
Every message a business sends is an attempt to get the recipient to either feel something, know something, do something or say something. At its core messaging is all about increasing engagement, and Intercom on Customer Engagement is a buzzword-free guide to creating and sending the right message, to the right people, at the right time.
| Publishes | Daily | Episodes | 8 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Categories | TechnologyBusiness | ||||

As your business grows, you need to start thinking about creating, and automating, your customer engagement strategy. Unfortunately, sending messages individually just doesn’t scale as your customer base grows. The low-hanging fruit is to create a si... more
It’s often said that timing is everything in life, and customer engagement is no different. Here's what our data tells us about the right time to send each type of message to a customer.
See Privacy Policy at art19.com/privacy and California... more
There are dozens of modern messaging tools at your fingertips, and the number of ways you can send those messages is even greater. From email to in-app messages, there are pros and cons to every medium. Let’s dive into where and when you should consi... more
From welcome messages to promotions and upsells, there are seven types of messages that will make up the core of your engagement with customers. We’ve used these messages to help grow and scale Intercom – and we hope they will help you do the same fo... more
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Apple Podcasts | #228 |
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These podcasts share a similar audience with Intercom on Customer Engagement:
1. The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
2. The Product Podcast
3. Product Talk
Intercom on Customer Engagement launched 8 years ago and published 8 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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