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Artwork for Behind the Teams

Behind the Teams

Nicole How
London, United Kingdom
Design
Product Management
Creativity

Go behind the scenes with leaders in Digital, Product & Design to find out how high performance teams are built and managed.

Hosted by Nicole How, a former professional athlete turned recruitment consultant with a background in psychology, this podcast is an open conversation with experts about their experiences, behaviours and beliefs about what defines leadership, team performance and success. ... more

PublishesMonthlyEpisodes7Founded5 months ago
Number of ListenersCategories
DesignArtsBusinessManagement

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Artwork for Behind the Teams

Latest Episodes

Simon Lester, Head of Product Design at Nuix, has spent his career proving that great teams don't need scale — they need proximity, trust and honesty. In this episode, Simon takes us back to the bosses who shaped him early on (the good and the genuin... more

What does it actually take to build a high performing digital team?

Candice Pendergast, Head of Digital at Future Group breaks down why behaviour is the leading indicator of high performance, while results are the lag indicator.

She shares:

* H... more

In this episode, I sit down with Darren Smith, Senior Director of Product Design at Multiplier for an honest and wide-ranging conversation about the state of design leadership.

We cover:

* Why design leadership isn't broken but is often set up to... more

What does it really take to turn the leaf and transform an in-house creative team from an execution studio into a true strategic partner?

In this episode, I sit down with Gemma Poesaste to unpack the journey of building Roam, Telstra's internal cre... more

In this episode of Behind the Teams, host Nicole How sits down with Matthias Schreck, Head of Design at WiseTech Global. With a career spanning nearly two decades, including nine formative years at Atlassian, Matty shares his philosophy as a "proud p... more

In this episode of Behind the Teams, I sit down with Simon Hilton, the Head of AI Products at MYOB, to explore the intersection of leadership, team dynamics and the rapid evolution of technology. Simon shares his career mission of building great team... more

In this episode we sit down with Sarah Stokes, a veteran of 25+ years to explore her experiences as a design leader.

Whether you’re a Senior Designer eyeing your first lead role or a Head of Design struggling to build your teams authority, this con... more

Key Facts

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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Candice Pendergast
Head of Digital at Future Group
Future Group
Episode: High Performance is About Behaviours, Not Results with Candice Pendergast
Darren Smith
Product design leader with 20+ years of experience; Senior Director of Product Design at Multiplier
Multiplier
Episode: Why the difference between big D & little D design has never mattered more with Darren Smith
Gemma Poesaste
Leader who built high-performing in-house creative teams
Telstra Roam
Episode: Turning the Leaf: From Studio to Strategic Partner with Gemma Poesaste
Matthias Schreck
Design leader; former head of design at WiseTech Global; previously at Atlassian
WiseTech Global / Atlassian
Episode: The Proud Pragmatist: Why Design Quality is Negotiable with Matthias Schreck
Simon Hilton
Head of AI Products at MYOB
MYOB
Episode: The Power of Reps with Simon Hilton: Why the Speed of Shipping is the New Metric for Career Growth
Sarah Stokes
Design leader with experience at Atlassian, The Domain, and Westpac
Former design leader at Atlassian, The Domain, Westpac
Episode: Leading Through Complexity with Sarah Stokes: Building Design Maturity and High-Impact Teams

Host

Nicole How
Host of Behind the Teams

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#210
Australia/Arts/Design

Talking Points

Recent interactions between the hosts and their guests.

High Performance is About Behaviours, Not Results with Candice Pendergast
Q: What has been a leadership lesson you used to believe but no longer do?
She reflects on the evolution from chasing titles and authority to prioritizing people management, adaptability, and supporting team members' development, recognizing that leadership is about helping others succeed rather than simply directing work.
High Performance is About Behaviours, Not Results with Candice Pendergast
Q: What is your view on AI in teams, and how should leaders approach it?
Candice argues for a growth-lever framing of AI, focusing on human-AI collaboration and upskilling, especially prompting and human skills like judgment and storytelling. She warns against AI slop and emphasizes maintaining human judgment and culture while integrating AI to enhance capabilities.
High Performance is About Behaviours, Not Results with Candice Pendergast
Q: How do you implement processes or culture to support both wellbeing and outcomes?
She describes a trust-first, well-being-forward approach, including policies like bi-monthly self-care days and strong engagement with staff wellbeing metrics. The aim is to create an environment where performance emerges from healthy behaviors and robust team dynamics, not from punitive culture.
High Performance is About Behaviours, Not Results with Candice Pendergast
Q: How would you define what a high-performing team looks like to you?
Candice explains that high performance is driven by leading indicators—behaviors such as curiosity, willingness to experiment, and proactive problem-solving—rather than solely by outcomes. She emphasizes sustainable performance, the link between wellbeing and performance, and the need to diagnose underlying causes rather than just chasing targets.
Why the difference between big D & little D design has never mattered more with Darren Smith
Q: What's the big difference between little D and capital D design, and why does it matter?
Little D design focuses on delivering UI and pixels, while capital D design involves upstream work, systemic thinking, and shaping how problems are defined and solved across the organization. Moving upstream requires more than design skills—it demands more resources, clarified decision rights, and a mandate to influence outcomes.

Audience Metrics

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Frequently Asked Questions About Behind the Teams

What is Behind the Teams about and what kind of topics does it cover?

A practical, leadership-focused show that pulls back the curtain on how high-performing teams in digital, product, and design are built and managed. Episodes center on design leadership, product-aligned transformation, and organizational dynamics, with frequent emphasis on moving from tactical delivery to strategic impact, forging cross-functional collaboration, psychological safety, and governance around design and product decisions. A recurring strength is translating complex concepts into actionable approaches—from design maturity and team influence to integrating AI into workflows—making it valuable for leaders and aspiring leaders who want concrete mechanisms to improve team performance and outcomes.

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How many episodes of Behind the Teams are there?

Behind the Teams launched 5 months ago and published 7 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Behind the Teams?

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What guests have appeared on Behind the Teams?

Recent guests on Behind the Teams include:

1. Candice Pendergast
2. Darren Smith
3. Gemma Poesaste
4. Matthias Schreck
5. Simon Hilton
6. Sarah Stokes

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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