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Numbers and Narratives

Sean Collins and Ibby Syed
Customer Experience
E-Commerce
Podcast Advertising
Saas
Braze
Customer Engagement
Niche Marketing
Bundling
Unbundling
SEO
Marketing Strategy
Technical Marketing
Finance
Artificial Intelligence
Lucchese Bootmaker
Agency Management
Personalization
Consumer Packaged Goods
Travel Management
Brand Positioning

Numbers and Narratives bridges the gap between the marketing/customer experience and data - come listen to marketing and CX experts talk about how to use data to better engage with your customers and provide a great experience.

PublishesWeeklyEpisodes63Founded2 years ago
Number of ListenersCategories
EntrepreneurshipBusinessMarketing

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Artwork for Numbers and Narratives

Latest Episodes

What happens when a lifelong English major turns thousands of customer conversations into a data-driven playbook for business growth?

In this episode of Numbers and Narratives, we sit down with Joe Gilgoff (CX Joe) to unpack a career that spans earl... more

How do you scale customer support from 10 people to more than 2,300—while keeping humanity, psychology, and operational excellence at the center? In today’s episode, we sit down with Jason Katz, former early Peloton leader and now founder of Lentil L... more

YouTube

What happens when you treat vinyl not just as music, but as an asset class? In this episode of Numbers and Narratives, we sit down with Cory Huff, a self-described technology nerd and marketing enthusiast who helped build recommendation engines at Di... more

YouTube

Every marketer (and probably every finance leader) have wondered how incrementally valuable their work is. Colette Nataf got to experience that question, on both sides of the coin.

- Unlimited budget (not a joke)

- $0 in Facebook Ads spend (also not ... more

YouTube

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Recent Guests

Temilola Agbede
Experienced marketer specializing in e-commerce and fractional marketing executive.
Episode: Scrappy Marketing Tactics for Bootstrapped E-commerce Brand
Maggie Glascott
Senior Email Marketing Manager at Buffer
Buffer
Episode: Lessons from Duolingo to Buffer: Test Everything
Austin Ripmaster
Chief Creative Officer and Vice President of Brand at Lucchese Bootmaker, involved in maintaining the brand's storied presence and cultural relevance.
Lucchese Bootmaker
Episode: Building a Cultural Brand: Lessons from Adidas to Lucchese
Nate Rosen
Founder of Express Checkout, discusses trends and insights in the CPG industry.
Express Checkout
Episode: Sexy Mayos, Backpacks and Influencers: Exploring opportunities in niche markets
Krystina Rubino
Early employee and growth marketing lead at Right Side Up, with over a decade of experience at various agencies.
Right Side Up
Episode: Agency Management 101: Lessons from a Marketing Veteran - Krystina Rubino
Giancarlo Bizzarro
Vice President of Sales at Crooked Media
Crooked Media
Episode: Everything You Need To Know About Podcast Advertising - Giancarlo Bizzarro, Crooked Media

Hosts

Sean Collins
Co-host, with multiple contributions discussing marketing strategies, customer experience, and growth tactics.
Ibby Syed
Co-host of the podcast, focusing on marketing insights and customer engagement strategies.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#112
Brazil/Business/Marketing

Talking Points

Recent interactions between the hosts and their guests.

Why AI Can't Replace Human Touch in Customer Experience
Q: Where do you think AI has a place in customer experience?
AI can be useful for voice of the customer analysis, providing agents with resources, and potentially deploying AI chatbots, but current implementations face significant challenges.
Why AI Can't Replace Human Touch in Customer Experience
Q: Do you think e-commerce buyers are more price sensitive than software buyers at non e-commerce businesses?
Yes, e-commerce buyers often prioritize cost over brand loyalty compared to software buyers.
Next-Gen Ecomm: A more personalized Future - with Matt Bahr, CEO Fairing
Q: Any words of advice to close out to any either app developer or Shopify merchant on the measurement or build side?
Take the leap and use us or any post purchase survey app to always view that data, as it will help inform all the decisions across your work.
Agency Management 101: Lessons from a Marketing Veteran - Krystina Rubino
Q: What should brands consider when evaluating an agency's scope?
Brands should look closely at included services, clarify dependencies, and understand what the agency can and can't do upfront.
Agency Management 101: Lessons from a Marketing Veteran - Krystina Rubino
Q: What are the three parts of where brands go wrong when it comes to agencies?
Picking the wrong partner, managing scope poorly, and not adequately briefing the agency are common failures.

Audience Metrics

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Frequently Asked Questions About Numbers and Narratives

What is Numbers and Narratives about and what kind of topics does it cover?

The content revolves around the intersection of marketing, customer experience (CX), and data analytics, drawing insights from industry experts. Listeners can expect discussions on various strategies to enhance customer engagement, the importance of personalization in marketing, and how businesses can navigate the evolving landscape of e-commerce and SaaS. Unique perspectives are offered on how to balance technological advancements, like AI, with the essential human touch in customer interactions. The podcast fosters a growing community of marketing professionals who are interested in leveraging data to create memorable and effective customer experiences.

Where can I find podcast stats for Numbers and Narratives?

Rephonic provides a wide range of podcast stats for Numbers and Narratives. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Numbers and Narratives and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Numbers and Narratives get?

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How many subscribers and views does Numbers and Narratives have?

To see how many followers or subscribers Numbers and Narratives has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Numbers and Narratives?

These podcasts share a similar audience with Numbers and Narratives:

1. The Daily
2. Pod Save America
3. The Weekly Show with Jon Stewart

How many episodes of Numbers and Narratives are there?

Numbers and Narratives launched 2 years ago and published 63 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Numbers and Narratives?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Numbers and Narratives?

Rephonic pulls ratings and reviews for Numbers and Narratives from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Numbers and Narratives?

Recent guests on Numbers and Narratives include:

1. Temilola Agbede
2. Maggie Glascott
3. Austin Ripmaster
4. Nate Rosen
5. Krystina Rubino
6. Giancarlo Bizzarro

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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