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AttractionPros Podcast

AttractionPros
Guest Experience
Attractions Industry
Employee Engagement
Leadership
Attraction Industry
Leadership Development
Theme Parks
Networking
IAPA Expo
Organizational Culture
Family Entertainment Centers
Career Development
Service Recovery
Customer Experience
IAAPA Expo
Disney
Organizational Effectiveness
Immersive Experiences
Harry Potter
Entrepreneurship

AttractionPros brings you into the room with the top leaders, executives, and influencers in the attractions industry, to gain the widest possible perspective of all areas of the industry. Most people are only exposed to the practices of their own organization without seeing how the rest of the industry operates. By following AttractionPros, you will gain the skills and knowledge needed to succeed... more

PublishesWeeklyEpisodes100Founded9 years ago
Number of ListenersCategories
BusinessLeisureManagement

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Artwork for AttractionPros Podcast

Latest Episodes

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.

Lauren Weaver is the Vice President of Marketing and Business Development at Sally Dark Rides. Raised in Jacksonville, Florida, Lauren grew... more

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.

Paul Couch is the Creative Producer of PTC Stages. Over the course of a decades-long career in entertainment, Paul built a remarkable path ... more

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.

Walter Magnuson is the Executive Director of Winchester Mystery House. With a background that includes guest-facing leadership roles at The... more

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.

Niko Radjenovic is the Vice President of Business Services for the Wildlife Conservation Society. After growing up visiting the Bronx Zoo a... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Walter Magnuson
Executive Director, Winchester Mystery House
Winchester Mystery House
Episode: Episode 455: Walter Magnuson talks about legends and lore, steering the passion, and providing reassurance
Niko Radjenovic
Vice President of Business Services for the Wildlife Conservation Society
Wildlife Conservation Society
Episode: Episode 454 - Niko Radjenovic talks about about pioneering conservation, nimble leadership, and cascading goals
Melissa Felder
Cultural attractions executive leader
Tamview Strategy
Episode: Episode 453 - Melissa Felder talks about purpose-driven organizations, people-powered experiences and future of cultural attractions
Kathleen McDonough
Co-founder of Evercruiting, advocate for frontline managers and applicants
Evercruiting
Episode: Episode 452: Kathleen McDonough and Derek Williamson talk about recruitment technology, drawing a line in the sand with AI, and advocating for the applicant
Derek Williamson
Co-founder of Evercruiting, former CEO involved in hiring technology
Evercruiting
Episode: Episode 452: Kathleen McDonough and Derek Williamson talk about recruitment technology, drawing a line in the sand with AI, and advocating for the applicant
Mike Whincup
Chief ride designer and marketing director for Galaxy Multi Rides; founder/CEO of Do The Beach franchising
Galaxy Multi Rides; Do The Beach
Episode: Episode 451: Mike Whincup talks about modular attractions, profitability through efficiency and trends in inflataparks
Nick DiMatteo
CEO of 45 Games
45 Games
Episode: Episode 450: Nick DiMatteo talks about changing the world, multi-sensory birthday parties and ambiverts
Ben Thompson
CEO of Storyland Locations
Storyland Locations
Episode: Episode 449: Ben Thompson talks about story-led experiences, connecting IP to operators and being a lifelong learner
Marc Dixon
Managing Director and Co-founder USA of Study Academy USA
Study Academy USA
Episode: Episode 448: Marc Dixon talks about technology in attractions, AI’s purpose in the industry, and learning to take risks

Hosts

Josh Liepman
Host with deep experience in attraction operations and guest experience strategy
Matthew Heller
Co-host focusing on leadership, organizational effectiveness, and employee engagement

Reviews

5.0 out of 5 stars from 38 ratings
  • Exposure to influences

    Must listen! It's essential to feel like an expat once in a while, it leads to being exposed to very diverse cultures that could surely influence the way we think and behave. - Valerie Cockerell

    Apple Podcasts
    5
    andrealocsin
    Philippines3 years ago
  • A fantastic podcast!

    Guys, I’ve been listening to your podcast for the last few months and want to say a huge thank you!

    I’ve learned so much from you and your guests, on customer experience, on brand, leadership and so much more.

    Keep up the amazing work!

    Apple Podcasts
    5
    KellyMols
    United Kingdom6 years ago
  • Much needed

    As a marketer and distributor of attractions and tours, it’s great to have a show that covers many different facets of the industry. Matt and Josh find great guests and ask a lot of good questions. Keep it up guys!

    Apple Podcasts
    5
    Jon455677
    United States7 years ago
  • Helpful

    A great podcast for anyone in operations/hospitality! Kickstarts good ideas, gives different and helpful perspectives. Loved the mailbag episode, and the website has interesting articles. Thanks for taking the time to make this podcast 👍🏼

    Apple Podcasts
    5
    Short backed Daisy
    United States9 years ago
  • Great information and insider information

    Started listening to the podcasts mid season, but I've now backtracked to the start again.

    Really easy and even sometimes funny listening (hope they don't read this and get big headed).

    With all the traveling I do it's great to have some offline media to listen to. Keep up the good work guys!

    Apple Podcasts
    5
    Bencstory
    United Kingdom9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Covers a wide range of industry topics from operations to storytelling and technology.
Listeners appreciate actionable takeaways and guest expertise across diverse attractions sectors.
Professional and practical, with real-world leadership and guest-experience insights.

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Talking Points

Recent interactions between the hosts and their guests.

Episode 453 - Melissa Felder talks about purpose-driven organizations, people-powered experiences and future of cultural attractions
Q: What does the future look like for science centers and zoos?
The discussion highlights a shift toward active participation, personalized experiences, ethical considerations, and stronger conservation messaging, with a belief that technology will complement rather than replace tangible, in-person experiences.
Episode 453 - Melissa Felder talks about purpose-driven organizations, people-powered experiences and future of cultural attractions
Q: How do mission statements materialize into everyday staff roles and guest interactions?
She explains the process of translating mission into a team purpose, live exhibits, staff prompts, and huddles, ensuring employees are engaged and able to convey the mission through their daily interactions.
Episode 453 - Melissa Felder talks about purpose-driven organizations, people-powered experiences and future of cultural attractions
Q: Tell us about yourself and your career arc.
Melissa Felder describes a three-decade journey from consumer brands and technology into mission-driven cultural attractions, emphasizing leadership roles that bridged marketing, revenue, and guest experience, ultimately aligning personal and organizational purposes.
Episode 452: Kathleen McDonough and Derek Williamson talk about recruitment technology, drawing a line in the sand with AI, and advocating for the applicant
Q: Why is employer branding so critical in the hiring process beyond marketing?
Because the initial five seconds a candidate spends looking at a job posting shapes their perception of the company, and the actual hiring process must reflect the brand values; a positive candidate experience reinforces the brand and can influence both the quantity and quality of applicants.
Episode 452: Kathleen McDonough and Derek Williamson talk about recruitment technology, drawing a line in the sand with AI, and advocating for the applicant
Q: How does Evercruiting approach AI in recruiting to avoid replacing human judgment?
They advocate using AI to surface positives and assist with scheduling, posting, and logistics, while keeping human judgment at the center for evaluation; the idea is to augment human capabilities rather than replace them, using AI for tasks like highlighting strengths and supporting candidates in presenting themselves better to employers.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About AttractionPros Podcast

What is AttractionPros Podcast about and what kind of topics does it cover?

A thoughtful deep-dive into leadership, guest experience, and operations across the attractions and entertainment space. Episodes frequently explore how culture, guest psychology, and technology intersect to shape memorable experiences—from historic venues and cultural institutions to immersive entertainment and multi-park ecosystems. Notable strengths include guest-driven insights from operators, creators, and executives, practical leadership takeaways, and a clear emphasis on ethics, staff development, and sustaining mission-driven guest experiences. This show is likely to appeal to senior operators, designers, marketers, and anyone responsible for guest satisfaction and business results in attractions, hospitality, or experiential spaces... more

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How many listeners does AttractionPros Podcast get?

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What are the audience demographics for AttractionPros Podcast?

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How many subscribers and views does AttractionPros Podcast have?

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Which podcasts are similar to AttractionPros Podcast?

These podcasts share a similar audience with AttractionPros Podcast:

1. Coaster Radio: The Original Theme Park Podcast
2. SmartLess
3. In the Loop
4. Escape This Podcast
5. Pod Save America

How many episodes of AttractionPros Podcast are there?

AttractionPros Podcast launched 9 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact AttractionPros Podcast?

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What guests have appeared on AttractionPros Podcast?

Recent guests on AttractionPros Podcast include:

1. Walter Magnuson
2. Niko Radjenovic
3. Melissa Felder
4. Kathleen McDonough
5. Derek Williamson
6. Mike Whincup
7. Nick DiMatteo
8. Ben Thompson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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