Rephonic
Artwork for Locally Owned
Goal Setting
Customer Service
Branding
Entrepreneurship
Trust
Small Business Ownership
Likeability
Private Equity
Three Branding Stages
Habits
Team Building
Sugarplum Kids Spa and Salon
Policy For Handling Upset Customers
Weber's Mustard
Small Business
Laundromat Industry
Dothan, Alabama
Home Service Hiring
Rapport
Customer Experience

Welcome to Locally Owned — We are the go-to podcast for small and medium-sized business (SMB) owners who want to master the art of goal setting and turn their visions into reality. Each episode dives into actionable strategies for achieving success, featuring interviews with real SMB owners who are in the trenches, getting it done. What makes us different is that we bring real local business owner... more

PublishesTwice monthlyEpisodes44Founded2 years ago
Number of ListenersCategories
MarketingBusiness

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Artwork for Locally Owned

Latest Episodes

f a buyer wanted your business tomorrow, would they discover that it can’t run without you?

Eliot Vancil learned that lesson the hard way. He built a company with 70 employees that he didn’t even enjoy working in—until fellow business owners challeng... more

YouTube

What if the thing holding your business back isn’t a lack of leads, effort, or money?

What if it’s you?

Tim Jordan bought his first business at just 21 years old and went on to buy, build, scale, and sell multiple companies, including helping grow Pa... more

In this episode of Locally Owned, Dave interviews Luke Desmond, vice president of Weber’s Mustard, a fourth-generation Western New York family business. Luke describes growing up working on the production line as a kid, learning every step of making ... more

The Customer Is NOT Always Right: The Real Origin of the Rule (And What to Use Instead) | Locally Owned

In this mini episode of Locally Owned, the host argues that “the customer is always right” is misunderstood, explains its origins in the late 180... more

YouTube

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Recent Guests

Eliot Vancil
CEO/Founder of Fuel Logic; experienced entrepreneur across multiple industries
Fuel Logic
Episode: Build Your Business Like You Have To Sell It Tomorrow
Tim Jordan
Business entrepreneur who helped build Palmer Flowers into a large floral company
Service Catalyst / Palmer Flowers (various ventures)
Episode: Ep 43 What Got You Here Won’t Get You There: Breaking Through the Million-Dollar Plateau - Tim Jordan
Luke Desmond
Vice President, Weber's Mustard (4th generation)
Weber's Mustard
Episode: Ep 42 "Making Mustard Modern: A Young Leaders Vision For A Century Old Family Business
Jenise Burton
Co-owner of SugarPlum Kids Spa and Salon
SugarPlum Kids Spa and Salon
Episode: Ep 37 The Business They Never Planned to Build
Dell Burton
Co-owner of SugarPlum Kids Spa and Salon
SugarPlum Kids Spa and Salon
Episode: Ep 37 The Business They Never Planned to Build
Conner Klassen
Founder of Home Service Hiring, helping local service businesses recruit broadly
Home Service Hiring
Episode: Ep: 35 - Stop Settling: How Great Companies Find Great People
Dillon Hatfield
Owner of Hatfield Cleaning Solutions
Hatfield Cleaning Solutions
Episode: EP 34 Unlock the Secrets of Door-to-Door Success with Dillon Hatfield
Joe Dan Reed
Entrepreneur; laundromat owner and content creator
Splash Em Out Laundry / Splash Em Out Laundry YouTube channel
Episode: Ep 33 Why Boring Businesses Win! Joe Dan Reed and Scaling the Laundromat Biz
Austin Kirby
Owner of Kirby Dryer Vent Cleaning
Kirby Dryer Vent Cleaning
Episode: Ep 29 From 0 - 35 Clients a Week:How Austin Kirby Built His Dryer Vent Cleaning Business

Host

Dave
Host of Locally Owned

Reviews

5.0 out of 5 stars from 12 ratings
  • Outstanding Management Podcast

    The title "Locally Owned" almost doesn't do this podcast justice. You don't have to be a small business owner to appreciate host Dave's insights on goal-setting, management, and service. He engages with his guests in a comfortable, conversational style and does a great job giving his guests space to tell their story. This is a must-listen for business owners, managers, and anyone looking to further their career success.

    Apple Podcasts
    5
    cdmsocal
    United States2 years ago
  • Excellent

    Thanks for producing a really well done educational and interesting podcast

    Apple Podcasts
    5
    Bakers dad
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great mix of business strategy and personal journey; very useful for listeners considering growth or exit strategies.
Solid insights into hiring, culture, and customer experience from local service businesses.
Hosts invite real SMB stories and keep the conversation focused on actionable steps.
Engaging, practical takeaways for small business owners.

Talking Points

Recent interactions between the hosts and their guests.

Build Your Business Like You Have To Sell It Tomorrow
Q: What was the experience like selling two businesses, and what lessons stood out?
One deal was straightforward with limited diligence, the other involved intense private equity scrutiny; upfront value and clean earn-outs mattered less than ensuring customers and operations could stay stable through the process.
Build Your Business Like You Have To Sell It Tomorrow
Q: How did you approach hiring to ensure cultural fit and long-term growth?
We focus on core values, slow-to-hire, quick-to-fire, and use tools like DISC profiling to align personality with role, while emphasizing teamwork over individual star power.
Build Your Business Like You Have To Sell It Tomorrow
Q: What prompted the shift from being deeply involved in daily operations to building a team that could run without you?
A peer group called out my micromanagement and urged me to grow leaders; EOS and structured accountability then provided the playbook to systematize that transformation.
Ep 43 What Got You Here Won’t Get You There: Breaking Through the Million-Dollar Plateau - Tim Jordan
Q: What role does community play in solving big business problems?
Being around other entrepreneurs provides accountability, diverse perspectives, and a safe space to name and solve problems, which accelerates growth far more than isolated effort.
Ep 43 What Got You Here Won’t Get You There: Breaking Through the Million-Dollar Plateau - Tim Jordan
Q: How did the Valentine's Day crisis influence your approach to systems?
It forced me to create owner-independent processes and structure the business so it could run even when I wasn't there, turning a one-time crisis into a long-term framework.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Locally Owned

What is Locally Owned about and what kind of topics does it cover?

This show centers SMB owners and operators who push practical, outcome-driven strategies for growth, leadership, and improved operations. Episodes frequently explore real-world challenges like staff hiring, systems and processes, customer experience, branding, and scalable marketing for local businesses. Guests come from service industries and family businesses, sharing hands-on lessons, risk-taking, and tactical steps that listeners can apply immediately. A notable strength is the mix of personal journeys with actionable takeaways, often framed around building value, planning for growth, and balancing heritage with modernization. The format tends to emphasize candid storytelling, practical frameworks, and a local-business sensibility that ... more

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Which podcasts are similar to Locally Owned?

These podcasts share a similar audience with Locally Owned:

1. The Tucker Carlson Show

How many episodes of Locally Owned are there?

Locally Owned launched 2 years ago and published 44 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Locally Owned?

Recent guests on Locally Owned include:

1. Eliot Vancil
2. Tim Jordan
3. Luke Desmond
4. Jenise Burton
5. Dell Burton
6. Conner Klassen
7. Dillon Hatfield
8. Joe Dan Reed

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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