In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining cr... more
Publishes | Weekly | Episodes | 38 | Founded | a year ago |
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Categories | BusinessEntrepreneurshipMarketing |
I believe one of the most powerful things you can do to impact others is to recommend a book that could transform their personal or professional lives. In this week’s episode of the Creating Superfans podcast, I’m recommending my FAVORITE books that ... more
This week’s episode of the Creating Superfans podcast is all about GIFTING! Strategic generosity is one of the most powerful ways to create a “wow” experience for a customer and elevate the emotional closeness of a relationship. It’s not just about t... more
My favorite CX, or customer experience, measurement tool is the simplest one: Did you just make the thing better or worse for the customer? Or, was it a forgettable, nothing-burger of an interaction? It really all boils down to those three choices. I... more
On todays episode of the Creating Superfans podcast, Im thrilled to be joined by a fellow woman in CX, Stacy Sherman. Stacy is an award-winning keynote speaker, author, advisor, and podcaster focused on Doing Customer Experiences Right as a brand dif... more
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Loved listening to the last couple episodes of Brittany’s Creating Superfans…can’t wait to hear more from Brittany. Great interviews especially about how our awkwardness can be our strength!
This show is one of my favs because Brittany is so good at what she does and has incredible guests. As a new business owner, I find the content so relatable and helpful. I highly recommend the one with Rory Vaden from April 25, so so good!
I recently listened to the audio version of Brittany’s book. As the founder of a high-touch micro-business in the education space, I often debate the personal touches I consider bringing to my client experience. As a solopreneur, I question whether my personal touches are too decadent, and maybe, not really worth the time. This book and podcast give me permission to spoil my clients the way I want to. I especially loved the episode with Dr. Ahuvia. I can’t wait for my clients to experience even ... more
From cool guests to great insights - every episode is packed with actionable lessons to help you level up your customer experience and employee experience. more
Love this podcast! Such great insight on how to improve your customer experience, regardless of the industry you’re in!
Listeners, engagement and demographics and more for this podcast.
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Creating Superfans launched a year ago and published 38 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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