Rephonic
Artwork for Knowledgebase Ninjas

Knowledgebase Ninjas

Gowri Ramkumar
Technical Writing
Documentation
User Experience
Content Migration
UX Writing
Technical Documentation
User Manuals
Search Engine Optimization
Document Management Systems
API Documentation
Artificial Intelligence
AI In Technical Writing
Chrome Devtools
User Feedback
Genai
Analytics
Knowledge Management
Proposal Writing
Document360
User Education

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

PublishesWeeklyEpisodes156Founded6 years ago
Number of ListenersCategories
BusinessManagement

Listen to this Podcast

Artwork for Knowledgebase Ninjas

Latest Episodes

In this episode of Knowledge Base Ninjas, Gowri catches up with Strahinja Milosevic, a Senior Technical Writer with Bitvavo, on the evolving role of technical writers in an AI-driven world. Strahinja, a graduate in English and language from the Unive... more

In this episode of Knowledge Base Ninjas podcast, Gowri catches up with Oana Turnea, a Technical Program Manager at Microsoft, to talk about creating and managing documentation systems at scale.

Oana began her career as a helpdesk analyst and gradua... more

YouTube

In this episode of the Knowledge Base Ninjas podcast, we have Rahel Anne Bailie, Senior Content Consultant, from Content Seriously. She talks about how organizations are approaching AI and where many miss the mark strategically. She points out that c... more

YouTube

In this episode of the Knowledge Base Ninjas podcast, Sakshi Shah, Technical Writer at Tesla explores how documentation is evolving in the age of AI, where content must serve both human readers and AI systems. The discussion highlights why structure,... more

YouTube

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

Recent Guests

Oana Turnea
Technical Program Manager at Microsoft
Microsoft
Episode: Keeping Documentation Simple is Hardest but the Best Strategy: Oana Turnea
Sakshi Shah
Technical writer at Tesla
Tesla
Episode: Writing Documentation for Humans and AI: Insights from Sakshi Shah, Tesla
Lynne Thompson
Technical Writing Consultant with vast experience in the field
Spence Consulting
Episode: Being user-obsessed is key to effective documentation: Lynne Thompson, Technical Writer, Spence Consulting
Alina Desiatnikova
Technical Writer at Bolt
Bolt
Episode: Why Domain Knowledge Matters in Tech Writing – A chat with Alina Desiatnikova, Bolt
Caley Burton
Senior Technical Writing Manager at Cloudflare
Cloudflare
Episode: How Content Operations Drive Consistency with Caley Burton, Cloudflare
Richard Rabil
Principal Technical Writer at Oracle
Oracle
Episode: Why Aesthetics Matter in Technical Docs with Richard Rabil, Oracle
Erin Rovelstad
Senior Technical Writer at Google
Google
Episode: Optimizing Documentation for Developers: A Conversation with Erin Rovelstad, Google
Daria Tombolelli
Team Lead Documentation at KNIME
KNIME
Episode: Making Tech Docs Simpler for Non-Technical Users – A Talk with Daria Tombolelli, KNIME
Kirsti Wall
Technical Documentation Manager in the casino gaming industry
Everi
Episode: Customer-First Documentation in the Age of AI with Kirsti Wall, Everi

Host

Gowri Ramkumar
Host and interviewer focused on the field of SaaS documentation, aiming to extract insights from industry experts and share knowledge on effective technical writing practices.

Reviews

4.9 out of 5 stars from 24 ratings
  • Validating & Informative

    Those of us in the support industry can sometimes feel overlooked or less valuable than our colleagues- even though we work just as hard and do just as much.

    This podcast recognizes our impact and cuts to the chase: support is vital to business of all kinds! 5 stars and a big thank you to Gowri for this amazing content. Please keep it coming!

    Apple Podcasts
    5
    fharen95
    United States4 years ago
  • Great selection of speakers!

    This is a great podcast, bringing an excellent selection of speakers! Giving insights on technical writing, managing knowledge bases and documentation, as well as optimising processes.

    Apple Podcasts
    5
    JackiHann
    Australia5 years ago
  • A Podcast series that offers valuable information

    Knowledgebase Ninjas is off to a great start. Interesting guests and fresh information about a market that is in someways very mature and in others hungry for innovation.

    Apple Podcasts
    5
    Videate
    United States5 years ago
  • Perfect for my technical writing career :)

    Podchaser
    5
    SaaSMarketer
    6 years ago
  • Great value added

    I can see a great opportunity to disseminate knowledge and expertise through these guest-experts. Pin-point questions by the interviewer Gowri to elicit value in each response from the guest speakers. Kudos.

    Apple Podcasts
    5
    kaleee
    United Kingdom6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Feedback highlights the quality of the guests featured, who provide valuable insights based on their real-world experience.
Many reviews praise the host for extracting meaningful advice from experts, enhancing the practical value of the content.
Listeners appreciate the insightful discussions that bring much-needed attention to the importance of technical documentation in the SaaS industry.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Keeping Documentation Simple is Hardest but the Best Strategy: Oana Turnea
Q: How can teams access the current state of the documentation?
Teams can use internal tools created by engineers to access content, with a focus on both public and internal documentation.
Keeping Documentation Simple is Hardest but the Best Strategy: Oana Turnea
Q: What mistakes do you think teams often make when building documentation systems?
Teams often create documentation based on their needs rather than adapting to their audience's needs.
How Content Structure Directly Impacts AI Accuracy with Rahel Bailie, Content Seriously
Q: Where do you see the fastest ROI when teams are optimizing content for AI?
ROI measurements will vary; companies need to assess what is important to their strategic objectives, such as findability or reducing support calls.
How Content Structure Directly Impacts AI Accuracy with Rahel Bailie, Content Seriously
Q: As AI systems evolve, how do you expect content preparation standards to shift?
Professionals need to understand how LLMs work to leverage them effectively for specific goals.
How Content Structure Directly Impacts AI Accuracy with Rahel Bailie, Content Seriously
Q: When companies talk about preparing content for AI, what do you see them misunderstanding the most at the strategic level?
There's insufficient strategic consideration; often, there's panic about adopting AI without understanding its purpose.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Knowledgebase Ninjas

What is Knowledgebase Ninjas about and what kind of topics does it cover?

Focused on the field of SaaS documentation, this podcast features interviews with leading professionals who shine a light on the evolving practices and challenges in technical writing. Each episode typically highlights themes around user experience, artificial intelligence's impact on documentation, and effective strategies for creating clear, accessible documentation tailored to diverse audiences. Notably, the podcast also discusses emerging trends and innovations in the industry, making it a valuable resource for those interested in enhancing their documentation skills and knowledge.

Where can I find podcast stats for Knowledgebase Ninjas?

Rephonic provides a wide range of podcast stats for Knowledgebase Ninjas. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Knowledgebase Ninjas and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Knowledgebase Ninjas get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Knowledgebase Ninjas, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Knowledgebase Ninjas?

Rephonic provides comprehensive predictive audience data for Knowledgebase Ninjas, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Knowledgebase Ninjas have?

To see how many followers or subscribers Knowledgebase Ninjas has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Knowledgebase Ninjas?

These podcasts share a similar audience with Knowledgebase Ninjas:

1. Huberman Lab
2. The Joe Rogan Experience

How many episodes of Knowledgebase Ninjas are there?

Knowledgebase Ninjas launched 6 years ago and published 156 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Knowledgebase Ninjas?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Knowledgebase Ninjas?

Rephonic pulls ratings and reviews for Knowledgebase Ninjas from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Knowledgebase Ninjas?

Rephonic provides full transcripts for episodes of Knowledgebase Ninjas. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Knowledgebase Ninjas?

Recent guests on Knowledgebase Ninjas include:

1. Oana Turnea
2. Sakshi Shah
3. Lynne Thompson
4. Alina Desiatnikova
5. Caley Burton
6. Richard Rabil
7. Erin Rovelstad
8. Daria Tombolelli

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days