen Reed, COO of Spa Parts Plus, about his...

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Number of Listeners
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Recent Guests

Alex Granlund
Senior Product Marketing Manager at King Technology
King Technology
Episode: Episode #144 Maximizing Customer Satisfaction Through Effective Hot Tub Setup
Amanda Annis
Owner of Ohio Hot Tub and Sauna; Leader of the Strategic Leadership Team for the IHTA
IHTA, Ohio Hot Tub and Sauna
Episode: Episode #143 The Backbone of the Hot Tub Industry: Understanding IHTA’s Mission
Seth Ewing
Director of Member Programs and Services at the PHTA
Pool and Hot Tub Alliance (PHTA)
Episode: Episode #143 The Backbone of the Hot Tub Industry: Understanding IHTA’s Mission
David Ingram
Early owner of Caldera Spas and key figure in the hot tub history
Caldera Spas
Episode: Episode #142 Hot Tub History: The Early Days of Caldera with David Ingram
Stephen Reed
Chief Operating Officer of Spa Parts Plus
Spa Parts Plus
Episode: Episode #141 Spa Parts Plus: Navigating Change and Growth with Stephen Reed
Harrison Dale
Co-owner of Cover and Supply Company
Cover and Supply Company
Episode: Episode #140 Young Entrepreneurs Tackle the Cover Industry with Harrison and Nicholas Dale
Nick Dale
Co-owner of Cover and Supply Company
Cover and Supply Company
Episode: Episode #140 Young Entrepreneurs Tackle the Cover Industry with Harrison and Nicholas Dale
Greg Haines
CEO of Compass Digital, a digital marketing firm specializing in services for retailers in the pool and hot tub space.
Compass Digital
Episode: Episode #138, The Future of Spa Retail Marketing: Expert Tips from Greg Haines
Greg Haynes
CEO of Compass Digital
Compass Digital
Episode: Episode #138 The Future of Spa Retail Marketing: Expert Tips from Greg Haines

Host

Megan Kendrick
Host of Spa Retailer Magazine and related properties, focused on industry education, retail strategy, and market insights.

Reviews

5.0 out of 5 stars from 13 ratings
  • Such a Great Way To Stay in Touch w Our Industry

    Great job Megan. I love listening to these podcasts. The topics are relevant and keep us in touch w what’s happening in our industry. Fascinating content and guests who all bring very poignant information. It’s fun to listen to the great minds of the industry, there’s so much to learn. Thanks for hosting, you’re doing such a wonderful job.

    Apple Podcasts
    5
    Pete.Basso
    United States5 years ago
  • Finally!

    Finally, a podcast for our industry. Really appreciate all the hard work Megan puts into this podcast.

    Apple Podcasts
    5
    Ben in Winnipeg
    Canada5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the actionable industry insights and wide range of guests.
The host does a great job guiding conversations with experienced industry professionals.
The show keeps retailers informed about market trends and education efforts.
High-quality guests and practical takeaways are recurring positives.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#219
Canada/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Episode #142 Hot Tub History: The Early Days of Caldera with David Ingram
Q: When did you first get involved with Caldera, and what prompted you to take a more active role?
I got involved in the late 70s, and after seeing the instability and the need for stronger leadership, I pursued control by acquiring voting rights and guiding the business through critical decisions, including dealing with creditors and aligning the team for growth.
Episode #141 Spa Parts Plus: Navigating Change and Growth with Stephen Reed
Q: What does the next chapter for Spa Parts Plus look like?
The next chapter focuses on strengthening OEM partnerships, improving warranty fulfillment, and using technology to speed parts availability. We also plan to expand our stock, expand warehouse capabilities, and explore augmented intelligence tools to support faster, more accurate service.
Episode #141 Spa Parts Plus: Navigating Change and Growth with Stephen Reed
Q: What made the acquisition of the wholesale business attractive to you and your team?
It aligned with our core wholesale focus, leveraged existing relationships and history, and allowed us to deepen our support for the trade rather than chasing direct-to-consumer sales. It fit our expertise and existing footprint, especially in Canada, and offered clear opportunities to expand into the US.
Episode #135 Journey from Employee to Owner: Jamie Burson’s Story
Q: What has been the most surprising thing of going from being the employee to the owner?
The numbers and the realization that it's very different when you're solely responsible for them.
Episode #136 From Building Blocks to Bubbles: Fred Bachmann’s Journey in the Hot Tub Industry
Q: What do you think is next for your business?
Fred aims to start building custom high-end swimming pools, particularly focusing on innovative designs such as vanishing edges and acrylic walls.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About SpaRetailer

What is SpaRetailer about and what kind of topics does it cover?

This program centers on the hot tub and spa retail ecosystem, exploring how manufacturers, distributors, and retailers navigate marketing, product development, education, and customer experience. Episodes frequently cover digital marketing strategies, industry partnerships, supply chains, and entrepreneurship within the space, often featuring leaders from spa brands, retailers, and service providers who share practical insights, lessons learned, and future trends. A recurring strength is bringing diverse voices—from marketing technologists to family-owned manufacturers—tacing how technology, education, and collaboration shape success in this specialized market. Potential listeners include retailer owners, marketing leaders, and product deve... more

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How many subscribers and views does SpaRetailer have?

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Which podcasts are similar to SpaRetailer?

These podcasts share a similar audience with SpaRetailer:

1. Huberman Lab
2. Modern Wisdom

How many episodes of SpaRetailer are there?

SpaRetailer launched 9 years ago and published 300 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact SpaRetailer?

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What guests have appeared on SpaRetailer?

Recent guests on SpaRetailer include:

1. Alex Granlund
2. Amanda Annis
3. Seth Ewing
4. David Ingram
5. Stephen Reed
6. Harrison Dale
7. Nick Dale
8. Greg Haines

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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