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Artwork for Leading into Tomorrow

Leading into Tomorrow

EY
Artificial Intelligence
Public Services
Climate Change
Urban Sustainability
Sustainability
Generative AI
Circular Economy
Innovation
15-Minute City
Recycling
Governance
Healthcare
Government Agencies
World Wildlife Fund
Biodiversity
Brisbane
Social Grants
Higher Education
Banking
Deepseek

Data and technology have the potential to transform the way governments operate and provide services to citizens. But bringing about change on this scale is never easy.On the podcast, senior government and public sector leaders share inspiring stories of how they are paving the way to a better future. The series showcases actionable examples across education, artificial intelligence (AI), grants m... more

PublishesDailyEpisodes50Founded4 years ago
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Artwork for Leading into Tomorrow

Latest Episodes

In the final episode of AI Pioneers, EY Global Government and Infrastructure AI Co-leaders Sheena Thompson and Thomas Erwin share their highlights from across the miniseries.

They identify four recurring themes:

• Successful AI programs begin by un... more

In this episode, EY Global Government and Infrastructure Leaders, Thomas Erwin and Josie Cluer, discuss a key theme in EY data and AI reports: workforce engagement and capability. Josie shares some findings from global EY research:

• Less than half ... more

From 10 use cases to almost 100 at the proof-of-concept stage or in production: the Île-de-France Region has scaled GenAI fast. Now, it’s accelerating its use of agentic AI to improve everything from employee productivity to the citizen experience.

more

When the City of Amarillo, Texas, needed to service a rapidly growing population that couldn’t afford higher taxes, it was the catalyst for exploring how AI and automation could help.

As Chief Information Officer Rich Gagnon tells Sheena Thompson, E... more

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Recent Guests

Josie Cluer
Global Government and Infrastructure Leader for Workforce and Citizens at EY
EY
Episode: AI Pioneers: How upskilling the workforce can boost AI adoption in government
Achille Lerpenière
Chief Information and Technology Officer for the Île-de-France region
Île-de-France region
Episode: AI Pioneers: How empowerment plus common standards enabled Île-de-France to scale AI
Rich Gagnon
Chief Information Officer, City of Amarillo
City of Amarillo, Texas
Episode: AI Pioneers: How trust-first design created a true community tool in Amarillo, Texas
Laura Gilbert
CBE Senior Director of AI at the Tony Blair Institute for Global Change
Tony Blair Institute for Global Change
Episode: AI Pioneers: How the UK government used AI to solve problems and gain trust
Carl Scholtz
Deputy Commissioner, Strategy Enablement and Modernization at the South African Revenue Service (SARS)
South African Revenue Service (SARS)
Episode: AI Pioneers: Modernizing South Africa’s revenue services with customer-centric AI
Shen Hwee Chua
Chief Data Officer at the Energy Market Authority, Singapore
Energy Market Authority (Singapore)
Episode: AI Pioneers: Democratizing access and co-creating solutions to drive AI adoption
Ott Velsberg
Government Chief Data Officer for Estonia
Estonia
Episode: AI Pioneers: Normalizing Estonia's AI use through training, testing and transparency
Jessica Chamba
EY Human Services Global Leader
EY
Episode: Government Risk Radar: Why transparency is the secret to building trust and social cohesion
Safia Rahemtulla
Partner who leads Risk Consulting for Canada's Government and Public Sector Practice
EY
Episode: Government Risk Radar: Why transparency is the secret to building trust and social cohesion

Hosts

Tim Smith
Host of Government Risk Radar and related EY government tech series, leading discussions on risk, governance, and AI in public sector.
Thomas Erwin
EY host for data and AI in government conversations, brings AI and data strategy perspective.

Reviews

4.2 out of 5 stars from 6 ratings
  • An EY podcast? Haha

    I imagine this is just a bunch of people on overblown salaries saying a lot of big impressive sounding words that mean nothing. EY is all smoke and mirrors. Scratch the surface and there is nothing there.

    Apple Podcasts
    1
    RussT87
    Australia2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Occasional feedback notes that industry-aligned discussions may lean toward corporate perspectives rather than grassroots implementation.
Experts emphasize practical frameworks and governance, which is valuable for public-sector listeners.
The show offers actionable government AI governance insights, though some listeners feel it can be heavy on industry perspectives and EY viewpoints.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#6
New Zealand/Business/Management
Apple Podcasts
#18
Israel/Business/Management
Apple Podcasts
#67
New Zealand/Business
Apple Podcasts
#87
Netherlands/Business/Management
Apple Podcasts
#211
Israel/Business
Apple Podcasts
#235
Norway/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

AI Pioneers: How trust-first design created a true community tool in Amarillo, Texas
Q: What ROI or measurable impact have you observed from deploying Emma at scale?
Emma reduced the need for new call-center agents by about 1.8 million dollars annually, now handles around a third of resident requests, and is growing in volume, which validates cost savings and service improvements.
AI Pioneers: How trust-first design created a true community tool in Amarillo, Texas
Q: Could you summarize how you engaged residents in designing Emma to ensure trust and relevance?
We started with a formal ordinance and governance around transparency, then involved community groups through an extensive 11-week design process, including 311 callers and residents in shaping Emma's visuals and behavior, followed by open beta testing with public participation at every release.
AI Pioneers: How upskilling the workforce can boost AI adoption in government
Q: What strategies can improve AI adoption among staff and manage concerns about data, privacy, and job security?
Leaders should acknowledge risks and concerns, balance excitement with caution, and pair a compelling vision with robust change management and training to bring people along rather than rushing ahead unsafely.
AI Pioneers: How upskilling the workforce can boost AI adoption in government
Q: What are effective actions for addressing potential expert skill shortages in the public sector?
The discussion highlighted recruiting both early-career talent and mid-career experts, through graduate programs, apprenticeships, and international fellowships, plus internal upskilling and deliberate workforce planning to deploy scarce skills where they're most needed.
AI Pioneers: How upskilling the workforce can boost AI adoption in government
Q: To deliver AI at scale, can you briefly outline the main challenges that governments face when taking their workforce on the AI journey?
Josie explained that the key challenge is people and culture, not just technology. Governments need to build workforce capability, create appropriate operating models, and foster literacy across skills, mindset, and toolsets to realize AI productivity benefits.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Leading into Tomorrow

What is Leading into Tomorrow about and what kind of topics does it cover?

Leading into Tomorrow focuses on how data and technology can transform government operations and public services. Across episodes, guests—primarily senior public-sector leaders, data officers, and EY experts—discuss AI, data governance, risk management, and digital transformation with an emphasis on tangible outcomes, transparency, and citizen-facing improvements. The show frequently features practical frameworks, governance approaches, and cross-agency collaboration, offering listeners actionable insights for modernizing public sector programs. A notable strength is its ability to connect policy, technology, and implementation through real-world case studies, often anchored by EY's public-sector perspective.

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How many listeners does Leading into Tomorrow get?

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How many subscribers and views does Leading into Tomorrow have?

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Which podcasts are similar to Leading into Tomorrow?

These podcasts share a similar audience with Leading into Tomorrow:

1. EY Sustainability Matters
2. The Fin
3. If You're Listening
4. ABC Business Daily
5. Politics Weekly UK

How many episodes of Leading into Tomorrow are there?

Leading into Tomorrow launched 4 years ago and published 50 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Leading into Tomorrow?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Leading into Tomorrow?

Rephonic pulls ratings and reviews for Leading into Tomorrow from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Leading into Tomorrow?

Recent guests on Leading into Tomorrow include:

1. Josie Cluer
2. Achille Lerpenière
3. Rich Gagnon
4. Laura Gilbert
5. Carl Scholtz
6. Shen Hwee Chua
7. Ott Velsberg
8. Jessica Chamba

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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