Creating Superfans
Brittany HodakIn today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining cr... more
| Publishes | Weekly | Episodes | 71 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingBusinessEntrepreneurship | |||
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Latest Episodes
It’s hard to imagine now, but there was a time when plenty of people in Nashville didn’t think Taylor Swift would make it.
In this episode, Brittany welcomes back Washington Post pop culture reporter Emily Yahr to talk about her new book, Taylor Swi... more
How hard are your customers working just to do business with you?
In this solo episode, Brittany introduces the ACHE framework, a simple way to spot unnecessary friction in your customer experience. Where are customers having to Ask, Chase, Hesitate... more
In this episode, Brittany shares personal stories to explain the invisible “trust deficit” that prospects and customers bring into relationships and five lessons for overcoming it.
01:46 Stage Style Anxiety
03:49 Stylist Sticker Shock
04:29 Mean D... more
What does it take to build a brand people don’t just buy from—but genuinely want to be part of?
In this episode, Brittany sits down with Jesse McKinney, co-founder and CEO of Red Aspen, to talk about the mission, culture, and community behind the fa... more
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Provides relatable stories that can be adapted to your scenario.
Apple Podcasts5laura.b.unit
United States2 months ago - Brittany is the best!
This podcast is wonderful! I love the stories and the way Brittany shares information. Every time I listen to her I get so many great ideas. She’s so encouraging and filled with wisdom. What a great show!
Apple Podcasts5✨Macey The Cat✨United States2 months ago - They must listen to podcast for leaders
As someone who loves and studies, customer service and creating raving fans, this podcast has given me an MBA in Creating Superfans! I’m so excited I found it and every episode has been extremely rich Valuable!
Apple Podcasts5Jason RaitzUnited States2 years ago - New listener!
Loved listening to the last couple episodes of Brittany’s Creating Superfans…can’t wait to hear more from Brittany. Great interviews especially about how our awkwardness can be our strength!
Apple Podcasts5ProducerKFCUnited States3 years ago - Can’t get enough!
This show is one of my favs because Brittany is so good at what she does and has incredible guests. As a new business owner, I find the content so relatable and helpful. I highly recommend the one with Rory Vaden from April 25, so so good!
Apple Podcasts5Jewls3275United States3 years ago
Listeners Say
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Chart Rankings
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Apple Podcasts | #239 | United States/Business/Marketing |
Apple Podcasts | #8 |  Philippines/Business/Marketing |
Apple Podcasts | #52 |  Sweden/Business/Marketing |
Apple Podcasts | #98 | Philippines/Business |
Apple Podcasts | #142 |  New Zealand/Business/Marketing |
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Frequently Asked Questions About Creating Superfans
What is Creating Superfans about and what kind of topics does it cover?
The show centers on turning customer experiences into powerful growth engines, often through authentic brand storytelling, ambassador programs, and frontline coaching. Episodes frequently explore practical frameworks for elevating CX and EX, leveraging technology and data to empower teams, and building communities of loyal customers who passionately advocate for a brand. A notable strength is bringing in founders and operators from diverse industries (beauty, food service, education tech) to share hands-on lessons, pitfalls, and scalable playbooks that listeners can adapt to their own businesses. The mix of founder-focused case studies, actionable tactics, and emphasis on people-first cultures makes it particularly appealing to growth-minde... more
Where can I find podcast stats for Creating Superfans?
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How many listeners does Creating Superfans get?
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What are the audience demographics for Creating Superfans?
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How many subscribers and views does Creating Superfans have?
To see how many followers or subscribers Creating Superfans has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Creating Superfans?
These podcasts share a similar audience with Creating Superfans:
1. The School of Greatness
2. On Purpose with Jay Shetty
3. The Mel Robbins Podcast
4. The Tom Ferry Podcast Experience
5. Social Media Marketing Podcast
How many episodes of Creating Superfans are there?
Creating Superfans launched 4 years ago and published 71 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Creating Superfans?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Creating Superfans?
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How do I access podcast episode transcripts for Creating Superfans?
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What guests have appeared on Creating Superfans?
Recent guests on Creating Superfans include:
1. Jesse McKinney
2. Jeff Hetsel
3. Neen James
4. Kevin Farley
5. Ed Kim
6. Elisabeth Vezzani
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.