Rephonic
Artwork for UNSCRIPTED
Digital Transformation
Sustainability
Diversity
Leadership
Customer Experience
Talent Management
Service Management
Service Transformation
Servitization
Cybersecurity
Service Optimization
Work-Life Balance
Advanced Services Group
Mental Strength
Talent Acquisition
France
Electrification
Schneider Electric
Energy Management
Nashville, Tennessee

The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted ... more

PublishesWeeklyEpisodes339Founded7 years ago
Number of ListenersCategories
BusinessManagement

Listen to this Podcast

Artwork for UNSCRIPTED

Latest Episodes

In this candid episode of UNSCRIPTED, host Sarah Nicastro and Gyner Ozgul, CEO of Fortis Fire and Safety, dive deep into the personal side of service leadership, exploring five untold truths that shape modern leadership. From the critical importance ... more

YouTube

Host of UNSCRIPTED Sarah Nicastro takes us behind the scenes of the Future of Field Service 2025 Stand Out 50 leadership awards two of this year’s judges: Ged Cranny, who retired earlier this year from his role as Senior Consultant with Konica Minolt... more

YouTube

In this special episode of UNSCRIPTED, Sarah explores high-performance leadership with Jake, co-host of the acclaimed High Performance podcast and founder of The Whisper Group. From Dame Stephanie Shirley's groundbreaking legacy to insights on authen... more

YouTube

In this episode of UNSCRIPTED, host Sarah Nicastrosits down with Carrie Toth, VP of Customer Experience at Generac Power Systems, to explore five essential best practices for securing service investments. From assessing organizational dynamics and bu... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

Prof G Markets
Prof G MarketsVox Media Podcast Network
Morning Brew Daily
Morning Brew DailyMorning Brew
The Journal.
The Journal.The Wall Street Journal & Spotify Studios
Pivot
PivotNew York Magazine

Recent Guests

Laurie Battaglia
CEO of Aligned at Work
Aligned at Work
Episode: Lead Yourself First: Exploring the Link Between Self-Care and Service Excellence
Faisal Hoque
A serial entrepreneur, business strategist, technology innovator, and best-selling author.
Author of 'Transcend'
Episode: Using AI to Unlock Potential While Protecting the Human Experience
Berend Booms
Head of EAM Insights at IFS Ultimo
IFS Ultimo
Episode: How Trends in Enterprise Asset Management Intersect with Service
Amer Iqbal
Founder and CEO of 5Ways to Innovate, and author of the book '5 Ways to Innovate'
5Ways to Innovate
Episode: Bridging the Innovation Gap: From Ambition to Execution in Modern Business
Ged Cranny
Senior consultant for Konica Minolta's International Service Business and a former field service engineer.
Konica Minolta
Episode: From Free Cars to Field Service: How Accidental Careers Build Industry Leaders
Jason Anthoine
An expert in internal communications and employee engagement with over 35 years of experience.
Episode: Communication Matters: Skills to Create Highly Engaged Service Teams
Rob Kalwarowski
An executive coach, author, and TEDx speaker on leadership topics.
Episode: Breaking the Cycle of Toxic Leadership
Arnaud Billard
Senior Director for Applications and Service for Europe at Cepheid
Cepheid
Episode: Balancing the Opportunity and Risk of Automating Service
Maureen Azzato
Portfolio Director for Manufacturing and Field Service Events at Worldwide Business Research
Worldwide Business Research
Episode: WBR Weighs In on The State of AI in Field Service

Host

Sarah Nicastro
Host of the Unscripted Podcast with over 15 years of experience covering business transformation, technology, and leadership trends.

Reviews

4.9 out of 5 stars from 51 ratings
  • If you want to learn about service great podcast

    Sarah does great job capturing essential topics to run a service business

    Apple Podcasts
    5
    Service Rules
    United States2 years ago
  • Love it!!

    Can’t wait to listen to future episodes :)

    Apple Podcasts
    5
    WHerron97
    United Kingdom2 years ago
  • Great podcast

    Sarah asks insightful questions that necessitate thoughtful answers. I should know; I was a guest!

    Apple Podcasts
    5
    Neil I Thompson
    United States3 years ago
  • Solid and compelling content

    Worthwhile and relevant content from industry insiders and leaders.

    Apple Podcasts
    5
    Pooiuythhhhh
    United States4 years ago
  • Great discussion on service !

    Even being part of the service industry for 20 years; I learn something new every time.

    Apple Podcasts
    5
    Commited2Customers
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The podcast is recognized for its ability to address current challenges in service leadership effectively.
Many find the content relevant and beneficial for their professional growth.
Reviewers frequently commend the host for her insightful questioning and content curation.
Listeners appreciate the insightful and engaging discussions with industry leaders.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Innovating Advanced Services & Delivering on Servitization
Q: Which phase of servitization implementation do you think is the hardest for companies?
The expand phase is often the hardest because it requires significant financial commitment and resource allocation, leading to potential internal conflicts and resistance to change.
Innovating Advanced Services & Delivering on Servitization
Q: What enabler is most often a barrier for companies?
The capacity for innovation tends to be a significant barrier, as it requires a mindset shift from product selling to service-focused relationships and necessitates investment in new technologies and skills.
Innovating Advanced Services & Delivering on Servitization
Q: What aspect around the terminology of servitization do you feel gets misconstrued or confuses people most often?
Executives often struggle to articulate their product service offerings, leading to a disconnect between their descriptions and customer understanding. They focus too much on technical details rather than the value proposition for customers.
Building Mental Strength as a Leader
Q: What advice do you have for working on mental strength amidst stress and competing priorities?
Use tools like the redirect rhythm to manage negative emotions and maintain a positive outlook.
Building Mental Strength as a Leader
Q: How can leaders eliminate negative self-talk and seek approval?
By monitoring relationships with doubt and practicing self-compassion to build confidence.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About UNSCRIPTED

What is UNSCRIPTED about and what kind of topics does it cover?

A series that offers a candid exploration of the evolving landscape of business leadership, focusing on the innovation and challenges faced by industry leaders. Episodes cover a broad array of topics, including self-care for leaders, the impact of artificial intelligence on business, the significance of employee engagement, and strategies for maintaining work-life balance. The series is distinguished by its emphasis on real-world experiences and actionable insights, presented through engaging discussions with a diverse range of guests, from CEOs to experts in various fields. This format appeals to listeners seeking both inspiration and practical advice for navigating the complexities of modern business.

Where can I find podcast stats for UNSCRIPTED?

Rephonic provides a wide range of podcast stats for UNSCRIPTED. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to UNSCRIPTED and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does UNSCRIPTED get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for UNSCRIPTED, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for UNSCRIPTED?

Rephonic provides comprehensive predictive audience data for UNSCRIPTED, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does UNSCRIPTED have?

To see how many followers or subscribers UNSCRIPTED has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to UNSCRIPTED?

These podcasts share a similar audience with UNSCRIPTED:

1. Prof G Markets
2. Morning Brew Daily
3. The Journal.
4. Pivot
5. Up First from NPR

How many episodes of UNSCRIPTED are there?

UNSCRIPTED launched 7 years ago and published 339 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact UNSCRIPTED?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for UNSCRIPTED?

Rephonic pulls ratings and reviews for UNSCRIPTED from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for UNSCRIPTED?

Rephonic provides full transcripts for episodes of UNSCRIPTED. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on UNSCRIPTED?

Recent guests on UNSCRIPTED include:

1. Laurie Battaglia
2. Faisal Hoque
3. Berend Booms
4. Amer Iqbal
5. Ged Cranny
6. Jason Anthoine
7. Rob Kalwarowski
8. Arnaud Billard

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days