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Artwork for OverDog: Dog Daycare & Boarding Business Tips

OverDog: Dog Daycare & Boarding Business Tips

Fernando Camacho
Dog Daycare
Marketing Strategies
Customer Engagement
Pet Industry
Customer Experience
Hiring Practices
Behavioral-Based Interviewing
Skydance Pet Lodge
Core Values
Website Design
Copywriting
Pet Care Industry
Networking
Email Marketing
Social Media Marketing
Gift Giving
Employee Retention
Pet Training
Personalization
Client Engagement

This is where dog daycare and boarding businesses can learn the top tips and business strategies to grow. Discover what the top dog daycares are doing to overcome challenges, improve everything they do and keep their staff and customers happy. Learn the latest in marketing pet businesses as well as creative ways to increase your brand's image and move your business farther, faster. Running a pet b... more

PublishesWeeklyEpisodes251Founded5 years ago
Number of ListenersCategories
How ToMarketingEducationBusiness

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Artwork for OverDog: Dog Daycare & Boarding Business Tips

Latest Episodes

When growth opportunities show up in the pet care industry, they rarely wait around. In this episode, Fern sits down with financing experts Claire Cronin and Jacqueline Pait of Live Oak Bank to unpack a topic that every daycare or boarding owner even... more

Most business owners think if their website looks great, it must be working. But what if that beautiful site is quietly leaking customers? In this episode, we dig into a common mistake pet care businesses make with their websites—and why design alone... more

If payroll is eating your lunch every month and you’re not totally sure why, this episode is going to hit home. In this special replay, we’re sharing a powerhouse training from the late Philip Parris, who joined our Pet Resort Rocket Ship members to ... more

Running a dog daycare or boarding facility means working with a lot of people, a lot of personalities… and inevitably, a little (or a lot) of workplace drama. In this episode, we bring back leadership consultant Patrick Lyons to unpack why staff conf... more

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Recent Guests

Philip Parris
Pet resort consultant who contributed payroll-margin training
Independent consultant
Episode: 249: Improving Your Payroll Margins
Shantay Marquez
Business development specialist focused on renovations for boarding and daycare
TWC Inc.
Episode: 247: How to Upgrade Your Facility Without Regretting It Later
Scott Mansfield
Equipment specialist and project leader in kennel and veterinary installations
TWC Inc.
Episode: 247: How to Upgrade Your Facility Without Regretting It Later
Garla Piatt
Owner, Paw-A-Day Inn K9 Suites; trainer lead at MidPro K9
Paw-A-Day Inn K9 Suites; MidPro K9
Episode: 244: Unconventional Marketing Ideas For Pet Resorts
Ellen Ness
Founder and principal consultant at Rogue Mission, providing operational learning and development support for pet care facilities.
Rogue Mission
Episode: 243: 3 Ways Pet Resorts Can Intentionally Invest in Their Staff
Annette Uda
President of Aerapy, a company focused on preventive health solutions for pets in care facilities.
Aerapy
Episode: 241: Keeping Dogs Healthy in Your Pet Resort - Part 2 - Airborne Disease Protection
John Beres
Veterinarian and CEO of Canine Lab Testing
Canine Lab Testing
Episode: 240: Keeping Dogs Healthy in Your Pet Resort - Part 1 - Fecal Testing
Greg Page
Chief Sales Officer at Canine Lab Testing
Canine Lab Testing
Episode: 240: Keeping Dogs Healthy in Your Pet Resort - Part 1 - Fecal Testing
Fred Silber
CEO of Pet Therapeutics
Pet Therapeutics
Episode: 236: Creating An Elevated Boarding Service No Matter What Kind of Pet Resort You Have

Hosts

Fern
Host of the podcast focused on dog daycare and boarding business growth.
Fernando
Co-host of the podcast, contributing to episodes on pet-care business strategy and automation.

Reviews

4.9 out of 5 stars from 70 ratings
  • I listen every day!

    I just started listening to Fern’s podcast as a dog business owner. I listen to at least 5 episodes a day and I learn something new every time. He’s extremely knowledgeable and great at what he does.

    Apple Podcasts
    5
    sunnysdogs
    United Statesa year ago
  • Customer Service 10/10

    Fern is a breath of fresh air as to why we are in a customer service business. I listen to the podcast weekly and share little nuggets with my coworkers as they are relevant always! Thanks for the great content and passion for the dogs and the humans that love them -Amanda Dogtown Pet Spa, Utah

    Apple Podcasts
    5
    curlycurvymandee
    United States2 years ago
  • Life Giving

    I have no idea where to start. I stumbled across his website while desperately searching for resources for our newly ventured dog boarding facility. That search led me to this podcast, which has honestly been life giving to our facility. We have learned so much from Fern. He pours his heart and soul into this podcast and he cares deeply about what he puts out for his clients. We have pivoted and pivoted again, so many times over. His advice comes from a place of love and experience. If you are b... more

    Apple Podcasts
    5
    Casey Shelton
    United States2 years ago
  • Best Podcast Ever!

    Fern truly does not hold back; his passion for helping pet owners succeed shines through in every episode. Each week, he brings on guests who are not only relatable but also incredibly encouraging, sharing their own experiences and expertise in a way that feels accessible and uplifting.

    I find myself eagerly awaiting the release of each new episode. The wealth of knowledge shared is impressive, and it’s clear that Fern is dedicated to making a positive impact in the pet industry.

    Apple Podcasts
    5
    MarcysGrooming&Boarding2013
    United States2 years ago
  • Amazing find!

    I’m in the process of opening a doggie daycare and boarding business. This podcast is an absolute amazing find! I’m learning so much! Thank you!

    Apple Podcasts
    5
    vballkes
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Hosts and guests are knowledgeable and passionate about pet care, with a focus on real-world results.
Content is accessible and actionable for both new and seasoned business owners in the dog-care space.
Shows consistently deliver practical, implementable advice for dog-business operators.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

251: Smart Money vs Fast Money: Financing Growth in the Pet Care Industry
Q: What are common mistakes to avoid with financing?
The biggest mistake is taking fast money without exploring better-structured options, and not planning for how the debt will be serviced as the business grows.
251: Smart Money vs Fast Money: Financing Growth in the Pet Care Industry
Q: What should pet care owners consider when choosing between smart money and fast money?
Owners should evaluate long-term impact on cash flow, the loan's alignment with asset lifecycles, and whether the financing will generate additional revenue or improve efficiency, rather than choosing based on speed alone.
251: Smart Money vs Fast Money: Financing Growth in the Pet Care Industry
Q: What is SBA financing and how does it differ from conventional loans?
SBA financing is government-guaranteed, allowing longer terms, lower down payments, and more flexible underwriting, which helps small pet care businesses grow sustainably compared to faster, conventional online loans.
247: How to Upgrade Your Facility Without Regretting It Later
Q: Where is the best time to start planning renovations for a pet facility?
Start planning in January/February for projects that will be done by spring or early summer, and ideally begin six months ahead to avoid losing peak-season revenue.
249: Improving Your Payroll Margins
Q: What is the industry standard for net profit for a multi-serviced facility?
Net margins vary widely, but a practical benchmark is around 10-15% overall, with top performers potentially reaching 20% in favorable setups; payroll is the dominant cost to manage and optimizing it is key to improving net margins.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This show centers on building and growing dog daycares and boarding facilities, with a strong emphasis on practical operations, staffing, and marketing strategies. Episodes frequently explore how to create memorable experiences for clients and pets, optimize hiring and retention, and leverage data-driven approaches to scale a pet-care business. Guests span recruiting experts, veterinary and wellness professionals, financial advisers, and technology leaders, all sharing actionable tactics to boost profitability, customer trust, and competitive differentiation. A notable strength is the blend of hands-on, implementable advice with broader industry insights, including automation and wellness trends, making it useful for operators aiming to mod... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Pet Boarding and Daycare Podcast with Dominic Hodgson
2. The Poodle to Pitbull Pet Business Podcast
3. Pet Boss® Podcast with Candace
4. The Mel Robbins Podcast
5. THE ED MYLETT SHOW

How many episodes of this podcast are there?

this podcast launched 5 years ago and published 251 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Philip Parris
2. Shantay Marquez
3. Scott Mansfield
4. Garla Piatt
5. Ellen Ness
6. Annette Uda
7. John Beres
8. Greg Page

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