
In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining cr... more
| Publishes | Weekly | Episodes | 63 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingBusinessEntrepreneurship | |||

What if the reason your customer experience strategy isn't working... is simply because nobody can remember it?
The best processes in the world don't matter if your team can't recall them when a customer is standing right in front of them.
In this ... more
What does it take to create an experience that makes kids beg to come back—and turns parents into superfans?
In this episode of Creating Superfans, I sit down with Ed Kim, Vice President of Education & Training at Code Ninjas, a brand my family know... more
In this solo episode of Creating Superfans, Brittany challenges you to see the world through a different lens.
A confusing website? Yep, that's experience.
A parking lot that's too dark? That's experience.
A dressing room with only one hook? Belie... more
What if gifting could be as easy as sending a gift card—but infinitely more joyful and personal?
In this episode, I'm joined by Elisabeth Vezzani, co-founder of Sugarwish, to talk about how a conversation on the sidelines of a youth soccer game turn... more
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This podcast is wonderful! I love the stories and the way Brittany shares information. Every time I listen to her I get so many great ideas. She’s so encouraging and filled with wisdom. What a great show!
As someone who loves and studies, customer service and creating raving fans, this podcast has given me an MBA in Creating Superfans! I’m so excited I found it and every episode has been extremely rich Valuable!
Loved listening to the last couple episodes of Brittany’s Creating Superfans…can’t wait to hear more from Brittany. Great interviews especially about how our awkwardness can be our strength!
This show is one of my favs because Brittany is so good at what she does and has incredible guests. As a new business owner, I find the content so relatable and helpful. I highly recommend the one with Rory Vaden from April 25, so so good!
I recently listened to the audio version of Brittany’s book. As the founder of a high-touch micro-business in the education space, I often debate the personal touches I consider bringing to my client experience. As a solopreneur, I question whether my personal touches are too decadent, and maybe, not really worth the time. This book and podcast give me permission to spoil my clients the way I want to. I especially loved the episode with Dr. Ahuvia. I can’t wait for my clients to experience even ... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #171 |
Listeners, social reach, demographics and more for this podcast.
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Creating Superfans launched 4 years ago and published 63 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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