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Artwork for Hospitality Next

Hospitality Next

Sal Capizzi
Hospitality Technology
Guest Experience
Hotel Technology
SEO
Content Marketing
Hospitality Industry
Spa Operations
Technology
Wellness
Cloudbeds
Guest Experience Technology
Artificial Intelligence
Data Integration
PMS (property Management System)
Human Storytelling
Sales
Digital Transformation
Hotel Management
Human Experience In Hospitality
AI In Hospitality

Hospitality Next is where the future of hospitality takes shape. Hosted by Sal Capizzi, SVP of Growth & Marketing at Trybe, the show brings together the innovators, operators, and disruptors redefining hotels, spas, and guest experience. From wellness to technology, revenue to retention, each episode explores what’s next in hospitality and how leaders are building smarter, more connected brands fo... more

PublishesDailyEpisodes4Foundeda month ago
Number of ListenersCategories
Places & TravelTechnologySociety & Culture

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Artwork for Hospitality Next

Latest Episodes

In this episode of Hospitality Next, Sal sits down with Jordan Hollander, Co-Founder and CEO of Hotel Tech Report, to break down where hotel technology is headed next. From AI adoption and the future of the hotel tech stack to what’s overhyped, what’... more

In this episode of Hospitality Next, Sal sits down with Josh Graham from Cloudbeds for a deep dive into where hospitality technology is heading next. From cross-platform integration and API ecosystems to seamless data flow between PMS, CRS, RMS, and ... more

Sit down with spa and wellness industry veteran Kent Richards, founder of World Wellness Global, to explore where wellness hospitality is heading next. From operational excellence and guest experience to personalization, leadership, and the role of t... more

Join tech marketing leader Jacki Brown to unpack what it really takes to stand out in a crowded market. From positioning and storytelling to the rise of AI, buyer behavior, and the future of hotel tech go-to-market strategy, Jacki shares practical in... more

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Recent Guests

Jordan Hollander
Co-founder of Hotel Tech Report, which serves as a resource for hotel professionals to discover technology for their businesses.
Hotel Tech Report
Episode: Hospitality Next: Jordan Hollander - What's Next?
Josh Graham
Head of Market Development at Cloudbeds
Cloudbeds
Episode: Hospitality Next: Josh Graham - Why Hotel Tech Still Doesn’t Talk
Jacki Brown
Founder and CEO of Jacki Brown Marketing, with two decades of experience in marketing for hospitality tech brands.
Jacki Brown Marketing
Episode: Hospitality Next - Jacki Brown: Marketing for Tech

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Talking Points

Recent interactions between the hosts and their guests.

Hospitality Next - Kent Richards: Personalizing Spa Operations
Q: What's one operational innovation in spa or wellness tech that you think is poised to move from early adoption to mainstream by 2027?
Kent emphasizes the importance of wellness screenings to identify guests' needs effectively, noting that such technology is set to become commonplace.
Hospitality Next - Kent Richards: Personalizing Spa Operations
Q: As we look towards the future, how do you see wellness and guest experience evolving as technology becomes more embedded in operations and personalization?
Kent explains that technology is crucial for enhancing guest experiences and making wellness more accessible, enabling a deeper understanding of guest needs.
Hospitality Next: Jordan Hollander - What's Next?
Q: What's one hotel technology trend that you think is overhyped, and one you think will truly transform by 2027?
The obsession with direct booking can be seen as overhyped, while AI advancements in back office functions are expected to transform operations significantly by 2027.
Hospitality Next: Jordan Hollander - What's Next?
Q: What are the highest impact AI applications you're seeing hoteliers embrace today?
Hoteliers are embracing AI for revenue generation, especially in reservations handling and conversational booking flows.
Hospitality Next: Josh Graham - Why Hotel Tech Still Doesn’t Talk
Q: What does great hospitality tech partnership look like in 2026?
Great partnerships involve shared accountability for the guest's journey and seamless integration without friction.

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Frequently Asked Questions About Hospitality Next

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How many episodes of Hospitality Next are there?

Hospitality Next launched a month ago and published 4 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Hospitality Next?

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What guests have appeared on Hospitality Next?

Recent guests on Hospitality Next include:

1. Jordan Hollander
2. Josh Graham
3. Jacki Brown

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