
Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
| Publishes | Weekly | Episodes | 156 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||

In this episode of Knowledge Base Ninjas, Gowri catches up with Strahinja Milosevic, a Senior Technical Writer with Bitvavo, on the evolving role of technical writers in an AI-driven world. Strahinja, a graduate in English and language from the Unive... more
In this episode of Knowledge Base Ninjas podcast, Gowri catches up with Oana Turnea, a Technical Program Manager at Microsoft, to talk about creating and managing documentation systems at scale.
Oana began her career as a helpdesk analyst and gradua... more
In this episode of the Knowledge Base Ninjas podcast, we have Rahel Anne Bailie, Senior Content Consultant, from Content Seriously. She talks about how organizations are approaching AI and where many miss the mark strategically. She points out that c... more
In this episode of the Knowledge Base Ninjas podcast, Sakshi Shah, Technical Writer at Tesla explores how documentation is evolving in the age of AI, where content must serve both human readers and AI systems. The discussion highlights why structure,... more
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Those of us in the support industry can sometimes feel overlooked or less valuable than our colleagues- even though we work just as hard and do just as much.
This podcast recognizes our impact and cuts to the chase: support is vital to business of all kinds! 5 stars and a big thank you to Gowri for this amazing content. Please keep it coming!
This is a great podcast, bringing an excellent selection of speakers! Giving insights on technical writing, managing knowledge bases and documentation, as well as optimising processes.
Knowledgebase Ninjas is off to a great start. Interesting guests and fresh information about a market that is in someways very mature and in others hungry for innovation.
Perfect for my technical writing career :)
I can see a great opportunity to disseminate knowledge and expertise through these guest-experts. Pin-point questions by the interviewer Gowri to elicit value in each response from the guest speakers. Kudos.
Key themes from listener reviews, highlighting what works and what could be improved about the show.
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Apple Podcasts | #96 |
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Focused on the field of SaaS documentation, this podcast features interviews with leading professionals who shine a light on the evolving practices and challenges in technical writing. Each episode typically highlights themes around user experience, artificial intelligence's impact on documentation, and effective strategies for creating clear, accessible documentation tailored to diverse audiences. Notably, the podcast also discusses emerging trends and innovations in the industry, making it a valuable resource for those interested in enhancing their documentation skills and knowledge.
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Knowledgebase Ninjas launched 6 years ago and published 156 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Knowledgebase Ninjas include:
1. Oana Turnea
2. Sakshi Shah
3. Lynne Thompson
4. Alina Desiatnikova
5. Caley Burton
6. Richard Rabil
7. Erin Rovelstad
8. Daria Tombolelli
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