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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Colin Shaw, Beyond Philosophy LLC

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podca... more

PublishesWeeklyEpisodes351Founded6 years ago
Number of ListenersCategories
BusinessMarketingManagement

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Artwork for The Intuitive Customer

Latest Episodes

“Did I tell you about the time I …” more

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4 days ago

Personalization is an excellent tactic for your marketing efforts. However, only some people like this personalization; some feel they're being watched. Therefore, it is important to remember that context and who's doing the personalizing matter. more

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11 days ago

Customer emotions heavily influence experiences and motivate actions, yet these motivations are often hidden, even from the customers. Organizations must uncover these hidden motivations to serve their customers better. The "Jobs to Be Done" framewor... more

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18 days ago

Colin has been ghosted. He was surprised, considering he is married and has been for decades. more

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25 days ago

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Reviews

4.7 out of 5 stars from 97 ratings
  • Great podcast on marketing and experience

    They do a good job of making me think and making me laugh.

    Apple Podcasts
    5
    Owen from Atlanta
    United Statesa year ago
  • Informative CX Podcast. Awesome Hosts Too.

    Colin Shaw and Prof Ryan Hamilton know how to do podcasting right. Each show is informative and fun to listen to. If you want to learn how to differentiate your brand through CX, this is a great resource! Also, they provide a wonderful podcast guest experience too. I’ve had the gift of being on the Intuitive Customer. A 5 star experience. more

    Apple Podcasts
    5
    Stacy Sherman-DoingCXRight®‬
    United States2 years ago
  • Top Podcast in Customer Experience

    This is really the best podcast on Customer Experience that I know. more

    Apple Podcasts
    5
    UgGreg
    Switzerland2 years ago
  • Love listening to these two

    Colin and Ryan give helpful insights in a fun way. Love it!

    Apple Podcasts
    5
    ratsofNIMH
    United States2 years ago
  • Great rapport & variety

    Stumbled across this podcast after a networking meeting and really enjoyed the structure of the shows, the rapport between the presenters and the variety of topics covered within CX. Thanks for coming with me on my dog walks!

    Apple Podcasts
    5
    abfab_89
    United Kingdom3 years ago

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The Intuitive Customer launched 6 years ago and published 351 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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