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Artwork for Bright Spots in Healthcare

Bright Spots in Healthcare

Eric Glazer
Medicare Advantage
Healthcare
Value-Based Care
AI In Healthcare
Healthcare Innovation
Social Determinants Of Health
Artificial Intelligence
Mental Health
Health Plans
Medication Adherence
Telehealth
Member Engagement
Patient Engagement
Member Experience
STAR Ratings
Highmark Health
Community Engagement
Chronic Condition Management
Population Health Management
Medicaid

Each episode, I interview innovators in the healthcare industry to extract the strategies, tactics, tools, and/or routines they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these bright spots so you can apply them at your organization. "See a bright spot .... and clone it!"

PublishesWeeklyEpisodes182Founded7 years ago
Number of ListenersCategories
MedicineHealth & Fitness

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Artwork for Bright Spots in Healthcare

Latest Episodes

GLP-1 therapies are transforming pharmacy benefits, and Express Scripts is leading the way. Harold Carter, PharmD, SVP of Trade Relations, joins host Eric Glazer to discuss how one of the nation's largest PBMs is navigating this disruptive moment in ... more

Recorded live at the AHIP 2026 Conference, Eric Glazer sits down with Dr. Hector de Leon, Board Chair of the Kaiser Permanente Medical Foundation and practicing pediatrician, for a conversation about one of healthcare's biggest challenges: Not discov... more

A lot of digital health pilots do not fail because the idea is bad. They fail because the care model, workflow, staffing, and financial design were never fully built.

This episode features a presentation from the ROI-Centered Care Summit, produced ... more

In oncology, performance is not just about getting patients in the door. It is about getting them to the right specialist, at the right time, with less friction across every handoff.

This episode features a presentation from the ROI-Centered Care S... more

Key Facts

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Recent Guests

Dr. Yarrow McConnell
Chief Medical Officer, MultiCare Cancer Institute
MultiCare Cancer Institute
Episode: Inside MultiCare's Oncology Access Playbook with CMO Dr. Yarrow McConnell
Rob Sumter
Chief Operating Officer at Ascension Illinois
Ascension Illinois
Episode: Inside Ascension IL's ED Throughput Playbook: 4-Minute Door-to-Doc and Better Flow
John D'Angelo
President and CEO of Northwell Health
Northwell Health
Episode: Northwell Health CEO John D'Angelo, MD | The Next Operating System for Healthcare
Albert Villarin
Dr. Albert Villarin, VP and Chief Medical Informatics Officer at Nuvance
Nuvance Health (Northwell family)
Episode: Inside Northwell Health's ED Follow-Up Playbook: Reducing Returns and Improving Throughput
Emily Durfee
Director of Corporate Venture Capital at Healthworx
Healthworx (CareFirst)
Episode: Why Health Plan Innovation Fails, And What Actually Scales | Healthworx
Soo Jeon
Head of Healthworx Accelerator
Healthworx (CareFirst)
Episode: Why Health Plan Innovation Fails, And What Actually Scales | Healthworx
Mike Batista
Managing Partner at Healthworx Studios
Healthworx (CareFirst)
Episode: Why Health Plan Innovation Fails, And What Actually Scales | Healthworx
Cory Busse
From Acario, runs Strategic Solutions
Acario
Episode: The Moment of Influence: How Leading Medicare Advantage Plans Turn Insight Into Action
Chuck Palermo
VP of Operations at Health Alliance Plan
Health Alliance Plan
Episode: The Moment of Influence: How Leading Medicare Advantage Plans Turn Insight Into Action

Host

Eric Glazer
Host of Bright Spots in Healthcare

Reviews

4.9 out of 5 stars from 83 ratings
  • Always Insightful!

    A must listen to find out what’s really working in healthcare.

    Apple Podcasts
    5
    Winston_79
    United Statesa year ago
  • VP, Workforce & Wellness

    I listened to 2 of these podcasts this morning and they really got me excited about the possibilities of the HomeMeds product that Partners in Care Foundation offers for doing medication reviews in the home. I got some great ideas about new ways to market our product. The podcasts were excellent and on-point concerning innovations in the current healthcare arena.

    Apple Podcasts
    5
    Lily42011
    United States3 years ago
  • Another great episode

    Most recent episode w Ashish from Dina and John from SCAN is excellent.

    Apple Podcasts
    5
    GTSNJ
    United States3 years ago
  • No one does it better

    With so many problem in healthcare, why not focus on solutions that are working??? This might be the best healthcare podcast available.

    Apple Podcasts
    5
    Blue dome
    United States3 years ago
  • Best b2b healthcare podcast out there

    Incredible ideas shared by incredible guests. This the is the best source to gain great ideas (bright spots) from payers, providers and other innovators.

    Apple Podcasts
    5
    JIG Brooklyn
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great host with a knack for surfacing practical, implementable ideas.
Audience gets actionable frameworks they can clone at their own organizations.
Covers a broad range of payer-provider innovations with clear ROI narratives.
Guest selection consistently leans toward real-world, scalable healthcare solutions.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Inside MultiCare's Oncology Access Playbook with CMO Dr. Yarrow McConnell
Q: How should healthcare leaders think about ROI when dealing with complex, human-centered care where outcomes are not easily tied to a single intervention?
Lead with the bottom-line impact—start with a compelling narrative showing financial and patient experience improvements, then couple that with patient, provider, and staff stories that illustrate tangible changes, and finally align ongoing data to monitor progress.
Inside Ascension IL's ED Throughput Playbook: 4-Minute Door-to-Doc and Better Flow
Q: What would you tell another ED director to start implementing this Ascension plan?
Start with a time study of the patient flow, map the steps from door to bed, and identify bottlenecks in triage, diagnostics, and transport. Then test a front-end team where triage and provider work together, introduce dedicated ED transporters, and establish a discharge-huddle routine to push patients out and keep the front door open.
Inside Ascension IL's ED Throughput Playbook: 4-Minute Door-to-Doc and Better Flow
Q: What was the moment where you and the team determined the traditional workflow model wasn't sustainable anymore?
The friction point was the overall process flow—patients waited too long because triage and provider steps were separated. By co-locating the triage nurse with the provider and merging the screening with the triage, they accelerated seeing a clinician and began to eliminate backlogs.
Northwell Health CEO John D'Angelo, MD | The Next Operating System for Healthcare
Q: Can you describe a concrete example of Northwell Direct and how it changes outcomes or costs for employers and employees?
Northwell Direct acts as an employer-focused insurance product with a broader in-network footprint, enabling direct contracts with employers, virtual care, wellness features, and in-house services like pharmacy and lab work to lower costs while improving access and coordination.
Northwell Health CEO John D'Angelo, MD | The Next Operating System for Healthcare
Q: What assumptions about achieving affordability do you think are most likely wrong that leaders should challenge now?
That simply driving down costs will automatically improve affordability. Instead, true affordability requires addressing upstream factors, value-based incentives, and a seamless, proactive care model supported by interoperable technology and better data use.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Gender Skew
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Frequently Asked Questions About Bright Spots in Healthcare

What is Bright Spots in Healthcare about and what kind of topics does it cover?

The show profiles practical, outcomes-driven healthcare innovations by talking with leaders who have implemented real-world improvements across hospitals, health plans, and digital health programs. Episodes repeatedly emphasize language access, AI-assisted workflows, patient-centered discharge, data-driven member engagement, and cross-functional execution to reduce costs, improve throughput, and elevate patient experience. A standout trait is the ability to translate complex deployments into scalable playbooks—often featuring payer-provider collaborations, care-management redesigns, and AI-enabled navigation that can be replicated elsewhere. This mix of clinician- and executive-led perspectives makes it a strong fit for teams looking to clo... more

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How many listeners does Bright Spots in Healthcare get?

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How many subscribers and views does Bright Spots in Healthcare have?

To see how many followers or subscribers Bright Spots in Healthcare has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Bright Spots in Healthcare?

These podcasts share a similar audience with Bright Spots in Healthcare:

1. Tradeoffs
2. Hidden Brain
3. Pivot
4. What the Health? From KFF Health News
5. Pod Save America

How many episodes of Bright Spots in Healthcare are there?

Bright Spots in Healthcare launched 7 years ago and published 182 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Bright Spots in Healthcare?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Bright Spots in Healthcare?

Recent guests on Bright Spots in Healthcare include:

1. Dr. Yarrow McConnell
2. Rob Sumter
3. John D'Angelo
4. Albert Villarin
5. Emily Durfee
6. Soo Jeon
7. Mike Batista
8. Cory Busse

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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