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Artwork for Fraud Forward

Fraud Forward

Hailey Windham
Fraud Prevention
Fraud
Financial Institutions
Scams
Romance Scams
Artificial Intelligence
Financial Services
Financial Crime
Fraud Detection
Sentilink
Sextortion
Sardine
Social Engineering
Check Fraud
Consumer Protection
Identity Theft
Victim Support
Fraud Ambassador Program
First Party Synthetic Fraud
Generative AI

Fraud Forward is a banking-focused podcast bringing together fraud fighters, risk leaders, and financial crime experts to explore how fraud is evolving, and how financial institutions must adapt. Each episode features practical, candid conversations with teams in the trenches, covering strategy, governance, prevention, and recovery. Rather than chasing headlines, Fraud Forward focuses on what’s wo... more

PublishesWeeklyEpisodes102Founded2 years ago
Number of ListenersCategories
CareersBusinessGovernment

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Artwork for Fraud Forward

Latest Episodes

What’s up, fraud fighters, and welcome back to Fraud Forward!

In part one, you heard fraud fighters describe the current state of fraud with words like acceleration, chaos, fractured, and explosive. And honestly, none of those felt exaggerated. But ... more

YouTube

What’s up fraud fighters, and welcome back to Fraud Forward!

I asked a room full of fraud professionals one question: describe the current state of fraud in one word.

And the answers? Acceleration. Chaos. Explosive. Scary. Unmanageable.

No one sai... more

What’s up, fraud fighters, and welcome back to Fraud Forward!

Before I was sitting in fraud strategy conversations, before I was talking about controls, governance, and layered defenses, before any of this, I was on the teller line. Face-to-face wit... more

YouTube

What’s up, fraud fighters, and welcome back to Fraud Forward!

This Fraud Fight Club recap is one I have been wanting to put down in words because some events are just conferences, and some events remind you exactly why this work matters. This one br... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Kenny A.
Fraud industry professional and speaker featured in the discussion
Independent fraud professional / industry peer
Episode: There’s No Such Thing as “Just a Teller”
Jen Lamont
Guest on the Fraud Forward and Fraudology debrief
Fraud Forward
Episode: Fraud Fight Club Debrief w/Karisse Hendrick and Jen Lamont
Tyllen Bicakcic
Co-founder of Payment AI
Payment AI
Episode: AI transaction monitoring for agentic banking risk
Kyle Caldwell
Head of fraud prevention
The Clearing House
Episode: Payments fraud prevention across the lifecycle: Before, during, and after the money moves
Ted Josephson
VP of Bank Fraud and Credit Strategy at Synchrony Financial
Synchrony Financial
Episode: Advanced Fraud Solutions Leadership with Ted Josephson Pt.1
Ari Redbord
Global Head of Policy and Government Affairs at TRM Labs
TRM Labs
Episode: It’s Always Day One: Rethinking Financial Crime in a Converged World w/ Ari Redbord
Steve Lenderman
Head of fraud prevention at ISOB
ISOB
Episode: KYC Isn’t Broken — We Just Keep Asking It to Do the Wrong Job (with Steve Lenderman)
Chen Zamir
Fraud strategy advisor
Sardine; NativeRisk
Episode: Agentic Commerce: The Fraud Hotbed No One’s Ready For (with Chen Zamir)
Frank McKenna
Fraud expert known for challenging conventional thinking on fraud, risk, and decision making
Independent fraud educator/author
Episode: Fraud Isn’t a Silo…It’s a Systems Problem (with Frank McKenna)

Host

Hailey Windham
Host of Fraud Forward (formerly Banking on Fraudology)

Reviews

5.0 out of 5 stars from 45 ratings
  • Awesome Podcast

    ⭐️⭐️⭐️⭐️⭐️ Absolutely Amazing! A Must-Listen for All Fraud Fighters!**

    Haley's podcast is a goldmine of valuable information for anyone in the fraud prevention community. Every episode is packed with insights, strategies, and expert advice that are not just relevant but essential for staying ahead of the curve in our field.

    Her ability to break down complex topics into easily digestible content makes this podcast a go-to resource. Whether you're new to the world of fraud prevention or a seaso... more

    Apple Podcasts
    5
    Freddy Massimi
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Shows depth and practical insights for fraud fighters.
Brings candid leadership perspectives and real-world tactics.
Guest lineup spans banking, fintech, and policy, creating broad, actionable discussions.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#178
United States/Business/Careers
Apple Podcasts
#86
Canada/Business/Careers
Apple Podcasts
#237
Australia/Business/Careers
Apple Podcasts
#226
India/Business/Careers
Apple Podcasts
#233
Mexico/Business/Careers
Apple Podcasts
#234
South Africa/Business/Careers

Talking Points

Recent interactions between the hosts and their guests.

Payments fraud prevention across the lifecycle: Before, during, and after the money moves
Q: What is the future of fraud controls in the life cycle with instant payments and AI?
Controls should remain preventative first, with AI helping to triage risk, prioritize investigations, and support narrative building for recovery. The focus is on network‑level visibility and real‑time decisioning to stop fraud before it happens, while maintaining a healthy balance with customer experience.
Payments fraud prevention across the lifecycle: Before, during, and after the money moves
Q: How does the indemnity framework help in returning funds, and what should banks do to maximize its effectiveness?
The indemnity framework allows a sender to request funds back and designate an indemnity code that clarifies fraud as the reason, enabling a faster, real‑time path for recovery. Banks should ensure clear governance, proper routing of indemnity actions through their case management, and proactive communication with counterparties to keep the flow of recoveries transparent and timely.
Payments fraud prevention across the lifecycle: Before, during, and after the money moves
Q: What mistakes do institutions make post-loss, do you think?
Institutions often fail to properly leverage the indemnity process, underestimate the importance of timely collaboration with the sending and receiving banks, and neglect prioritizing the highest‑risk cases in the recovery workflow, which can leave customers under compensated and delays persistent in resolution.
AI transaction monitoring for agentic banking risk
Q: What are the top governance questions a CRO should ask when considering agentic banking?
Key questions include how to adapt risk programs to new channels, how to handle runaway agents (circuit breakers), distinguishing human vs. agent sessions, and how to manage third-party partnerships with vendors like Payment AI.
AI transaction monitoring for agentic banking risk
Q: How can banks maintain trust when AI is initiating financial actions?
Trust is built through auditable decision processes, robust controls like OTPs, sanction checks, and transparent governance around who can authorize what actions.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Fraud Forward

What is Fraud Forward about and what kind of topics does it cover?

A focused, practitioner-oriented show exploring how fraud teams at financial institutions adapt to an accelerating landscape. Episodes frequently center on enterprise fraud leadership, cross-functional governance, practical use of AI and automation, and the human dimension of incident response. Guests range from bank and fintech leaders to policy experts, often discussing how to scale programs, share intelligence, and implement proactive risk management across onboarding, KYC, and payments. A notable pattern is the emphasis on culture, collaboration, and real-world tools over hype, making it useful for listeners who drive or evaluate fraud defenses in large organizations.

Overall it stands out for bringing candid, hands-on conversations th... more

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How many listeners does Fraud Forward get?

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How many subscribers and views does Fraud Forward have?

To see how many followers or subscribers Fraud Forward has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Fraud Forward?

These podcasts share a similar audience with Fraud Forward:

1. Fraudology Podcast with Karisse Hendrick
2. Scam Rangers
3. The Daily
4. Darknet Diaries
5. The Journal.

How many episodes of Fraud Forward are there?

Fraud Forward launched 2 years ago and published 102 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Fraud Forward?

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Rephonic pulls ratings and reviews for Fraud Forward from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Fraud Forward?

Recent guests on Fraud Forward include:

1. Kenny A.
2. Jen Lamont
3. Tyllen Bicakcic
4. Kyle Caldwell
5. Ted Josephson
6. Ari Redbord
7. Steve Lenderman
8. Chen Zamir

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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