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Artwork for Fraud Forward

Fraud Forward

Hailey Windham
Fraud Prevention
Scams
Tech Support Scams
First-Party Fraud
Fraud Awareness
Fraud Detection
Financial Fraud
Fraud
Fraud Retreat
Financial Institutions
Ethics
Mental Health
Compliance
Fintech
Cryptocurrency Scams
Pig Butchering
Risk Assessment
Money Mules
Marketing Innovation
Data Breaches

Fraud Forward is a banking-focused podcast bringing together fraud fighters, risk leaders, and financial crime experts to explore how fraud is evolving, and how financial institutions must adapt. Each episode features practical, candid conversations with teams in the trenches, covering strategy, governance, prevention, and recovery. Rather than chasing headlines, Fraud Forward focuses on what’s wo... more

PublishesWeeklyEpisodes97Founded2 years ago
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Artwork for Fraud Forward

Latest Episodes

What’s up fraud fighters, and welcome to Fraud Forward! This episode is just me and you, and honestly, that felt right. Fraud Forward has always been about real conversations, but every once in a while, I think it matters to pause, zoom out, and talk... more

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What’s up fraud fighters, and welcome to Fraud Forward!

This episode picks right back up in one of the most important places this conversation could go: what happens after we move past the shiny AI headlines and start talking about control, governan... more

YouTube

What is up fraud fighters, and welcome to Fraud Forward!

Today we’re talking about AI transaction monitoring and why it matters so much as agentic banking starts moving from concept to reality.

Because once AI agents in banking move beyond simple c... more

YouTube

What is up fraud fighters, and welcome to Fraud Forward!

This is one of those conversations every fraud, risk, payments, and operations leader should hear.

We spend a lot of time talking about fraud losses, scam trends, and faster payments. What we... more

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Key Facts

Accepts Guests
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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Tyllen Bicakcic
Co-founder of Payment AI
Payment AI
Episode: AI transaction monitoring for agentic banking risk
Kyle Caldwell
Head of fraud prevention
The Clearing House
Episode: Payments fraud prevention across the lifecycle: Before, during, and after the money moves
Ted Josephson
VP of Bank Fraud and Credit Strategy at Synchrony Financial
Synchrony Financial
Episode: Advanced Fraud Solutions Leadership with Ted Josephson Pt.1
Ari Redbord
Global Head of Policy and Government Affairs at TRM Labs
TRM Labs
Episode: It’s Always Day One: Rethinking Financial Crime in a Converged World w/ Ari Redbord
Steve Lenderman
Head of fraud prevention at ISOB
ISOB
Episode: KYC Isn’t Broken — We Just Keep Asking It to Do the Wrong Job (with Steve Lenderman)
Chen Zamir
Fraud strategy advisor
Sardine; NativeRisk
Episode: Agentic Commerce: The Fraud Hotbed No One’s Ready For (with Chen Zamir)
Frank McKenna
Fraud expert known for challenging conventional thinking on fraud, risk, and decision making
Independent fraud educator/author
Episode: Fraud Isn’t a Silo…It’s a Systems Problem (with Frank McKenna)
Angela Diaz
Risk management professional with broad experience across external fraud, BSA/AML
Unknown (guest role for episode)
Episode: Fraud at Machine Speed: What 2025 Taught Us About 2026
Ben Graf
Neo bank fraud expert; self-taught AI practitioner
Neo banks/fintech space
Episode: Bonus Episode — Building Smarter, Not Harder: Using AI to Eliminate Fraud’s Busy Work with Ben Graf

Host

Hailey Windham
Host of Fraud Forward (formerly Banking on Fraudology)

Reviews

5.0 out of 5 stars from 42 ratings
  • Awesome Podcast

    ⭐️⭐️⭐️⭐️⭐️ Absolutely Amazing! A Must-Listen for All Fraud Fighters!**

    Haley's podcast is a goldmine of valuable information for anyone in the fraud prevention community. Every episode is packed with insights, strategies, and expert advice that are not just relevant but essential for staying ahead of the curve in our field.

    Her ability to break down complex topics into easily digestible content makes this podcast a go-to resource. Whether you're new to the world of fraud prevention or a seaso... more

    Apple Podcasts
    5
    Freddy Massimi
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Shows depth and practical insights for fraud fighters.
Brings candid leadership perspectives and real-world tactics.
Guest lineup spans banking, fintech, and policy, creating broad, actionable discussions.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#81
Japan/Business/Careers
Apple Podcasts
#110
India/Business/Careers

Talking Points

Recent interactions between the hosts and their guests.

Payments fraud prevention across the lifecycle: Before, during, and after the money moves
Q: What is the future of fraud controls in the life cycle with instant payments and AI?
Controls should remain preventative first, with AI helping to triage risk, prioritize investigations, and support narrative building for recovery. The focus is on network‑level visibility and real‑time decisioning to stop fraud before it happens, while maintaining a healthy balance with customer experience.
Payments fraud prevention across the lifecycle: Before, during, and after the money moves
Q: How does the indemnity framework help in returning funds, and what should banks do to maximize its effectiveness?
The indemnity framework allows a sender to request funds back and designate an indemnity code that clarifies fraud as the reason, enabling a faster, real‑time path for recovery. Banks should ensure clear governance, proper routing of indemnity actions through their case management, and proactive communication with counterparties to keep the flow of recoveries transparent and timely.
Payments fraud prevention across the lifecycle: Before, during, and after the money moves
Q: What mistakes do institutions make post-loss, do you think?
Institutions often fail to properly leverage the indemnity process, underestimate the importance of timely collaboration with the sending and receiving banks, and neglect prioritizing the highest‑risk cases in the recovery workflow, which can leave customers under compensated and delays persistent in resolution.
AI transaction monitoring for agentic banking risk
Q: What are the top governance questions a CRO should ask when considering agentic banking?
Key questions include how to adapt risk programs to new channels, how to handle runaway agents (circuit breakers), distinguishing human vs. agent sessions, and how to manage third-party partnerships with vendors like Payment AI.
AI transaction monitoring for agentic banking risk
Q: How can banks maintain trust when AI is initiating financial actions?
Trust is built through auditable decision processes, robust controls like OTPs, sanction checks, and transparent governance around who can authorize what actions.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Fraud Forward

What is Fraud Forward about and what kind of topics does it cover?

A focused, practitioner-oriented show exploring how fraud teams at financial institutions adapt to an accelerating landscape. Episodes frequently center on enterprise fraud leadership, cross-functional governance, practical use of AI and automation, and the human dimension of incident response. Guests range from bank and fintech leaders to policy experts, often discussing how to scale programs, share intelligence, and implement proactive risk management across onboarding, KYC, and payments. A notable pattern is the emphasis on culture, collaboration, and real-world tools over hype, making it useful for listeners who drive or evaluate fraud defenses in large organizations.

Overall it stands out for bringing candid, hands-on conversations th... more

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Which podcasts are similar to Fraud Forward?

These podcasts share a similar audience with Fraud Forward:

1. Fraudology Podcast with Karisse Hendrick
2. Scam Rangers
3. Stolen Podcast
4. Fraud Talk
5. InvestTalk

How many episodes of Fraud Forward are there?

Fraud Forward launched 2 years ago and published 97 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Fraud Forward?

Recent guests on Fraud Forward include:

1. Tyllen Bicakcic
2. Kyle Caldwell
3. Ted Josephson
4. Ari Redbord
5. Steve Lenderman
6. Chen Zamir
7. Frank McKenna
8. Angela Diaz

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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