Rephonic
Artwork for OverDog: Dog Daycare & Boarding Business Tips

OverDog: Dog Daycare & Boarding Business Tips

Fernando Camacho
Dog Daycare
Marketing Strategies
Customer Engagement
Pet Industry
Customer Experience
Behavioral-Based Interviewing
Hiring Practices
Skydance Pet Lodge
Core Values
Copywriting
Website Design
Pet Care Industry
Networking
Social Media Marketing
Email Marketing
Gift Giving
Employee Retention
Pet Training
Customer Loyalty
Personalization

This is where dog daycare and boarding businesses can learn the top tips and business strategies to grow. Discover what the top dog daycares are doing to overcome challenges, improve everything they do and keep their staff and customers happy. Learn the latest in marketing pet businesses as well as creative ways to increase your brand's image and move your business farther, faster. Running a pet b... more

PublishesWeeklyEpisodes239Founded5 years ago
Number of ListenersCategories
How ToMarketingEducationBusiness

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Artwork for OverDog: Dog Daycare & Boarding Business Tips

Latest Episodes

What if the best strategies to grow your dog daycare or boarding business weren’t even in the pet industry? In this episode, Fern opens the door to a whole new way of thinking by pulling proven ideas from unexpected places—like hospitality, fitness, ... more

You’re working hard, but are you doing the right things to grow your pet resort? In this episode, Fern is joined by Overdog team members Kasey and Ashley to reveal the most consistent habits and strategies they’ve seen in successful pet care business... more

It's a new year, and with 2026 officially underway, this episode is all about gearing up for what's next in the pet care industry. Fern breaks down what he's seeing across the board—from tighter numbers and shifting client behaviors to the growing de... more

Want to add luxury boarding options but think your space just isn’t built for it? In this episode, Fern sits down with Fred Silber of Pet Therapeutics, who’s created something that could completely change how you think about “luxury” in your facility... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Fred Silber
CEO of Pet Therapeutics
Pet Therapeutics
Episode: 236: Creating An Elevated Boarding Service No Matter What Kind of Pet Resort You Have
Jerry Joshva
CPA with nearly a decade of experience, specializing in accounting for pet resorts.
Granite Peak CPA
Episode: 235: Getting Your Pet Resort’s Accounting and Bookkeeping Right
Ally Howard
Director of Accounting for Lodging & Ledger, with over 20 years in managerial accounting for pet resorts.
Granite Peak CPA
Episode: 235: Getting Your Pet Resort’s Accounting and Bookkeeping Right
Claire Cronin
Member of the Pet Care Facility Team at Live Oak Bank
Live Oak Bank
Episode: 233: Are you Ready for Expansion
Irem Metin
Chief Product Officer at Goose, with a rich background in product leadership across technology platforms
Goose
Episode: 232: Smarter, Not Busier: How Automation Can Redefine Pet Care
Kelli Dodds
General Manager for Perfect Pooch and expert in pet business management.
Next Level Leadership Academy
Episode: 225: Cultivating an Owner Mindset in Your Managers
Kelly Dodds
Client of OverDog and founder of Next Level Leadership Academy
Next Level Leadership Academy
Episode: 224: Toxic Employees: The Culture Cancer That Can Destroy Your Pet Resort
Patrick Lyons
Founder and co-owner of the Lyons Group Consulting
The Lyons Group Consulting
Episode: 219: Why Employees Leave - And How to Keep Them Longer
Joe Latona
Recruitment specialist in the pet care industry
Walker Scout
Episode: 216: How To Find The Right Staff

Host

Fern
Host of the podcast and a knowledgeable figure in the pet care industry, sharing insights and strategies to support dog daycare and boarding businesses.

Reviews

4.9 out of 5 stars from 70 ratings
  • I listen every day!

    I just started listening to Fern’s podcast as a dog business owner. I listen to at least 5 episodes a day and I learn something new every time. He’s extremely knowledgeable and great at what he does.

    Apple Podcasts
    5
    sunnysdogs
    United States8 months ago
  • Customer Service 10/10

    Fern is a breath of fresh air as to why we are in a customer service business. I listen to the podcast weekly and share little nuggets with my coworkers as they are relevant always! Thanks for the great content and passion for the dogs and the humans that love them -Amanda Dogtown Pet Spa, Utah

    Apple Podcasts
    5
    curlycurvymandee
    United Statesa year ago
  • Life Giving

    I have no idea where to start. I stumbled across his website while desperately searching for resources for our newly ventured dog boarding facility. That search led me to this podcast, which has honestly been life giving to our facility. We have learned so much from Fern. He pours his heart and soul into this podcast and he cares deeply about what he puts out for his clients. We have pivoted and pivoted again, so many times over. His advice comes from a place of love and experience. If you are b... more

    Apple Podcasts
    5
    Casey Shelton
    United Statesa year ago
  • Best Podcast Ever!

    Fern truly does not hold back; his passion for helping pet owners succeed shines through in every episode. Each week, he brings on guests who are not only relatable but also incredibly encouraging, sharing their own experiences and expertise in a way that feels accessible and uplifting.

    I find myself eagerly awaiting the release of each new episode. The wealth of knowledge shared is impressive, and it’s clear that Fern is dedicated to making a positive impact in the pet industry.

    Apple Podcasts
    5
    MarcysGrooming&Boarding2013
    United Statesa year ago
  • Amazing find!

    I’m in the process of opening a doggie daycare and boarding business. This podcast is an absolute amazing find! I’m learning so much! Thank you!

    Apple Podcasts
    5
    vballkes
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Audience members appreciate the practical advice offered, particularly for improving customer service and employee engagement in pet daycare settings.
Many reviews highlight the supportive community aspect nurtured by the podcast, making it an invaluable resource for newcomers and experienced business owners alike.
Listeners commend the host for his extensive knowledge and passion for the pet care industry, finding the content beneficial and applicable to their businesses.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

236: Creating An Elevated Boarding Service No Matter What Kind of Pet Resort You Have
Q: Fred, what's your background? How did you get here?
Fred discusses his years in consumer products, transitioning into creating pet sofas that address comfort needs for dogs.
233: Are you Ready for Expansion
Q: Is there a point where a business is too young to expand?
Typically, a business should have at least one year of operation to understand its stability and seasonality before considering expansion.
233: Are you Ready for Expansion
Q: How does a business or pet resort know that they can start to expand?
They should look at key performance indicators (KPIs) such as profitability, cash flow, and operational efficiency.
225: Cultivating an Owner Mindset in Your Managers
Q: How can managers develop self-awareness?
Managers can develop self-awareness by checking their emotions before reacting in tense situations and practicing self-regulation.
225: Cultivating an Owner Mindset in Your Managers
Q: What are the key components for cultivating an owner's mindset in managers?
The key components include emotional intelligence, change management, resilience, and creativity and ingenuity.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focused on pet care business development, this podcast offers valuable insights and practical strategies tailored to dog daycare and boarding operators. By featuring expert guests, the series covers a wide range of topics, including staff management, marketing tactics, financial planning, and enhancing customer loyalty. Aiming to elevate the standards of the pet care industry, it emphasizes the importance of innovation, community engagement, and applying lessons from successful businesses to help owners feel equipped to tackle challenges and grow their operations.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Pet Boarding and Daycare Podcast with Dominic Hodgson
2. Pet Boss® Podcast with Candace
3. Pet Marketing Unleashed Podcast
4. The Mel Robbins Podcast
5. 20/20

How many episodes of this podcast are there?

this podcast launched 5 years ago and published 239 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Fred Silber
2. Jerry Joshva
3. Ally Howard
4. Claire Cronin
5. Irem Metin
6. Kelli Dodds
7. Kelly Dodds
8. Patrick Lyons

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