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AttractionPros Podcast

AttractionPros
Guest Experience
Attractions Industry
Leadership
Employee Engagement
Attraction Industry
Leadership Development
Theme Parks
IAPA Expo
Networking
Organizational Culture
Disney
Family Entertainment Centers
Career Development
Customer Experience
Service Recovery
IAAPA Expo
Organizational Effectiveness
Immersive Experiences
Harry Potter
Entrepreneurship

AttractionPros brings you into the room with the top leaders, executives, and influencers in the attractions industry, to gain the widest possible perspective of all areas of the industry. Most people are only exposed to the practices of their own organization without seeing how the rest of the industry operates. By following AttractionPros, you will gain the skills and knowledge needed to succeed... more

PublishesWeeklyEpisodes100Founded9 years ago
Number of ListenersCategories
ManagementBusinessLeisure

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Artwork for AttractionPros Podcast

Latest Episodes

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.

Gil Perez is an experienced attractions industry executive and author of the forthcoming book Radical Welcome. His nearly 40-year career be... more

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.

What’s the one premier event that brings the global attractions industry together? IAAPA

Expo 2026, happening in Orlando, Florida, Novembe... more

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.

What’s the one premier event that brings the global attractions industry together? IAAPA

Expo 2026, happening in Orlando, Florida, Novembe... more

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.

What’s the one premier event that brings the global attractions industry together? IAAPA

Expo 2026, happening in Orlando, Florida, Novembe... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Daniel Billington
Head of Business Development for AirParx, with experience in sports, fitness and active entertainment.
Airquee Group
Episode: Episode 477: Daniel Billington talks about community, competition and challenge, reinvesting in your venue and a recird setting bounce house
Greg Spittle
Co-founder and CEO of Intelliplay, with experience as an attractions operator and technology entrepreneur.
Intelliplay
Episode: Episode 476: Greg Spittle talks about problem solving like an engineer, listening to your customers and gamifying active play
Michael Savastano
President of Hospitality for PE Management Group, overseeing Belmont Park
PE Management Group
Episode: Episode 475: Michael Savastano talks about positivity with accountability, experiential luxury, and heart-centered leadership
Chris Matern
Director of Operations at Airborne Trampoline Parks; founder of MaternCo
Airborne Trampoline Parks; MaternCo
Episode: Episode 474: Chris Matern talks about removing friction, people over profit and practical pivots
Jon Tozer
Vice President of Global Strategy at Holovis
Holovis
Episode: Episode 473: Jon Tozer talks about the deeper meaning of “immersive,” transforming sensory experiences, and authenticity at the human level
Tim Benson
CEO of the Fremont Family YMCA
Fremont Family YMCA
Episode: Episode 472: Tim Benson talks about consumer behavior, an attractions mindset at the YMCA, and Tim’s accountability process
Bob Rogers
Founder of BRC Imagination Arts
BRC Imagination Arts
Episode: Episode 470: Bob Rogers talks about deep story, show business identity, and getting fired from Disney
Ryan Allen
Lead Wingman and Chief Experience Officer, Little Birdie Consulting
Little Birdie Consulting
Episode: Episode 466: Ryan Allen talks about how creativity builds community, the intentionality of hospitality, and quicksand
Caroline Schumacher
President and CEO of Give Kids The World
Give Kids The World
Episode: Episode 464: Caroline Schumacher talks about inspiring hope, light, and joy, a first-class hospitality mindset, and work-life integration

Hosts

Josh Liebman
Host of AttractionPros Podcast; guides discussion with guests across leadership, hospitality, and show design.
Matt Heller
Co-host focusing on leadership and organizational effectiveness; helps steer conversations toward practical leadership and guest-experience strategies.

Reviews

5.0 out of 5 stars from 41 ratings
  • Exposure to influences

    Must listen! It's essential to feel like an expat once in a while, it leads to being exposed to very diverse cultures that could surely influence the way we think and behave. - Valerie Cockerell

    Apple Podcasts
    5
    andrealocsin
    Philippines3 years ago
  • A fantastic podcast!

    Guys, I’ve been listening to your podcast for the last few months and want to say a huge thank you!

    I’ve learned so much from you and your guests, on customer experience, on brand, leadership and so much more.

    Keep up the amazing work!

    Apple Podcasts
    5
    KellyMols
    United Kingdom6 years ago
  • Much needed

    As a marketer and distributor of attractions and tours, it’s great to have a show that covers many different facets of the industry. Matt and Josh find great guests and ask a lot of good questions. Keep it up guys!

    Apple Podcasts
    5
    Jon455677
    United States7 years ago
  • Helpful

    A great podcast for anyone in operations/hospitality! Kickstarts good ideas, gives different and helpful perspectives. Loved the mailbag episode, and the website has interesting articles. Thanks for taking the time to make this podcast 👍🏼

    Apple Podcasts
    5
    Short backed Daisy
    United States9 years ago
  • Great information and insider information

    Started listening to the podcasts mid season, but I've now backtracked to the start again.

    Really easy and even sometimes funny listening (hope they don't read this and get big headed).

    With all the traveling I do it's great to have some offline media to listen to. Keep up the good work guys!

    Apple Podcasts
    5
    Bencstory
    United Kingdom9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Audiences value the blend of entertainment history, operational detail, and marketing strategy.
Fans appreciate diverse industry coverage and engaging conversations.
Listeners praise practical guest-experience insights and actionable leadership lessons.
Many highlight the show as a go-to source for ideas to improve guest experiences and team culture.

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Talking Points

Recent interactions between the hosts and their guests.

Episode 477: Daniel Billington talks about community, competition and challenge, reinvesting in your venue and a recird setting bounce house
Q: How do you differentiate competition and challenge?
Billington describes a challenge as more individual, involving overcoming personal obstacles or fears, while competition involves measuring performance against other people. He emphasizes accessibility and opportunities for participants with different abilities.
Episode 477: Daniel Billington talks about community, competition and challenge, reinvesting in your venue and a recird setting bounce house
Q: What can the active entertainment industry learn from sports and fitness?
Billington says attractions can adopt established practices in community building, customer experience, layout design, activity pathways and technology, helping motivate children to stay active and return.
Episode 476: Greg Spittle talks about problem solving like an engineer, listening to your customers and gamifying active play
Q: What's the business case? Why would an operator say, hey, we need this for enhanced guest experience, better revenue, you know, that kind of thing?
Spittle says Intelliplay can increase repeat visits through gamification, improve revenue through rebuys and reduced time overruns, and let staff focus more on safety and guest interaction.
Episode 476: Greg Spittle talks about problem solving like an engineer, listening to your customers and gamifying active play
Q: How did you go from being a chemical engineer to running a trampoline park?
A former MBA classmate proposed opening a trampoline park in 2013. Spittle joined him, and the entrepreneurial experience led him toward building software to help attractions operators.
Episode 474: Chris Matern talks about removing friction, people over profit and practical pivots
Q: What sparked your philosophy of putting people above profit, and how does that play out in daily operations?
He shares examples like affordable pricing, generous party packages, and removing unnecessary friction points that reduce complaints and increase guest loyalty, with profit following from better experiences.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
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Age Range
Household Income
Social Media Reach

Frequently Asked Questions About AttractionPros Podcast

What is AttractionPros Podcast about and what kind of topics does it cover?

A recurring show focused on leadership, guest experience, and organizational excellence within the attractions and hospitality ecosystem. Episodes frequently explore hospitality as a mindset, purposeful leadership, and how to translate storytelling into remarkable guest journeys, with deep dives into show design, operations, and brand partnerships. Across interviews with nonprofit leaders, theme-park veterans, and industry innovators, the conversations illuminate practical tactics for building teams, delivering consistent experiences, and aligning marketing with service. Notable threads include authentic communication, cross-functional collaboration, and turning challenges into high-impact guest moments, plus a willingness to discuss techno... more

Where can I find podcast stats for AttractionPros Podcast?

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How many listeners does AttractionPros Podcast get?

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What are the audience demographics for AttractionPros Podcast?

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How many subscribers and views does AttractionPros Podcast have?

To see how many followers or subscribers AttractionPros Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to AttractionPros Podcast?

These podcasts share a similar audience with AttractionPros Podcast:

1. Green Tagged: Theme Park in 30
2. Experience Imagination: A Themed Entertainment Podcast
3. The Coaster101 Podcast
4. The League of Extraordinary Storytellers
5. The Themed Attraction Podcast

How many episodes of AttractionPros Podcast are there?

AttractionPros Podcast launched 9 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact AttractionPros Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for AttractionPros Podcast?

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How do I access podcast episode transcripts for AttractionPros Podcast?

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What guests have appeared on AttractionPros Podcast?

Recent guests on AttractionPros Podcast include:

1. Daniel Billington
2. Greg Spittle
3. Michael Savastano
4. Chris Matern
5. Jon Tozer
6. Tim Benson
7. Bob Rogers
8. Ryan Allen

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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