
Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
| Publishes | Weekly | Episodes | 150 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||

In this episode of the Knowledge Base Ninjas podcast, Netra Pawar, Lead Documentation Engineer, shares how AI is transforming content creation and evaluation in technical writing. She explains the concept of an evaluation-first content lifecycle, whe... more
In this episode of the Knowledge Base Ninjas podcast, Jenna Ingersoll, Knowledge Program Manager at Aristocrat, shares her insights on how the role of a technical writer is evolving into that of a knowledge manager. She talks about going beyond just ... more
In this episode of the Knowledge Base Ninjas podcast, Jason Christie, Technical Writer Senior Lead at Shopify talks about how AI is transforming the day-to-day work of technical writers. He shares examples of using AI to enforce writing standards and... more
Calling all Global Writers, your moment in the spotlight is here.
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Those of us in the support industry can sometimes feel overlooked or less valuable than our colleagues- even though we work just as hard and do just as much.
This podcast recognizes our impact and cuts to the chase: support is vital to business of all kinds! 5 stars and a big thank you to Gowri for this amazing content. Please keep it coming!
This is a great podcast, bringing an excellent selection of speakers! Giving insights on technical writing, managing knowledge bases and documentation, as well as optimising processes.
Knowledgebase Ninjas is off to a great start. Interesting guests and fresh information about a market that is in someways very mature and in others hungry for innovation.
Perfect for my technical writing career :)
I can see a great opportunity to disseminate knowledge and expertise through these guest-experts. Pin-point questions by the interviewer Gowri to elicit value in each response from the guest speakers. Kudos.
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Apple Podcasts | #247 |
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The content focuses on various aspects of technical writing, documentation processes, and the evolving landscape influenced by AI technologies. Topics such as customer experience, the importance of content operations, aesthetics in documentation, and strategies for effective technical writing are frequently discussed. Each episode features guest experts from the tech industry, providing insights into best practices and innovative approaches in documentation that enhance user engagement and comprehension. This podcast serves as a valuable resource for professionals in the SaaS, technology, and business sectors, especially those focused on improving documentation quality and effectiveness through community knowledge and expert advice.
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Knowledgebase Ninjas launched 6 years ago and published 150 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Knowledgebase Ninjas include:
1. Caley Burton
2. Richard Rabil
3. Erin Rovelstad
4. Daria Tombolelli
5. Kirsti Wall
6. Christie Gera
7. Paul Taylor
8. Josh Bean
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