
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (Founder of the Observatory on Corporate Reputation, Editor of the SAGE Encyclopedia of Corporate Reputation, Lecturer at Rice University’s Jesse H. Jones Graduate School of Business) and Steve Dowling (former head of communications at OpenAI and Apple) discuss the strategies and tactics companies are usin... more
| Publishes | Weekly | Episodes | 88 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | Business NewsNewsMarketingBusiness | |||

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine MrBeast’s 500 million YouTube subscriber milestone and the reputation challenges that come with creator scale. They look at how Jimmy Donaldson managed a live-stream ... more
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll revisit recent essays from Craig and Steve on corporate communications, media scrutiny, and the strategic role of the comms function. Craig breaks down his argument tha... more
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll return to BP’s boardroom battle with former chairman Albert Manifold. After being dismissed over governance, oversight, and conduct concerns, Manifold fires back with a... more
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack two corporate reputation problems where leadership, governance, and messaging collided under pressure. First, they examine Standard Chartered CEO Bill Winters’ “lower ... more
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Recent interactions between the hosts and their guests.
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A postgame show for PR professionals, focusing on how high-visibility crises and corporate communications unfold in real time. Hosts bring complementary perspectives—one with deep academic grounding in reputation and governance, the other with hands-on experience leading corporate communications at major tech companies—and dissect real-world moments to extract practical strategies. Episodes frequently center on crisis management, investor relations, internal communications, measurement of narrative momentum, and governance signals, offering concrete takeaways for messaging discipline, transparency, and stakeholder alignment. A standout feature is the deliberate emphasis on governance signals, audience-readiness, and the balance between rapi... more
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Communication Breakdown launched 2 years ago and published 88 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Communication Breakdown include:
1. Hunter Hess
2. Chloe Kim
3. Christopher Lilis
4. Svea Irving
5. Katie Miller
6. Gwyneth Paltrow
7. Andre Schulten
8. Rob Jekielek
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