CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader
CS RevSpeakWelcome to CS RevSpeak, the podcast dedicated to Customer Success Leaders who are at the forefront of driving revenue growth. Hosted by Angeline, an experienced CS leader and founder of CS RevSpeak, this podcast is your go-to resource for actionable strategies, practical tips, and expert insights for confidently leading revenue-driven CS teams.
Join us as we explore the evolving role of Customer S... more
| Publishes | Twice monthly | Episodes | 28 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
Listen to this Podcast
Latest Episodes
In this episode, we dive into the mental workload that comes with leading a Customer Success team and how to manage it effectively without burning out.
You’ll learn:
✔ How the constant switching between tasks affects your mental clarity and perform... more
In this episode, we’re tackling one of the toughest challenges Customer Success leaders face: underperformance. When a team member isn’t meeting expectations, it can be hard to pinpoint the root cause. Is it a skill gap? A motivation issue? Or is the... more
In this episode, we’re diving into the critical role Customer Success plays in a Product-Led Growth (PLG) motion and how to rethink your CS team’s focus and metrics in a self-serve world.
You’ll learn:
✔ What makes PLG fundamentally different from ... more
In this episode, we’re breaking down how to structure your CSM interview process and find the right fit for your team.
You’ll learn:
✔ How to define success and the skills your CSM needs
✔ How to design a 4-round interview process for deeper insig... more
In this episode, we’re breaking down what actually matters in your first 90 days as a CS leader and how to avoid the chaos that derails so many new leaders.
You’ll learn:
✔ Why diagnosing comes before fixing
✔ What to focus on in your 30-60-90 day... more
In this episode, we’re unpacking the biggest missteps founders make when building out Customer Success and how to avoid them.
You’ll learn:
✔ Why hiring one CSM to “figure it out” is a setup for failure
✔ What embedding CS into your company cultur... more
In this episode, we’re getting honest about what really holds CS teams back from leading effective revenue conversations and what you, as a CS leader, can do to fix it.
You’ll learn:
✔ The core mindset shift your CSMs need before anything else
✔ W... more
In this episode, we unpack the leadership blind spots that keep CS leaders stuck and why trying to navigate them alone slows everything down. You’ll learn how coaching can help you build clarity, spot the patterns you’re too close to see, and move fo... more
Key Facts
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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How many episodes of CS RevSpeak are there?
CS RevSpeak launched a year ago and published 28 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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