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McKinsey Talks Operations

McKinsey & Company
Generative AI
Global Capability Centers
Sustainability
Digital Transformation
Operational Efficiency
Tariffs
Supply Chain Management
Procurement
Customer Experience
Geopolitics
Automation
Workforce Challenges
Talent Supply Chain
Agentic AI
Supply Chain Resilience
Operational Transformation
Robotics
Workforce Development
Customer Care
Productivity

The next normal demands resilience, flexibility, and agility.

Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to con... more

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Artwork for McKinsey Talks Operations

Latest Episodes

Innovation has long been the engine of economic growth, but today’s R&D efforts are hitting roadblocks. Progress is becoming harder, more complex, and increasingly expensive, signaling a decline in R&D productivity. So, how can leaders turn the tide ... more

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Aligning financial and environmental performance is no longer optional—it’s a strategic imperative for long-term success.

Organizations are under mounting pressure to reduce emissions without compromising financial performance. But navigating new r... more

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Companies across industries are eager to adopt robots that can perform a variety of tasks with human-like flexibility. But achieving general-purpose robotics is no small feat—technical challenges like energy consumption, sim-to-real transfer, and saf... more

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With workforce shortages mounting and productivity growth stalling, robotics and automation have moved from optional to essential for operational leaders. Yet, many pilot programs stall before reaching meaningful scale—held back by integration hurdle... more

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Recent Guests

Ravi Rajamani
Managing Director and Global Head of AI Blackbelts at Google Cloud
Google Cloud
Episode: Transforming R&D with AI: Breaking barriers and boosting productivity
Ben Meigs
Associate Partner in McKinsey's Product Development Practice
McKinsey & Company
Episode: Transforming R&D with AI: Breaking barriers and boosting productivity
Matthias Ballweg
CEO and co-founder of Circular Republic
Circular Republic
Episode: Lower cost, fewer emissions, greater impact: The dual mission in action
Ani Kelkar
Partner based in Boston Office of McKinsey
McKinsey
Episode: The robotics revolution: Scaling beyond the pilot phase
Ujjwal Kumar
Representative from Teradyne
Teradyne
Episode: The robotics revolution: Scaling beyond the pilot phase
Marc Theermann
Representative from Boston Dynamics
Boston Dynamics
Episode: The robotics revolution: Scaling beyond the pilot phase
Etienne Lacroix
Representative from Vention
Vention
Episode: The robotics revolution: Scaling beyond the pilot phase
Malte Kosub
Co-founder and CEO of Parloa, providing an agentic AI platform.
Parloa
Episode: The future of customer experience: Embracing agentic AI
Oana Cheta
Partner in McKinsey's Chicago office leading AI initiatives.
McKinsey & Company
Episode: The future of customer experience: Embracing agentic AI

Host

Daphne Luchtenberg
Host who leads discussions on operations and strategic management.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

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Talking Points

Recent interactions between the hosts and their guests.

Transforming R&D with AI: Breaking barriers and boosting productivity
Q: Ben, how should R&D departments think about their AI investments?
Ben notes the importance of starting with low-hanging fruit, adopting a proof of concept approach, and focusing on ROI for AI investments.
Transforming R&D with AI: Breaking barriers and boosting productivity
Q: Ravi, can you talk a little bit about how Google approaches AI and what it took to achieve the current level of AI-generated code?
Ravi explains that 30% of Google's new code is now generated with AI and emphasizes the importance of human oversight in reviewing this code.
Lower cost, fewer emissions, greater impact: The dual mission in action
Q: Anna-Christina, how do companies shift their mindset as they navigate decarbonization?
Companies are increasingly integrating decarbonization into their core business strategies rather than treating it as a separate initiative.
Lower cost, fewer emissions, greater impact: The dual mission in action
Q: Johan, could you tell us a little bit more about the opportunities for companies to decarbonize?
Decarbonization offers various pathways with low-cost options, many of which can improve EBITDA and position brands effectively amid changing regulations.
Rewriting the robotics playbook: From promise to performance
Q: What do you think is the most promising future development when it comes to this field?
The integration of foundation models within robotics is transformative and we are on the brink of robotics becoming just as capable in real-world applications as in labs.

Audience Metrics

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Frequently Asked Questions About McKinsey Talks Operations

What is McKinsey Talks Operations about and what kind of topics does it cover?

Exploring the intersection of operations and strategy, this podcast features insights from leading experts and C-Suite executives as they address pressing challenges and opportunities in various industries. Episodes center around critical themes such as decarbonization, robotics, AI in customer experience, and supply chain resilience, often showcasing real-world applications and case studies. The discussions emphasize the importance of integrating new technologies to enhance operational performance and the role of workforce empowerment in achieving long-term success. With a focus on actionable strategies and evolving trends, listeners can expect to gain practical knowledge that aligns operational initiatives with broader business objectives... more

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McKinsey Talks Operations launched 4 years ago and published 48 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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1. Ravi Rajamani
2. Ben Meigs
3. Matthias Ballweg
4. Ani Kelkar
5. Ujjwal Kumar
6. Marc Theermann
7. Etienne Lacroix
8. Malte Kosub

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