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Artwork for Leveraging the Laboratory

Leveraging the Laboratory

Mayo Clinic Laboratories
Customer Service
Mayo Clinic Laboratories
Outreach Program
Surveys
Medical Laboratory Science
Pathology
Laboratory Outreach Programs
Patient Care
Service Recovery
Phlebotomy
FDA
Customer Feedback
Patient Experience
Mayo Clinic
Laboratory Outreach Program
Career Development In Healthcare
Hematology
Outreach Conference
Home Health Care
Logistics

A Mayo Clinic podcast for administrators, outreach managers, and laboratory professionals hosted by Jane Hermansen, outreach manager at Mayo Clinic Laboratories, on how to best leverage and optimize the laboratory for patients, clients, and staff.

PublishesMonthlyEpisodes37Founded2 years ago
Number of ListenersCategories
MedicineBusinessHealth & FitnessManagement

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Artwork for Leveraging the Laboratory

Latest Episodes

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Wendy Daigle and Ellen Dijkman Dulkes, outreach solutions specialists. Together, they share practical strategies th... more

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Todd Juen, outpatient lab supervisor at Mayo Clinic. Together, they explore how to deliver exceptional experiences ... more

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes. Together, they dive into the power of communication in labor... more

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Travis Engelhaupt, digital experience director, and Naomi Lovell, project manager. Together, they discuss webs... more

YouTube

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Karen Kloke, director of scientific and technical publications at Mayo Clinic Laboratori... more

YouTube

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton. They discuss common reasons that out... more

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton. They discuss common challenges outre... more

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton to discuss building an outreach team.... more

Key Facts

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Recent Guests

Ellen Dijkman Dulkes
Outreach solution strategist within Mayo Clinic Laboratories
Mayo Clinic Laboratories
Episode: Elevating Your Customer Service
Brianne Newton
Outreach solution strategist within Mayo Clinic Laboratories
Mayo Clinic Laboratories
Episode: Elevating Your Customer Service
Dr. Vipul Trivedi
Chair of Pathology for the Mayo Clinic Health System
Mayo Clinic Health System
Episode: Pathologists’ Important Roles in Community Medicine
Isak Schmidley
Medical laboratory scientist at Christus Health Hospital, graduate student, youngest person to pass the ASCP Medical Lab Scientist Exam
Christus Health Hospital
Episode: Engaging the Next Generation of Lab Professionals

Host

Jane Hermansen
Host and Outreach Manager at Mayo Clinic Laboratories, specializing in leveraging laboratory services for better patient care.

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Talking Points

Recent interactions between the hosts and their guests.

Engaging the Next Generation of Lab Professionals
Q: What do you think laboratory leaders should know about your generation?
Isak highlights that his peers appreciate leaders who demonstrate independence and initiative, as they inspire and create a better working environment.
Engaging the Next Generation of Lab Professionals
Q: What hooked you to choose a career in medical lab science?
Isak was drawn to the practical application of science learned throughout his education and found the MLS career a perfect fit to apply this knowledge.
Preparing for Changes in Laboratory Regulations
Q: Are there any tips that you have to give folks, just any ideas to get a head start on being compliant with this new FDA ruling on LDTs?
Educate yourself on the requirements and utilize resources available from professional societies and the FDA.
Pathologists’ Important Roles in Community Medicine
Q: What advice do you have to any pathologist who might be listening and trying to figure out how to manage diverse responsibilities?
Leverage the expertise of your team, establish standardized procedures, and actively engage with local healthcare providers.
Pathologists’ Important Roles in Community Medicine
Q: What kind of questions do you receive from local providers on a daily basis?
Pathologists receive inquiries ranging from specimen submission processes to turnaround times and clinical test recommendations.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About Leveraging the Laboratory

What is Leveraging the Laboratory about and what kind of topics does it cover?

Focused on the intersection of laboratory services and healthcare outreach, this series brings valuable discussions surrounding effective strategies for optimizing laboratory functioning to improve patient care. Episodes cover a wide range of topics including customer service, service recovery, and the key roles played by pathologists in enhancing collaborative patient care. Listeners are presented with practical insights and anecdotes from professionals in the field, aiming to elevate standards in laboratory outreach programs and improve the patient experience. The content is particularly relevant for healthcare professionals seeking to refine operational efficiencies within their laboratories.

Where can I find podcast stats for Leveraging the Laboratory?

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How many listeners does Leveraging the Laboratory get?

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Which podcasts are similar to Leveraging the Laboratory?

These podcasts share a similar audience with Leveraging the Laboratory:

1. The Daily

How many episodes of Leveraging the Laboratory are there?

Leveraging the Laboratory launched 2 years ago and published 37 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Leveraging the Laboratory?

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What guests have appeared on Leveraging the Laboratory?

Recent guests on Leveraging the Laboratory include:

1. Ellen Dijkman Dulkes
2. Brianne Newton
3. Dr. Vipul Trivedi
4. Isak Schmidley

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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