Five Star Phone Strategies
Dave TesterBook Appointments, Increase Sales, Win Back Upset Customers, and Get Great Reviews
| Publishes | Twice monthly | Episodes | 8 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Categories | ManagementBusinessMarketing | ||||
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Latest Episodes
I kick off the show with a call with Angry Jim. He's tired of being called, but I love him. Can't we all just get along? What do you do when dealing with the Google Robo Killer? I'm also going to play my secret Robo Killer call. The Robo Killer is so... more
An easy way to increase sales is to get the right phone strategies down. That's what we do, and I'm going to show you some techniques where you can do the same. When you get a customer call and ask how they heard about you, many will answer Google. S... more
Remember the old show Robocop? There's phone software called Robokiller that I've been running into lately. Google assistant also makes an attempt to screen phone calls. I'm going to share my Robocop method or how to get around Robokiller, Google Ass... more
Have you ever wondered if someone's polite response was really code for just go away? That's what I'm talking about today in secrets for working the telephone. Is the prospect playing me or putting me off? I don't mind postponing the sale for the fut... more
Tone and tempo make all the difference when making calls. In fact, 93% of communication on the telephone is all about tone and tempo. In-person communication is done with body language, but those all-important phone conversations are based on tone an... more
I kick this show off with a recording of one of my biggest phone fears. What if somebody's mad at me? This one is hard to get over. No one wants the person on the other end of the line to sound angry. I go over methods to make calls the right way and... more
Listen closely when you are on calls. Background noises, sound effects, and names can all be clues used to understand your potential customer better and build rapport. I have my coaching students go through a training where they listen to sound effec... more
Over 85% of prospects will go to your website before they call you or decide to move forward with your service. What do they look at? Reviews. I like the sweet spot of reviews where there are many five-star reviews, but not every single review is a f... more
Key Facts
Reviews
- Five Star Phone Strategies
I alway sigh when I have to make tough phone calls, Dave makes it easy and actually gives examples of how to do it. Entertaining and educational. 5 stars!!!
Apple Podcasts5Jerry Duty
United States4 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #116 |  Saudi Arabia/Business/Marketing |
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Five Star Phone Strategies launched 5 years ago and published 8 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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