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Insurance Industry
Risk Management
Artificial Intelligence
CPCU Society
Insurance
Data Analytics
Climate Change
Workers' Compensation
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Insurance Education
Social Inflation
Healthcare Insurance
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Technology In Insurance
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IN the Know is your podcast connection to the top innovators, strategists, storytellers, thought leaders, movers, shakers, and go-getters in the risk management and insurance community. Along with host Chris Hampshire —an insurance industry veteran, CPCU designation holder, and a CPCU Society volunteer leader— you'll get an INside, UNSCRIPTED look at how they got here, where they're going, and how... more

PublishesTwice monthlyEpisodes100Founded6 years ago
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Latest Episodes

Jayson Taylor is the Head of Casualty at MSIG USA. He previously served as Head of Excess Casualty for Argo Group and has held actuarial roles responsible for workers' compensation, warranty, property, and liability lines with QBE North America, Well... more

J. Patrick Gallagher, Jr., is the Chairman of the Board and Chief Executive Officer at Gallagher. He began his career as an intern in 1972, worked his way to Chief Executive Officer, and, in 2006, was appointed Chairman of the Board. In 2003, Mr. Gal... more

Lindsy Graichen Hudnall, CPCU, AIDA, AU-M, AINS, LSSBB, is a process improvement expert currently serving as VP Strategic Operating Model & Execution Lead at Chubb. With a background in mathematics, analytics, and underwriting, she leads change manag... more

Fuller Consulting Principal Bryan Fuller is a reinsurance and insurance regulatory consultant with more than 30 years of specialized experience for U.S. insurance regulators and international financial institutions. He holds a BS in International Eco... more

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Recent Guests

Jayson Taylor
Head of Casualty at MSIG USA
MSIG USA
Episode: How AI Is Changing the Casualty Insurance Game with Jayson Taylor
Patrick Gallagher
Chairman and CEO of the Board at Arthur J. Gallagher & Co
Arthur J. Gallagher & Co
Episode: Insurance Leadership and the Power of Culture with Pat Gallagher
Bryan Fuller
Principal at Fuller Consulting
Fuller Consulting
Episode: Navigating Reinsurance Markets Around the World with Bryan Fuller
Glenn Leung
Vice President of the Surplus Line Association of California
Surplus Line Association of California
Episode: Surplus Lines Decoded with Glenn Leung
Matt Rigsby
Principal Researcher for Enterprise Research at The Institutes
The Institutes
Episode: The Data Behind Insurance's Retirement Wave with Matt Rigsby
Lindsey Archila
Director of Premium Audit at Memic
Memic
Episode: The Evolution of Premium Audit with Lindsey Archila
Joe Valerio
Chief Operating Officer for the Baldwin Group's Insurance Advisory Solutions
Baldwin Group
Episode: From NFL Lineman to Insurance COO with Joe Valerio
Betsey Brewer
Retired Principal of Middle Markets at Epic Insurance Brokers & Consultants; former Global President of the CPCU Society
Epic Insurance Brokers & Consultants; CPCU Society
Episode: 50 Years in Insurance with Betsey Brewer
Paul Dumitru
Insurance specialist for the Financial Supervisory Authority of Romania; President of the CPCU Society Romanian Chapter; 2025 CPCU Society International Ambassador
Financial Supervisory Authority of Romania; CPCU Society Romanian Chapter
Episode: Developing an Emerging Insurance Market with Paul Dumitru

Host

Chris Hampshire
Host of IN-the-Know; CPCU Society member and volunteer leader driving industry insights and professional development.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#118
South Korea/Business/Careers
Apple Podcasts
#237
India/Business/Careers

Talking Points

Recent interactions between the hosts and their guests.

Navigating Reinsurance Markets Around the World with Bryan Fuller
Q: Where do you see the reinsurance market headed in five years?
He predicts continued product innovation and capital movement offshore, growth in advanced risk transfer instruments, greater use of AI and modeling, and ongoing regulatory balancing to manage new financial engineering products.
Navigating Reinsurance Markets Around the World with Bryan Fuller
Q: What factors influenced your decision to start your own consulting practice?
Bryan explains that leaving the NAIC for regulatory consulting was complemented by a developed network and ongoing work, and that the move to Fuller Consulting was driven by the desire to handle both industry and regulatory projects while leveraging trusted experts.
Surplus Lines Decoded with Glenn Leung
Q: What would you tell someone who wants to get into this sector?
He highlights an internship program, the appealing lifestyle and travel of surplus line brokers, and the broad career paths in insurance—from underwriting and finance to broker roles—depending on whether someone is more people-oriented or analytically inclined.
Surplus Lines Decoded with Glenn Leung
Q: So do you mind sharing how you got to where you are today?
Glenn describes studying economics and American studies, discovering a fit with consumer protection, and joining the Surplus Line Association of California to evaluate insurers and protect consumers, which set the foundation for his career in surplus lines.
Unpacking 200 Years of Insurance History with Marc Adee
Q: How did Crum & Forster lose its way and come back?
The discussion highlights a pattern seen in many carriers: initial conservatism followed by periods of adaptation as new risks and products emerged, with a major turning point during the Fairfax era when the business pursued a longer-term, culture-driven approach that emphasized patient capital and strategic investments.

Audience Metrics

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Frequently Asked Questions About IN-the-Know

What is IN-the-Know about and what kind of topics does it cover?

A business-focused interview series that centers on risk management, insurance industry innovation, leadership, and professional development. Episodes commonly feature senior practitioners, regulators, and industry experts discussing topics like reinsurance markets, surplus lines, premium auditing, data analytics, and the evolving workforce in insurance. Guests bring deep domain knowledge, from technical underwriting and regulatory frameworks to organizational leadership and transformation, often tying insights to career paths, CPCU Society involvement, and practical strategies for navigating a changing risk landscape. The show frequently highlights how technology, AI, and data reshape operations, governance, and strategy, while also explor... more

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These podcasts share a similar audience with IN-the-Know:

1. EntreLeadership
2. Freakonomics Radio
3. Hard Fork
4. The Daily
5. Planet Money

How many episodes of IN-the-Know are there?

IN-the-Know launched 6 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on IN-the-Know?

Recent guests on IN-the-Know include:

1. Jayson Taylor
2. Patrick Gallagher
3. Bryan Fuller
4. Glenn Leung
5. Matt Rigsby
6. Lindsey Archila
7. Joe Valerio
8. Betsey Brewer

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