
This is where dog daycare and boarding businesses can learn the top tips and business strategies to grow. Discover what the top dog daycares are doing to overcome challenges, improve everything they do and keep their staff and customers happy. Learn the latest in marketing pet businesses as well as creative ways to increase your brand's image and move your business farther, faster. Running a pet b... more
| Publishes | Weekly | Episodes | 265 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingEducationBusinessHow To | |||

Some pet resorts seem to attract loyal customers, stay booked, and keep growing year after year. It isn't luck—and it isn't just about offering great care. In this episode, we're talking about the marketing habits and business decisions that quietly ... more
Your business is finally making money… now what? When revenue starts growing and there’s actually cash in the bank, it can be tempting to celebrate, take a bigger paycheck, or just let it sit there. But the decisions you make during this stage can ha... more
What makes one pet resort unforgettable while another becomes just another option? In this episode, Fern digs into why the businesses that truly stand out aren’t necessarily doing more—they’re creating experiences customers can’t stop talking about. ... more
In this episode, we tackle a question that might make some pet resort owners uncomfortable: what if your toughest customer challenges are actually being created by your marketing? Most operators focus on getting more leads, more tours, and more booki... more
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This podcast is incredibly inspiring to listen to. It’s really helped to keep my head in the game as I’m planning my pet business!
I just started listening to Fern’s podcast as a dog business owner. I listen to at least 5 episodes a day and I learn something new every time. He’s extremely knowledgeable and great at what he does.
Fern is a breath of fresh air as to why we are in a customer service business. I listen to the podcast weekly and share little nuggets with my coworkers as they are relevant always! Thanks for the great content and passion for the dogs and the humans that love them -Amanda Dogtown Pet Spa, Utah
I have no idea where to start. I stumbled across his website while desperately searching for resources for our newly ventured dog boarding facility. That search led me to this podcast, which has honestly been life giving to our facility. We have learned so much from Fern. He pours his heart and soul into this podcast and he cares deeply about what he puts out for his clients. We have pivoted and pivoted again, so many times over. His advice comes from a place of love and experience. If you are b... more
Fern truly does not hold back; his passion for helping pet owners succeed shines through in every episode. Each week, he brings on guests who are not only relatable but also incredibly encouraging, sharing their own experiences and expertise in a way that feels accessible and uplifting.
I find myself eagerly awaiting the release of each new episode. The wealth of knowledge shared is impressive, and it’s clear that Fern is dedicated to making a positive impact in the pet industry.
Key themes from listener reviews, highlighting what works and what could be improved about the show.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #179 | |
Apple Podcasts | #187 |
Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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This show consistently explores practical growth strategies for pet-care businesses, with a strong focus on operations, staffing, marketing, and facility improvements. Episodes blend actionable frameworks, real-world case studies, and sponsor-backed tools to help owners scale sustainably while maintaining quality and staff engagement. A recurring strength is turning complex challenges into repeatable, owner-friendly playbooks (e.g., momentum plans, staffing optimization, and renovations) and spotlighting industry partners with hands-on expertise. The format often features expert guests and practitioners who share concrete tactics you can implement quickly, making it especially valuable for operators looking to improve profitability, custome... more
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These podcasts share a similar audience with this podcast:
1. Pet Boarding and Daycare Podcast with Dominic Hodgson
2. The Poodle to Pitbull Pet Business Podcast
3. Pet Boss® Podcast with Candace
4. The Mel Robbins Podcast
5. The Puppy Training Podcast
this podcast launched 5 years ago and published 265 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on this podcast include:
1. Allie Howard
2. Jerry Joshua
3. Rich Schlatter
4. Sean Felty
5. Chris Tilson
6. Philip Parris
7. Shantay Marquez
8. Jeff Adney
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