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Communication Breakdown

OCR Network
Mcdonald's
Public Relations
Drones
E. Coli Outbreak
Jaguar
Donald Trump
Corporate Reputation
Crowdstrike
Crisis Communication
Federal Government
Communications Industry
Boar's Head
Kellogg's
Walmart
Social Media
Corporate Communication
Crisis Management
Corporate Equality Index
Food Safety
Listeria

Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.The podcast offers two unique perspectives on communications theo... more

PublishesWeeklyEpisodes51Foundeda year ago
Number of ListenersCategories
BusinessMarketingNewsBusiness News

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Artwork for Communication Breakdown

Latest Episodes

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll mark the podcast’s one-year anniversary with a deep dive into two high-stakes moments in corporate communications. First, they break down Disney’s handling of Jimmy Kim... more

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll unpack the reputational risks of corporate silence in a post-Kimmel suspension media landscape. With Jimmy Kimmel pulled off-air by ABC following political pressure and... more

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll dig deep into the growing risk of narrative contradiction—when a company’s claims, perceptions, and reality stop aligning. Craig introduces the idea of “narrative governance”... more

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll dissect activist investor Elliott Management’s $4 billion stake in PepsiCo — and the rival business plan they rolled out to reframe the company’s strategy. The hosts analyze ... more

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Recent Guests

Gwyneth Paltrow
Actress and entrepreneur
Goop
Episode: Thank You For Your Interest In Transparency
Andre Schulten
Chief Financial Officer at Procter & Gamble
Procter & Gamble
Episode: Thank You For Your Interest In Transparency
Rob Jekielek
Managing Director at Harris Poll
Harris Poll
Episode: Breaking Down the 2025 Axios Harris Poll Reputation Rankings
Hannah Wong
Chief Communications Officer at OpenAI and Beyoncé superfan
OpenAI
Episode: Lessons from Beyoncé’s Grammy Wins
Robby Starbuck
Anti-woke provocateur
Episode: Diversity Critics Hit a Bullseye with Target
Ray Day
A representative from Stagwell Global, provider of the Harris Poll.
Stagwell Global
Episode: Diversity Critics Hit a Bullseye with Target
Dominic Carr
Chief Communications and Corporate Affairs Officer at Starbucks
Starbucks
Episode: Inside Starbucks’ Wildfire Relief Efforts

Hosts

Steve Dowling
Co-host with extensive experience as a communications leader at OpenAI and Apple, providing a practical viewpoint on crisis communication.
Craig Carroll
Co-host with a background in teaching and research at prestigious universities, focusing on theoretical aspects of corporate communications.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Narrative Contradiction
Q: What are some good examples to look at of consequences from narrative contradiction?
Consequences manifest in four significant ways: regulatory risk, investor pressure, reputation erosion, and operational paralysis.
Strategic Fidgeting—When Everything’s Important, and Nothing’s Urgent
Q: What's the signal that you've learned to watch for yourself that says, this isn't clarity, it's just restlessness?
For me, the red flag is complexity. When we feel we need to be busy, there's an instinct to just start adding stuff and it leads to unnecessary complexity.
Harvard Turns the Tables on Trump
Q: Could an institution like Columbia or UCLA or the University of Minnesota have been just as defiant and rallied the troops as effectively, or did it have to be Harvard?
The honest answer is probably not in the same way, but maybe in their own way.
Q2 Chaos and the 90 Day Review
Q: How much of a mindset shift should this be for CCOs?
It's less about making a dramatic reset and more about making a deliberate one, ensuring they are not just drifting.
Q2 Chaos and the 90 Day Review
Q: What's your defining lesson from the first quarter?
CCOs just can't afford to react, and need a structured way to reset and realign every single quarter.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Professions
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Frequently Asked Questions About Communication Breakdown

What is Communication Breakdown about and what kind of topics does it cover?

This podcast offers an in-depth exploration of corporate communications, focusing mainly on the strategies and tactics employed by businesses during high-profile crises and public relations initiatives. Through insightful evaluations of current events, episodes cover a wide array of topics such as healthcare, corporate responsibility, diversity, equity, inclusion, and market dynamics. The hosts draw on their extensive professional backgrounds to provide valuable insights into how companies navigate complex political landscapes and stakeholder expectations. Unique to the podcast is the combination of academic expertise and real-world experience, making it particularly appealing for PR professionals and marketing executives seeking to underst... more

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Which podcasts are similar to Communication Breakdown?

These podcasts share a similar audience with Communication Breakdown:

1. On with Kara Swisher
2. The Headlines
3. The Daily
4. Hard Fork
5. The Ezra Klein Show

How many episodes of Communication Breakdown are there?

Communication Breakdown launched a year ago and published 51 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Communication Breakdown?

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What guests have appeared on Communication Breakdown?

Recent guests on Communication Breakdown include:

1. Gwyneth Paltrow
2. Andre Schulten
3. Rob Jekielek
4. Hannah Wong
5. Robby Starbuck
6. Ray Day
7. Dominic Carr

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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