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Artwork for Elite BSC

Elite BSC

Jordan Tong
Commercial Cleaning
Commercial Janitorial Industry
Leadership
Janitorial Industry
France Building Services
Peter Drucker
Janitorial Services
Cleaning Industry
Employee Retention
Janitorial Marketing
Profitability
Partnership Meetings
Profit Margins
Business Growth
Commercial Cleaning Industry
Sales Strategy
Company Culture
Sales Strategies
Sales Compensation
Customer Loyalty

If you own or lead a commercial cleaning company, and you want to see that company grow and thrive, this podcast is for you. I've spent 15+ years building a $20 million commercial janitorial company. In this podcast, I will share with you what I've learned along the way.

PublishesTwice monthlyEpisodes72Founded8 years ago
Categories
ManagementEntrepreneurshipBusiness

Listen to this Podcast

Artwork for Elite BSC

Latest Episodes

Should sales reps stay involved with customers after the deal is closed, or should there be a clean handoff to operations?

In this episode, I unpack a question that comes up often in sales workshops and peer discussions: how involved should sales be... more

YouTube

The janitorial industry is filled with immigrant workers. One could argue that they are the backbone of the industry. As owners and leaders, we have an obligation to think and lead clearly in this current cultural climate. How can we take care of our... more

YouTube

No matter the size of your janitorial company, your key operational leader is critical to your success. What does this role look like? Why is it so important? What qualities are we looking for in someone who could fill this role?

YouTube

Opportunities are like rain. The wider your bucket, the more opportunities you can catch. But how do we increase our "luck surface area"? In this episode we dive into some of the habits, actions, and attitudes that increase our chances of succeeding.... more

YouTube

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Recent Guests

Gerald Fong
Co-founder of BrightGo with a background in software development and engineering from tech giants like Meta and Instagram.
BrightGo
Episode: Interview w/ Gerald Fong of BrightGo: From Big Tech to the Janitorial Industry
Mark Patton
Founder of Patton Building Services
Patton Building Services
Episode: A Rural America Janitorial Success Story w/ Patton Building Services
Stephen Patton
President of Patton Building Services
Patton Building Services
Episode: A Rural America Janitorial Success Story w/ Patton Building Services

Host

Jordan Tong
Founder of Elite BSC; renowned for building and scaling a multi-million-dollar commercial janitorial company; frequent host of strategy and growth-focused discussions.

Reviews

5.0 out of 5 stars from 23 ratings
  • Excellent and Applicable

    Jordan’s content is well thought out, applicable immediately. I appreciate his insights, which come from many years of experience e and success

    Apple Podcasts
    5
    Scott from Arkansas
    United Statesa year ago
  • A Must-Listen for Commercial Cleaning Pros

    Jordan Tong brings a wealth of experience to the commercial cleaning industry, combining his deep knowledge as a third-generation business owner with practical insights that truly resonate. His podcast is a valuable resource for anyone looking to grow and navigate the challenges of the industry. Highly recommend!

    Apple Podcasts
    5
    Dyfreyre29
    United Statesa year ago
  • Very helpful!

    Jordan is a true visionary who has successfully scaled his family business. This podcast reflects those skills and lessons learned in the process. Give it a shot, you won’t regret it!

    Apple Podcasts
    5
    M. Teribery
    United States2 years ago
  • Extremely valuable

    Jordan’s experience and willingness to share is a benefit for any leader in the janitorial industry. And he makes it fun!

    Apple Podcasts
    5
    Greg Brouwer
    United States2 years ago
  • Insightful and Practical

    Jordan and the Elite BSC team have years of relevant experience, and this podcast is a distillation of their wisdom. Highly recommended!

    Apple Podcasts
    5
    JoshuaRichards
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

World-class practical experience shared with clear takeaways
Industry-specific strategies that translate to real margins and growth
Strong actionable insights for growing a janitorial business
Leadership and sales guidance feels authentic and implementable

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Four Tips To Close More Deals
Q: What is your sales process from proposal to closing?
Jordan explains the importance of a structured process consisting of team involvement, in-person presentations, asking pointed questions, and following up purposefully.
Interview w/ Gerald Fong of BrightGo: From Big Tech to the Janitorial Industry
Q: What challenges do BSCs face regarding technology?
Gerald explains the struggles of businesses using multiple platforms that don't integrate well and the need for a powerful, user-friendly software solution.
Interview w/ Gerald Fong of BrightGo: From Big Tech to the Janitorial Industry
Q: Can you share a bit about your background?
Gerald talks about his experiences working in Silicon Valley tech companies and his journey to launching BrightGo, which focuses on addressing the needs of the janitorial industry.
Selling to Medical Facilities: Why You Should and How to Do It
Q: What would be some tips that you would offer them as they think about expanding in this space?
Develop a list of prospective medical practices with several providers, include hospitals, learn about terminal cleaning, and potentially target a few facilities with lower profit to gain experience.
From President To CEO: Backing Away From The Day-To-Day
Q: What advice would you give someone who needs to navigate moving into that CEO visionary role?
Avoid meddling in others' work, focus on building clear roles, and step back to become accountable for specific areas as a CEO.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Elite BSC

What is Elite BSC about and what kind of topics does it cover?

The show concentrates on growing and running a profitable commercial cleaning business, with a strong emphasis on practical sales strategies, leadership, and industry-specific technology. Episodes frequently explore how to win more contracts, nurture client relationships, and scale operations, often through real-world examples from a multi-decade founder navigating mergers, acquisitions, and organizational growth. A standout theme is balancing hands-on leadership with strategic delegation, and using data-driven methods and industry insights to improve margins and performance. The format often features actionable playbooks, marketing tactics for janitorial services, and discussions on hiring, culture, and customer-centric decision making, ma... more

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How many subscribers and views does Elite BSC have?

To see how many followers or subscribers Elite BSC has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Elite BSC?

These podcasts share a similar audience with Elite BSC:

1. BigDeal
2. The GaryVee Audio Experience
3. Mondays with Matt

How many episodes of Elite BSC are there?

Elite BSC launched 8 years ago and published 72 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Elite BSC?

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Where can I see ratings and reviews for Elite BSC?

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What guests have appeared on Elite BSC?

Recent guests on Elite BSC include:

1. Gerald Fong
2. Mark Patton
3. Stephen Patton

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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