How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the b... more
Publishes | Weekly | Episodes | 69 | Founded | a year ago |
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Number of Listeners | Categories | BusinessEducationHow ToMarketing |
Discover the future of customer experience as we tap into the wisdom of industry leaders who are redefining the landscape. In this CX Pulse Check, Jeannie Walters asked CX leaders at CXPA CX Leaders Advance and Qualtrics X4: The Experience Management... more
As the lights dim and the curtains part, understanding the intricate ballet of customer experience (CX) takes center stage. Lets embark on an insightful exploration of CX in the live entertainment industry. In this episode, we tackle the challenge of... more
"Where should unique customer experiences fit in our prioritization of projects, and how do we show value in situations where the number of customers impacted may not be high?" more
Unlock the full potential of your customer-facing team and watch your customer satisfaction soar! Let's transform the frontline of your business into a powerhouse for customer loyalty. On this episode of the Experience Action Podcast, we're tackling ... more
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This customer experience podcast is absolutely fabulous. The host, Jeannie, has perfected teaching valuable info in a fun way. The episodes are usually less than 15 minutes long, which is great because you can learn something in very little time. more
Thankyou Jeannie- episode was from me in Adelaide, Australia! Gday to everyone from Down Under! more
Apple Podcasts | #33 | United Kingdom/Business/Marketing |
Listeners, engagement and demographics and more for this podcast.
Listeners per Episode | Gender Skew | Engagement Score | |||
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Primary Location | Social Media Reach |
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Experience Action launched a year ago and published 69 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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