
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (Founder of the Observatory on Corporate Reputation, Editor of the SAGE Encyclopedia of Corporate Reputation, Lecturer at Rice University’s Jesse H. Jones Graduate School of Business) and Steve Dowling (former head of communications at OpenAI and Apple) discuss the strategies and tactics companies are usin... more
| Publishes | Weekly | Episodes | 97 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | Business NewsBusinessMarketingNews | |||

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll examine Flock Safety’s attempt to reset its reputation amid growing criticism of its automated license plate reader network. They assess the company’s new safeguards, C... more
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll examine what happens when powerful executives go direct in an effort to reshape public perception. Meta CEO Mark Zuckerberg uses a sweeping AI manifesto to argue for op... more
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine how the WNBA has become the latest battleground in America's broader cultural debate after Indiana Fever player Sophie Cunningham's comments about transgender athlete... more
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different corporate communications challenges. First, they explore why Cracker Barrel's business appeared to be recovering while CEO Julie Masino's leadershi... more
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How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
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Recent interactions between the hosts and their guests.
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A postgame show for PR professionals, focusing on how high-visibility crises and corporate communications unfold in real time. Hosts bring complementary perspectives—one with deep academic grounding in reputation and governance, the other with hands-on experience leading corporate communications at major tech companies—and dissect real-world moments to extract practical strategies. Episodes frequently center on crisis management, investor relations, internal communications, measurement of narrative momentum, and governance signals, offering concrete takeaways for messaging discipline, transparency, and stakeholder alignment. A standout feature is the deliberate emphasis on governance signals, audience-readiness, and the balance between rapi... more
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Communication Breakdown launched 2 years ago and published 97 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Communication Breakdown include:
1. Hunter Hess
2. Chloe Kim
3. Christopher Lilis
4. Svea Irving
5. Katie Miller
6. Gwyneth Paltrow
7. Andre Schulten
8. Rob Jekielek
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