Gainsight GameChanger Podcast
Gainsight / StudioPod MediaIn Gainsight’s GameChanger Podcast, host Adam Joseph interviews a slew of interesting guests from all over the globe, covering topics like product-led Customer Success, how to master presentations, returning to a Customer Success role following maternity/paternity leave, creating the complete Product or Customer Success team, and more. This podcast recognizes and celebrates people who change the g... more
| Publishes | Weekly | Episodes | 36 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Categories | BusinessCareersTechnology | ||||
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Latest Episodes
In this season finale, our special guest is John O’Melia, CCO at Contentsquare, one of the world's leading and fastest-growing SAS digital experience analytics platforms. John describes how Customer Success works in a company destined to scale expone... more
Adopting a Customer Success methodology that’s able to scale efficiently requires a deep understanding of workflows, people, and tools capable of ensuring an empathetic experience for clients and customers. Today we have a conversation with Tom Vane,... more
Have you tried creating your personal brand? In this episode we talk to Dana Soza, Founder and CEO at Dana Soza Customer Solutions and 2021 Top 100 Customer Success Strategist, delving into some smart alternatives to optimize the search process for a... more
Whether it’s a startup or a long-established enterprise, for every company culture is important because it binds the whole organization together and serves as the fuel for an active, healthy, and successful work team. In this episode, our guest Eduar... more
Whether it is the growth in the number of people now working in CS departments or the 20,000 attendees to the most recent Pulse Everywhere event, Customer Success is only getting bigger and better. What does Customer Success look like and feel like i... more
How and when is it the right time to engage with our customers? Rule #1: Customer engagement should never have a cookie-cutter approach. In today’s episode, our host is joined by Flexential’s Senior Manager of Customer Success Operations and Senior D... more
During the last 18 months organizations have started to focus on introducing digital customer success strategies not only for their higher-paying customers but for the long tail of smaller buyers. One of the organizations that has done a great job in... more
Software AG, one of the biggest software businesses in Europe, recently faced a huge transformation that shook up its 10,000 enterprise customers in over 70 countries and almost 5,000 employees. To talk about the massive Helix Project we talked to An... more
Insights
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Reviews
- Good practical advice
Solid info for the CS profession
Apple Podcasts5wofneoabfm
Canada3 years ago - Valuable Client Success Insights
This podcast is truly a game changer. I work in Client Success at a Gainsight client organization and I often find myself nodding to the guest or pausing to take notes. I listen to a LOT of podcasts, and very few have as many immediately useful tips that I make note note of to share with my team. Many thanks to Gainsight and the host Adam Joseph.
Apple Podcasts5kara56789
United States4 years ago
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Audience
Listeners, engagement and demographics and more for this podcast.
| Gender Skew | Engagement Score | Primary Location | |||
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