CX Decoded By CMSWire
Dom NicastroCX Decoded is our semi-monthly podcast designed to deliver insight from leaders in the customer experience and marketing industries. Each episode is designed to help you better understand the customer experience and the value it can add to your customers' lives.
| Publishes | Weekly | Episodes | 79 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketingNews CommentaryNews | |||
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Latest Episodes
Ben Larsen has spent nine years inside a company that built its reputation on something increasingly rare in insurance: actually caring. Wellfleet Insurance — a Berkshire Hathaway company — has answered the phone for college students navigating healt... more
Hayden Clark went from coaching wide receivers at Vanderbilt and working on Nick Saban's staff at Alabama to VP of Marketing at LGI Homes, where he now leads five in-house teams covering paid media, creative, analytics, local marketing, and digital e... more
Allison Kavanagh didn't come to this conversation to celebrate AI. The CMO of Inflow Health came to interrogate it. Her company exists because follow-up care gaps — the kind where an incidental imaging finding gets lost between a chart, a referring p... more
Tyler Gardner has been in the contact center world since he was 18, taking calls for DiscoverCard off a paper dial sheet. Today, he runs customer experience for Cuyana, the premium women's clothing and handbag brand — and he's learned one thing that ... more
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Apple Podcasts | #207 |  Canada/Business/Marketing |
Apple Podcasts | #43 |  New Zealand/Business/Marketing |
Apple Podcasts | #181 |  Colombia/Business/Marketing |
Apple Podcasts | #231 |  Japan/Business/Marketing |
Apple Podcasts | #236 |  South Africa/Business/Marketing |
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Frequently Asked Questions About CX Decoded By CMSWire
What is CX Decoded By CMSWire about and what kind of topics does it cover?
Focused on the intersection of customer experience and marketing, this podcast consistently features insights from industry leaders, offering a comprehensive look at current trends, strategies, and best practices. Episodes often explore the importance of employee experience in enhancing customer loyalty, innovative marketing strategies, and the transformative role of AI in customer service. Through discussions with prominent CMOs and business executives, listeners gain valuable perspectives on leadership in customer experience, the integration of technology in marketing, and the significance of emotional connections in B2B environments. The content is likely to resonate with professionals aiming to stay ahead in the rapidly evolving landsca... more
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How many subscribers and views does CX Decoded By CMSWire have?
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Which podcasts are similar to CX Decoded By CMSWire?
These podcasts share a similar audience with CX Decoded By CMSWire:
1. A Bit of Optimism
2. The Daily
3. Throughline
4. Up First from NPR
How many episodes of CX Decoded By CMSWire are there?
CX Decoded By CMSWire launched 5 years ago and published 79 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on CX Decoded By CMSWire?
Recent guests on CX Decoded By CMSWire include:
1. Hayden Clark
2. Allison Kavanagh
3. Tyler Gardner
4. Dries Buytaert
5. John Miller
6. Barry Cooper
7. Miranda Collard
8. Gurdeep Dhillon
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.