The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Colin Shaw, Beyond Philosophy LLCWe believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podca... more
| Publishes | Twice monthly | Episodes | 414 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketingManagement | |||
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Latest Episodes
Episode Overview
Ever buy something you couldn’t wait to get—and then let it sit in the box for days (or weeks)? You’re not alone. Guest host Morgan Ward joins Ryan Hamilton to explore why we often love the pursuit of products more than the possess... more
In this episode of The Intuitive Customer, Professor Ryan Hamilton is joined by guest host Ben Shaw to explore the high-stakes world of rebranding.
From Cracker Barrel’s logo backlash to Jaguar’s radical design overhaul, they unpack what happens w... more
Summary Traditional customer feedback is broken. Post-call surveys and quarterly reports are too slow, cumbersome, and overly focused on the company’s needs rather than the customer’s reality. By the time insights land on a dashboard, the customer ha... more
In this episode of The Intuitive Customer, Professor Ryan Hamilton is joined by guest co-host Ben Shaw, Chief Strategy Officer at MullenLowe, to explore the enduring role of brand archetypes in marketing and customer experience. They revisit the orig... more
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Reviews
- Great podcast on marketing and experience
They do a good job of making me think and making me laugh.
Apple Podcasts5Owen from Atlanta
United States2 years ago - Informative CX Podcast. Awesome Hosts Too.
Colin Shaw and Prof Ryan Hamilton know how to do podcasting right. Each show is informative and fun to listen to. If you want to learn how to differentiate your brand through CX, this is a great resource! Also, they provide a wonderful podcast guest experience too. I’ve had the gift of being on the Intuitive Customer. A 5 star experience.
They are walking the talk!
~Stacy Sherman
Apple Podcasts5Stacy Sherman-DoingCXRight®United States3 years ago - Top Podcast in Customer Experience
This is really the best podcast on Customer Experience that I know.
Colin and Ryan are great hosts. They discuss relevant topics in a really engaging way.
highly recommended!
Apple Podcasts5UgGreg
Switzerland3 years ago - Love listening to these two
Colin and Ryan give helpful insights in a fun way. Love it!
Apple Podcasts5ratsofNIMHUnited States3 years ago - Great rapport & variety
Stumbled across this podcast after a networking meeting and really enjoyed the structure of the shows, the rapport between the presenters and the variety of topics covered within CX. Thanks for coming with me on my dog walks!
Apple Podcasts5abfab_89
United Kingdom4 years ago
Listeners Say
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Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #42 |  Saudi Arabia/Business/Marketing |
Apple Podcasts | #61 |  Norway/Business/Marketing |
Apple Podcasts | #99 |  Sweden/Business/Marketing |
Apple Podcasts | #145 |  Taiwan/Business/Marketing |
Apple Podcasts | #148 |  China/Business/Marketing |
Apple Podcasts | #165 |  Denmark/Business/Marketing |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About The Intuitive Customer
What is The Intuitive Customer about and what kind of topics does it cover?
Focused on enhancing customer experience, the show blends entertainment with education, making complex behavioral science concepts accessible to listeners. The discussions cover a range of topics including customer psychology, the impact of AI on interactions, and practical marketing strategies that foster brand loyalty and trust. The engaging dynamics between the hosts often bring humor and personality to the analyses, making it a unique resource for professionals interested in improving customer relations and achieving business growth. Episodes also feature industry experts who provide additional insights and real-world applications of innovative ideas.
Where can I find podcast stats for The Intuitive Customer?
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How many listeners does The Intuitive Customer get?
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What are the audience demographics for The Intuitive Customer?
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How many subscribers and views does The Intuitive Customer have?
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Which podcasts are similar to The Intuitive Customer?
These podcasts share a similar audience with The Intuitive Customer:
1. HBR On Leadership
2. Morning Brew Daily
3. The StoryBrand Podcast
4. Worklife with Adam Grant
5. HBR IdeaCast
How many episodes of The Intuitive Customer are there?
The Intuitive Customer launched 8 years ago and published 414 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Intuitive Customer?
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Where can I see ratings and reviews for The Intuitive Customer?
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What guests have appeared on The Intuitive Customer?
Recent guests on The Intuitive Customer include:
1. Devidas Desai
2. Morgan Ward
3. Kamron Kunce
4. Ben Shaw
5. Frederic Durand
6. Gary Keogh
7. Tim Waterton
8. Dr. Graham Hill
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.