Next Signal
Jean-Pierre Lacroix & Will GibsonWelcome to Next Signal — the podcast that cuts through the noise to find what’s actually moving the needle in telecom. Podcast co-host Will Gibson of Mapplewave and Jean-Pierre Lacroix of SLD tackle questions that should keep every telco executive up at night: Have your stores become cost centres — or are they earning their keep? Here’s the reality. The functional race is over. Everyone’s got the ... more
| Publishes | Monthly | Episodes | 6 | Founded | 5 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingBusiness | |||
Listen to this Podcast
Latest Episodes
Jean-Pierre and Will discuss why so many telcos struggle with transformation. Pinpointing departmental silos as the core issue, they share a roadmap to bridge internal divides and align organizational goals.
JP and Will are joined by Marbue Brown, Founder and CEO of The Customer Obsession Advantage, to unpack the shift from transaction-based operations to true customer obsession. Drawing on deep industry insights, Marbue breaks down the critical frictio... more
In Episode 4, JP and Will sit down with Mack Turner, a Chief Analytics Officer and former global market research lead at Bank of America. With over 30 years of experience, Mack breaks down how telecom brands can escape the trap of "pre-existing narra... more
Podcast overview
This podcast explores where AI is already delivering measurable ROI for telco operators, with a focus on customer care, churn reduction, network operations, field service, and fraud detection. Moderated by Will Gibson, Vice‑President... more
Will Gibson, Vice President of Amplifier and Jean-Pierre Lacroix of SLD share an episode on the telecom industry are at a pivotal crossroads. While most of the current hype around AI focuses on efficiency and cost reduction, the real opportunity lies... more
Will Gibson, Vice President of Amplifier and Jean-Pierre Lacroix of SLD share an episode on the lack of differentiation in the telco industry. Most telco stores may wear different logos, but for customers they feel interchangeable: the same light woo... more
Key Facts
Recent Guests
Hosts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #246 |  Russia/Business/Marketing |
Top Marketing Podcasts
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About Next Signal
What is Next Signal about and what kind of topics does it cover?
Next Signal covers practical, outcomes-focused discussions for telecom executives, with a clear emphasis on store experience, customer loyalty, and end-to-end customer journeys in telecommunications. The conversations surface actionable takeaways for reducing churn, improving NPS, and elevating in-store experiences from frontline staff empowerment to governance and strategic alignment. Across recent episodes, topics blend retail design, AI-enabled insights, and emotional design to push telcos toward more human-centered, connected shopping experiences, while challenging legacy telecom habits. The show tends to center on leadership perspectives, cross-functional collaboration between CX, marketing, and operations, and real-world examples from... more
Where can I find podcast stats for Next Signal?
Rephonic provides a wide range of podcast stats for Next Signal. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Next Signal and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Next Signal get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Next Signal, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for Next Signal?
Rephonic provides comprehensive predictive audience data for Next Signal, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Next Signal have?
To see how many followers or subscribers Next Signal has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
How many episodes of Next Signal are there?
Next Signal launched 5 months ago and published 6 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Next Signal?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Next Signal?
Rephonic pulls ratings and reviews for Next Signal from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Next Signal?
Rephonic provides full transcripts for episodes of Next Signal. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Next Signal?
Recent guests on Next Signal include:
1. Marbue Brown
2. Damien Clothier
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.