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Artwork for OverDog: Dog Daycare & Boarding Business Tips

OverDog: Dog Daycare & Boarding Business Tips

Fernando Camacho
Dog Daycare
Marketing Strategies
Customer Engagement
Pet Industry
Customer Experience
Hiring Practices
Behavioral-Based Interviewing
Skydance Pet Lodge
Core Values
Copywriting
Website Design
Pet Care Industry
Networking
Social Media Marketing
Email Marketing
Gift Giving
Employee Retention
Pet Training
Customer Loyalty
Client Engagement

This is where dog daycare and boarding businesses can learn the top tips and business strategies to grow. Discover what the top dog daycares are doing to overcome challenges, improve everything they do and keep their staff and customers happy. Learn the latest in marketing pet businesses as well as creative ways to increase your brand's image and move your business farther, faster. Running a pet b... more

PublishesWeeklyEpisodes225Founded4 years ago
Number of ListenersCategories
BusinessMarketingHow ToEducation

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Artwork for OverDog: Dog Daycare & Boarding Business Tips

Latest Episodes

What if your general manager could think and act like a business owner—fully invested, capable, and trusted to lead your team? In this episode, Fern is joined by leadership pro Kelli Dodds, who unveils her brand-new initiative designed to level up ma... more

Toxic employees can quietly destroy everything you've worked to build—your team morale, your client experience, and your overall business culture. In this episode, Fern breaks down how even one negative team member can ripple through your pet resort ... more

AI isn’t just for tech giants and sci-fi movies anymore—it’s here, it’s powerful, and it’s ready to transform your pet business if you let it. In this episode, Fern dives deep into the practical ways ChatGPT can supercharge your daycare or boarding f... more

Sometimes the best way to grow your business is to hit pause and take a hard look at what’s really working—and what’s not. In this episode, Fern opens up about a difficult decision he had to make at Overdog and why cutting back can sometimes be the s... more

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Recent Guests

Patrick Lyons
Founder and co-owner of the Lyons Group Consulting
The Lyons Group Consulting
Episode: 219: Why Employees Leave - And How to Keep Them Longer
Joe Latona
Recruitment specialist in the pet care industry
Walker Scout
Episode: 216: How To Find The Right Staff
Ashley Langell
Success manager at OverDog and experienced in dog daycare and boarding.
OverDog
Episode: 214: Your Staff’s Perspective About Work
Carmen Rustenbeck
Executive from the International Boarding and Pet Services Association (IBPSA) with insights into the organization's history and mission.
IBPSA
Episode: 209: The IBPSA and Their New Forum Conference
Brian Remo
Director of Flagship Operations for Canine Resorts and member of IBPSA's Board of Advisors.
Canine Resorts
Episode: 209: The IBPSA and Their New Forum Conference
Shawnte Marquez
Head of Growth at The Dog Gurus
The Dog Gurus
Episode: 201: Tips For Starting a New Pet Business
Amber Burkhalter
Head of Programs at The Dog Gurus
The Dog Gurus
Episode: 201: Tips For Starting a New Pet Business
Kim Buchanan
Owner of Fetch Dog Resort, specializing in dog enrichment activities
Fetch Dog Resort
Episode: 199 : Creating A Fun Scent Space
David Servodidio
CEO of VetVerifi, specializes in veterinary compliance technology for pet care businesses.
VetVerifi
Episode: 198: The Easy Way To Get Vet Records

Host

Fern
Host of the podcast and an expert in pet business strategies. Fern provides industry insights and interviews various guests from the pet care community.

Reviews

4.9 out of 5 stars from 68 ratings
  • I listen every day!

    I just started listening to Fern’s podcast as a dog business owner. I listen to at least 5 episodes a day and I learn something new every time. He’s extremely knowledgeable and great at what he does.

    Apple Podcasts
    5
    sunnysdogs
    United States5 months ago
  • Customer Service 10/10

    Fern is a breath of fresh air as to why we are in a customer service business. I listen to the podcast weekly and share little nuggets with my coworkers as they are relevant always! Thanks for the great content and passion for the dogs and the humans that love them -Amanda Dogtown Pet Spa, Utah

    Apple Podcasts
    5
    curlycurvymandee
    United Statesa year ago
  • Life Giving

    I have no idea where to start. I stumbled across his website while desperately searching for resources for our newly ventured dog boarding facility. That search led me to this podcast, which has honestly been life giving to our facility. We have learned so much from Fern. He pours his heart and soul into this podcast and he cares deeply about what he puts out for his clients. We have pivoted and pivoted again, so many times over. His advice comes from a place of love and experience. If you are b... more

    Apple Podcasts
    5
    Casey Shelton
    United Statesa year ago
  • Best Podcast Ever!

    Fern truly does not hold back; his passion for helping pet owners succeed shines through in every episode. Each week, he brings on guests who are not only relatable but also incredibly encouraging, sharing their own experiences and expertise in a way that feels accessible and uplifting.

    I find myself eagerly awaiting the release of each new episode. The wealth of knowledge shared is impressive, and it’s clear that Fern is dedicated to making a positive impact in the pet industry.

    Apple Podcasts
    5
    MarcysGrooming&Boarding2013
    United Statesa year ago
  • Amazing find!

    I’m in the process of opening a doggie daycare and boarding business. This podcast is an absolute amazing find! I’m learning so much! Thank you!

    Apple Podcasts
    5
    vballkes
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Feedback highlights how the podcast fosters a supportive community among pet business owners, making them feel less isolated in their endeavors.
Listeners appreciate the practical advice and actionable tips that are directly applicable to their pet care businesses.
Many find the host engaging and knowledgeable, praising his ability to make complex topics accessible and interesting.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

155: Growing To Multiple Locations & Building a Brand
Q: How did you know you were ready for the second location?
After the first location became profitable within three months, we evaluated metrics and felt the demand for further growth was strong.
155: Growing To Multiple Locations & Building a Brand
Q: Can you tell us about Pups Pet Club and how it works?
Pups Pet Club focuses on pet wellness, offering services like daycare, grooming, and training to enrich the lives of pets and their owners.
196: Answers To Your Burning Questions
Q: How do we get people to leave a review?
Ask customers for reviews when they're happiest, ideally right after a positive experience.
196: Answers To Your Burning Questions
Q: Is Wix or Squarespace good for our website?
They're fine for hobby businesses but switch to WordPress for a robust, long-lasting website.
196: Answers To Your Burning Questions
Q: How do I get my business to show up more in Google?
Optimize your Google business profile and ensure a good user experience on your website.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The content focuses on providing actionable insights and strategies for dog daycare and boarding businesses, aimed at helping them thrive in a competitive environment. Across episodes, there are discussions around vital topics such as effective marketing practices, hiring the right staff, and managing customer experiences, with advice rooted in real-world experience from industry experts. What sets this apart is the emphasis on building a supportive community among pet business owners who can learn from one another's successes and challenges, promoting mutual growth and innovation.

Listeners can expect a wealth of practical tips designed to help them navigate the complexities of running a pet business, ensuring high quality of care and cli... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Pet Boarding and Daycare Podcast with Dominic Hodgson
2. The Poodle to Pitbull Pet Business Podcast
3. Pet Boss® Podcast with Candace
4. Ramsey Everyday Millionaires
5. DogCo Secrets

How many episodes of this podcast are there?

this podcast launched 4 years ago and published 225 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Patrick Lyons
2. Joe Latona
3. Ashley Langell
4. Carmen Rustenbeck
5. Brian Remo
6. Shawnte Marquez
7. Amber Burkhalter
8. Kim Buchanan

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