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CS RevSpeak - The Customer Success Leadership Podcast

CS RevSpeak
Customer Success
Revenue Growth
Leadership
Value Realization
Retention
Value Realization Framework
Onboarding
Revenue Generation
Burnout
Digital Customer Success
AI In Customer Success
Artificial Intelligence
Coaching
Revenue Ownership
ROI
Career Decisions
Growth
Churn Reduction
Quarterly Business Reviews
CS Revspeak

Welcome to CS RevSpeak, the podcast dedicated to Customer Success Leaders who are at the forefront of driving revenue growth. Hosted by Angeline, an experienced CS leader and founder of CS RevSpeak, this podcast is your go-to resource for actionable strategies, practical tips, and expert insights for confidently leading revenue-driven CS teams.

Join us as we explore the evolving role of Customer S... more

PublishesTwice monthlyEpisodes59Founded2 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for CS RevSpeak

Latest Episodes

This episode is for CS leaders who want a real playbook for protecting accounts through sponsor and champion transitions and who want to coach their teams to treat these moments as the sales cycles they actually are.

Ways I Can Help You Level Up Cus... more

Ready to build the leadership muscles behind all five directions?

Lead2Scale is Angeline's 12-week live cohort program for CS leaders serious about growing into the seat. You'll build the leadership muscles behind great CS with a small room of peers... more

The most common problem I hear from CS leaders is that their CSMs build strong relationships at the user and champion level, but weak or nonexistent relationships with the people who actually decide whether to renew, expand, or cut. And by the time t... more

Most CS teams operate as the cleanup crew for decisions they were never consulted on. Sales closes bad-fit deals, product makes changes that create customer friction, and CS is left to manage the consequences without the authority to prevent any of i... more

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Recent Guests

Dee Kachra
Season Customer Success Leader
Episode: AI for CS Leaders Spotlight: Dee Kachra on Strategy Over Tool
Beth Huckerby
A customer success leader with 15+ years of experience across IT, telecoms, and health and well-being
Health and well-being CS organization
Episode: AI for CS Leaders Spotlight: Beth Huckerby's Take: AI Won't Replace CS. It Creates Space to Think.
Deepa John
Senior Client Director at StoryTech
StoryTech
Episode: Coaching Spotlight: Structure, Strategy, and Scale with Senior Client Director Deepa Jain
Ellen Kuhn
Head of Customer Success at a cybersecurity company
Episode: Lead2Scale Spotlight: Building Customer Success From Scratch at a Startup
Alexandra Sagaydak
Chief Customer Officer at PeopleForce, passionate advocate for the CS community
PeopleForce
Episode: Becoming a CCO: A Journey Through Leadership and Revenue Ownership
Telved Devlet
A seasoned customer success and revenue leader with extensive experience leading revenue teams of all sizes.
Episode: Balancing Growth and Employee Empowerment in Revenue-Driven Customer Success
Mike Simmons
Founder of Catalyst ACTS and a seasoned coach with over 22 years of experience in high-growth tech companies.
Catalyst ACTS
Episode: Leadership Strategies for Managing Up, Across, and Within in Revenue-Focused CS
Gina Patel
Accomplished customer success leader with a proven track record of building and scaling CS teams to drive retention, growth, and operational efficiency
Episode: Bridging the Gap: How Enablement Empowers CS Teams to Drive Growth
Thomas Voigt
Founder of the CS Academy, focused on educating CS professionals and aiding revenue growth through customer success strategies.
CS Academy
Episode: Leading for Revenue Impact: Essential Traits of a CS Leader

Host

Angeline
Host of CS RevSpeak, CS leader, founder of CS RevSpeak

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

AI for CS Leaders Spotlight: Beth Huckerby's Take: AI Won't Replace CS. It Creates Space to Think.
Q: Who do you think this program is a fit for and why, and what would you tell someone who might be on the fence?
Beth explains the program is suited for big-picture thinkers at all AI maturity levels, helping them structure AI initiatives, decide go/no-go, and align AI with broader business levers until other capabilities are in place.
AI for CS Leaders Spotlight: Beth Huckerby's Take: AI Won't Replace CS. It Creates Space to Think.
Q: Was there anything particular that stood out for you across the program, like a lesson or framework?
Beth highlights the container/framework for AI adoption, a concise plan and evaluation across six levers, and the emphasis that AI augments human work rather than replaces it, which boosted confidence and alignment with her team.
AI for CS Leaders Spotlight: Beth Huckerby's Take: AI Won't Replace CS. It Creates Space to Think.
Q: To kick things off, can you give us a quick intro? What's your role today? What does your CS org look like?
Beth describes her over-15-year CS career across IT, telecoms, and health and well-being, currently leading a large CS and sales operations team in health and well-being, and frames her role around building relationships and customer value.
AI for CS Leaders Spotlight: Dee Kachra on Strategy Over Tool
Q: Who do you feel this program is a good fit for and why?
It's ideal for CS leaders and operators who want a strategic framework for implementing AI across the entire workflow, not just tool usage. It's also valuable for individual contributors to understand where leadership is headed and how their work fits into that direction.
AI for CS Leaders Spotlight: Dee Kachra on Strategy Over Tool
Q: What made you join the AI for CS Leaders Executive Bootcamp in the first place?
I was moving from operational to strategic thinking and wanted a framework that considers strategy, data readiness, operating models, and governance, not just tools. My aim was to go from ad hoc experimentation to something predictable and embedded in the organization.

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Frequently Asked Questions About CS RevSpeak

What is CS RevSpeak about and what kind of topics does it cover?

This show centers on revenue-driven customer success leadership, offering practical strategies for turning CS teams into measurable profit engines. Episodes consistently cover topics like value realization, renewal and expansion dynamics, health metrics, and leadership practices that scale CS impact. Guests and hosts explore how to align CS with business outcomes, communicate value to executives, and design operating rhythms that drive retention and growth. A standout pattern is the emphasis on actionable playbooks, structured coaching, and frameworks (e.g., value realization, QBR optimization, and onboarding) that listeners can implement directly in their organizations.

Where can I find podcast stats for CS RevSpeak?

Rephonic provides a wide range of podcast stats for CS RevSpeak. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CS RevSpeak and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does CS RevSpeak get?

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What are the audience demographics for CS RevSpeak?

Rephonic provides comprehensive predictive audience data for CS RevSpeak, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does CS RevSpeak have?

To see how many followers or subscribers CS RevSpeak has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

How many episodes of CS RevSpeak are there?

CS RevSpeak launched 2 years ago and published 59 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact CS RevSpeak?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for CS RevSpeak?

Rephonic pulls ratings and reviews for CS RevSpeak from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for CS RevSpeak?

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What guests have appeared on CS RevSpeak?

Recent guests on CS RevSpeak include:

1. Dee Kachra
2. Beth Huckerby
3. Deepa John
4. Ellen Kuhn
5. Alexandra Sagaydak
6. Telved Devlet
7. Mike Simmons
8. Gina Patel

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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