DeliveryX
DeliveryX.net / Ian JindalHow do retailers make more products ’buyable’? Increase the rate of purchase? Improve the delivery and post-purchase experience? All while increasing sustainability, managing costs and maintaining competitiveness? This series looks at the options to excel at each stage of the value chain - moving us ’beyond the buy button’.
| Publishes | Weekly | Episodes | 9 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Categories | ManagementTechnologyBusiness | ||||
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Latest Episodes
DeliveryX editor Katie Searles is joined in the studio by David Morin, head of customer & retail strategy at Narvar, to look back over the first series of Beyond the Buy Button.
With clips from Selfridges, Pandora, Wolverine Worldwide and Yodel, the... more
Stores can become mini warehouses, with stock located close to consumers. RFID technology gives retailers an accurate view of store stock optimising stock replenishment and enabling staff and customers to see exactly what’s in store. This episode loo... more
In the main, scope 3 emissions make up the largest part of a retailer’s carbon emissions, so a brand or retailer is not just measuring their own impact on the planet – and the people that produce the products they sell – but those emitted by everyone... more
In this episode we look at how ecommerce deliveries are now part of the customer experience, with boxes and bags as well as product packaging providing part of the brand story.
For some consumers, an order being delivered is the first physical conta... more
Retail doesn’t stand still, and in this episode the panel discusses the continuous changes and the increasing pace of change. The discussion covers how the pandemic altered things again, as did/does Brexit.
Flexibility and agility are required throu... more
In this episode we discuss how as ecommerce continues to grow more people will be needed to fill logistics, warehousing and delivery posts.
The panel looks at how retailers are responding to the labour gap including:
- AO increasing its warehousing... more
In this episode we consider the business models, drivers and commercial options for delivery companies. We've seen the importance of service quality to the customer - who of course also demands extensive options and a zero cost - and so in this episo... more
For our discussion on "returns" we are joined in the studio by Ricky Wilson of Pandora, and Steven Irwin of Wolverine Worldwide (the group that counts Sweaty Better, Wolverine, Saucony and Merrell amongst its brands).
With 89% of UK consumers saying... more
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DeliveryX launched 4 years ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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