Leaders in Customer Loyalty, Powered by Loyalty360
Loyalty360Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.
| Publishes | Twice weekly | Episodes | 523 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingManagementBusiness | |||
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Latest Episodes
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Even as SharkNinja has grown into a home goods behemoth with a market cap over $17 billion, the fundamental expectations of its customers have remained the same: They want to see the company deliver the same value it has always prov... more
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One of the challenges that brands can often face when implementing a loyalty program is getting key stakeholders on the same page about the value of the initiative. More specifically, a chief financial officer and a chief marketing ... more
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It was in McAllen, a small town just over 300 miles from Austin, where Donna Varner had a revelation about her new employer. Varner had been hired by Schlotzsky's Deli as Chief Brand Officer, and one of her first tasks was to lead t... more
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For most consumers, telecom is largely invisible. It powers everyday moments, streaming, messaging, navigation, but rarely commands attention. When it does, expectations are straightforward: reliable service, fair pricing, and a sea... more
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Apple Podcasts | #88 |  Chile/Business/Management |
Apple Podcasts | #143 |  New Zealand/Business/Management |
Apple Podcasts | #167 |  Israel/Business/Management |
Apple Podcasts | #195 |  South Korea/Business/Management |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
The show centers on loyalty programs, customer experience, and data-driven strategies across a wide range of industries, from hospitality and travel to quick-service restaurants and retail. Episodes frequently explore how brands simplify loyalty, leverage partnerships, and integrate personalization with technology—often discussing first- and zero-party data, AI-enabled marketing, and the shift from transactional rewards to more meaningful, experience-based value. A notable pattern is the emphasis on practical implementations, such as simplified reward structures, end-to-end guest journeys, and omni-channel engagement, with real-world lessons from executives responsible for loyalty programs, partnerships, and customer engagement. The program... more
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How many episodes of this podcast are there?
this podcast launched 6 years ago and published 523 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Jake Finch
2. David Glantz
3. Jürgen Hesse
4. Donna Varner
5. Arnab Goswami
6. Victoria Dravneek
7. Holly Smith
8. Alex Campbell
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.