
Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.
| Publishes | Twice weekly | Episodes | 489 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementMarketingBusiness | |||

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As customer expectations shift and loyalty programs across industries evolve, Carnival Cruise Line is setting a new course for what engagement can look like at sea. Building on over 50 years of guest passion and brand recognition, the... more
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In this episode of Leaders in Customer Loyalty: Industry Voices, Loyalty360’s Ethan Perry sat down with Chris Jones, Senior Vice President of Engagement Solutions at ITA Group, to explore how brands are translating emotional loyalty f... more
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When you walk into a Newk’s Eatery, you’re greeted by the warmth of an open kitchen, the sound of sizzling steak and shrimp on the grill, and the fresh aroma of house-made salad dressings crafted from scratch. Founded in 2004, Newk’s ... more
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Every traveler knows the paradox of modern flight: one moment you’re gliding through security and boarding early; the next, you’re navigating delays, lost bags, or crowded lounges. The difference between frustration and delight often ... more
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Apple Podcasts | #125 |
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Focusing on the dynamic realm of customer loyalty, episodes explore innovative strategies, proven methodologies, and first-hand experiences shared by leading brands and industry experts. Key themes include personalized customer experiences, emotional connections, and the implementation of loyalty programs tailored to evolving consumer expectations. The discussions often highlight unique brand stories and best practices across various sectors, including retail, hospitality, and technology, while addressing challenges in creating lasting relationships with customers. This series stands out for its actionable insights, making it invaluable for marketers and brand professionals eager to drive engagement and loyalty in their respective audiences... more
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this podcast launched 5 years ago and published 489 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on this podcast include:
1. Chris Cheek
2. Andrew Harrison-Chinn
3. Tara Roth-Sterger
4. Lindsey Camell
5. Danielle Parra
6. Jamie Perry
7. Emmy Brown Berlind
8. Karim Nour
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