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Artwork for OverDog: Dog Daycare & Boarding Business Tips

OverDog: Dog Daycare & Boarding Business Tips

Fernando Camacho
Pet Care Industry
Dog Daycare
Customer Experience
Marketing Strategies
Pet Industry
Pet Resorts
Staff Training
Social Media Marketing
Employee Retention
Business Strategy
Pet Care
Financial Management
Business Growth
Networking
Entrepreneurship
Company Culture
Pet Care Business
Holiday Marketing
Mental Health
Customer Engagement

This is where dog daycare and boarding businesses can learn the top tips and business strategies to grow. Discover what the top dog daycares are doing to overcome challenges, improve everything they do and keep their staff and customers happy. Learn the latest in marketing pet businesses as well as creative ways to increase your brand's image and move your business farther, faster. Running a pet b... more

PublishesWeeklyEpisodes254Founded5 years ago
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MarketingEducationHow ToBusiness

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Artwork for OverDog: Dog Daycare & Boarding Business Tips

Latest Episodes

This episode digs into a deceptively simple idea that most pet resort owners overlook: real momentum doesn’t come from doing more—it comes from aligning how you think about your past, present, and future. The conversation unpacks why so many operator... more

What if the biggest drain on your profits isn’t your pricing, your marketing, or even your staffing… but the way you schedule your team? In this episode, we dive into one of the most overlooked (and frustrating) parts of running a pet resort—and why ... more

If you’re still charging the same price every day of the year, this episode might make you a little uncomfortable—in a good way. Joined by Chris Tilson from Goose, we dig into the idea of dynamic pricing and why sticking to flat rates could be quietl... more

When growth opportunities show up in the pet care industry, they rarely wait around. In this episode, Fern sits down with financing experts Claire Cronin and Jacqueline Pait of Live Oak Bank to unpack a topic that every daycare or boarding owner even... more

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Recent Guests

Sean Felty
Owner Greenland Pet Resort; consultant and software founder
Next Tree Strategies / Greenland Pet Resort
Episode: 253: How to Finally Stop Guessing on Your Schedule
Chris Tilson
Co-founder of Goose, pet care industry veteran
Goose
Episode: 252: Turn Demand Into Dollars: Dynamic Pricing for Pet Resorts
Philip Parris
Pet resort consultant who contributed payroll-margin training
Independent consultant
Episode: 249: Improving Your Payroll Margins
Shantay Marquez
Business development specialist focused on renovations for boarding and daycare
TWC Inc.
Episode: 247: How to Upgrade Your Facility Without Regretting It Later
Jeff Adney
Industry veteran with epoxy coatings and installation expertise
TWC Inc.
Episode: 247: How to Upgrade Your Facility Without Regretting It Later
Scott Mansfield
Equipment specialist and project leader in kennel and veterinary installations
TWC Inc.
Episode: 247: How to Upgrade Your Facility Without Regretting It Later
Garla Piatt
Owner, Paw-A-Day Inn K9 Suites; trainer lead at MidPro K9
Paw-A-Day Inn K9 Suites; MidPro K9
Episode: 244: Unconventional Marketing Ideas For Pet Resorts
Ellen Ness
Founder and principal consultant at Rogue Mission, providing operational learning and development support for pet care facilities.
Rogue Mission
Episode: 243: 3 Ways Pet Resorts Can Intentionally Invest in Their Staff
Annette Uda
President of Aerapy, a company focused on preventive health solutions for pets in care facilities.
Aerapy
Episode: 241: Keeping Dogs Healthy in Your Pet Resort - Part 2 - Airborne Disease Protection

Hosts

Fern
Host of the podcast focused on dog daycare and boarding business growth.
Fernando
Co-host of the podcast, contributing to episodes on pet-care business strategy and automation.

Reviews

4.9 out of 5 stars from 70 ratings
  • I listen every day!

    I just started listening to Fern’s podcast as a dog business owner. I listen to at least 5 episodes a day and I learn something new every time. He’s extremely knowledgeable and great at what he does.

    Apple Podcasts
    5
    sunnysdogs
    United Statesa year ago
  • Customer Service 10/10

    Fern is a breath of fresh air as to why we are in a customer service business. I listen to the podcast weekly and share little nuggets with my coworkers as they are relevant always! Thanks for the great content and passion for the dogs and the humans that love them -Amanda Dogtown Pet Spa, Utah

    Apple Podcasts
    5
    curlycurvymandee
    United States2 years ago
  • Life Giving

    I have no idea where to start. I stumbled across his website while desperately searching for resources for our newly ventured dog boarding facility. That search led me to this podcast, which has honestly been life giving to our facility. We have learned so much from Fern. He pours his heart and soul into this podcast and he cares deeply about what he puts out for his clients. We have pivoted and pivoted again, so many times over. His advice comes from a place of love and experience. If you are b... more

    Apple Podcasts
    5
    Casey Shelton
    United States2 years ago
  • Best Podcast Ever!

    Fern truly does not hold back; his passion for helping pet owners succeed shines through in every episode. Each week, he brings on guests who are not only relatable but also incredibly encouraging, sharing their own experiences and expertise in a way that feels accessible and uplifting.

    I find myself eagerly awaiting the release of each new episode. The wealth of knowledge shared is impressive, and it’s clear that Fern is dedicated to making a positive impact in the pet industry.

    Apple Podcasts
    5
    MarcysGrooming&Boarding2013
    United States2 years ago
  • Amazing find!

    I’m in the process of opening a doggie daycare and boarding business. This podcast is an absolute amazing find! I’m learning so much! Thank you!

    Apple Podcasts
    5
    vballkes
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Hosts and guests are knowledgeable and passionate about pet care, with a focus on real-world results.
Content is accessible and actionable for both new and seasoned business owners in the dog-care space.
Shows consistently deliver practical, implementable advice for dog-business operators.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

253: How to Finally Stop Guessing on Your Schedule
Q: What is LaborLens and how does it help daily scheduling?
LaborLens overlays volume with hours to show gaps between actual labor and targets, acting as a daily flight plan to help managers hit staffing goals, with a scheduling component that analyzes day-of-week volumes to optimize hours by day.
253: How to Finally Stop Guessing on Your Schedule
Q: How did you get so good at applying scheduling efficiency to your pet resorts?
Sean explains that the skill came from healthcare process improvements, adapting lean methodologies to reduce turnaround times, and translating those practices into payroll and timekeeping for multi-location pet resorts.
252: Turn Demand Into Dollars: Dynamic Pricing for Pet Resorts
Q: What is dynamic pricing in a pet resort setting and how is it different from simply raising rates across the board?
Dynamic pricing is a surgical, demand-driven approach where prices are adjusted based on occupancy and demand, rather than a blanket rate. It allows you to optimize revenue by reacting to actual demand and helps prevent selling out too early or leaving capacity unused during low-demand periods.
251: Smart Money vs Fast Money: Financing Growth in the Pet Care Industry
Q: What are common mistakes to avoid with financing?
The biggest mistake is taking fast money without exploring better-structured options, and not planning for how the debt will be serviced as the business grows.
251: Smart Money vs Fast Money: Financing Growth in the Pet Care Industry
Q: What should pet care owners consider when choosing between smart money and fast money?
Owners should evaluate long-term impact on cash flow, the loan's alignment with asset lifecycles, and whether the financing will generate additional revenue or improve efficiency, rather than choosing based on speed alone.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This show centers on building and growing dog daycares and boarding facilities, with a strong emphasis on practical operations, staffing, and marketing strategies. Episodes frequently explore how to create memorable experiences for clients and pets, optimize hiring and retention, and leverage data-driven approaches to scale a pet-care business. Guests span recruiting experts, veterinary and wellness professionals, financial advisers, and technology leaders, all sharing actionable tactics to boost profitability, customer trust, and competitive differentiation. A notable strength is the blend of hands-on, implementable advice with broader industry insights, including automation and wellness trends, making it useful for operators aiming to mod... more

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this podcast launched 5 years ago and published 254 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Sean Felty
2. Chris Tilson
3. Philip Parris
4. Shantay Marquez
5. Jeff Adney
6. Scott Mansfield
7. Garla Piatt
8. Ellen Ness

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