It’s Not You—It’s Your Hospitality
Preston LeeIt’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from th... more
| Publishes | Weekly | Episodes | 5 | Founded | a month ago |
|---|---|---|---|---|---|
| Category | Business | ||||
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Latest Episodes
Everyone says “hospitality is dying,” but that’s dead wrong. The problem isn’t hospitality, it’s the way we train it.
After working with 300+ restaurants worldwide and talking to over 1,000 owners, I’ve seen the same issues everywhere:
• Staff who ... more
I recently visited one of the most talked-about restaurants in Minneapolis and on paper, it had everything going for it. A James Beard nominated chef, national press, and a husband-and-wife ownership team where one runs the kitchen and the other is a... more
86% of restaurant managers say dealing with employees is the hardest part of their job, but what if that’s actually your biggest opportunity?
That's why I break down the real playbook for transforming your restaurant staff from “it’s just a job” th... more
Hospitality is in crisis. From restaurants to banks to everyday service businesses, genuine care and connection have become rare. Guests expect frustration instead of hospitality, and that’s a massive problem for any business trying to stand out.
In... more
Welcome to the very first episode of It’s Not You, It’s Your Hospitality!
In this first episode, I give a little background on myself and share my journey from bussing tables with zero experience to becoming an entitled server, only to hit rock bot... more
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It’s Not You—It’s Your Hospitality launched a month ago and published 5 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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