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Artwork for You Came to the Right Place, by TravelPulse Canada

You Came to the Right Place, by TravelPulse Canada

TravelPulse Canada
Canada
Ama Waterways
Amawaterways
Experiential Travel
Expedia Cruises
Multi-Generational Travel
Travelpulse Canada Readers' Choice Awards
Explora Journeys
Mexico
Family Travel
Club Med
MSC Cruises
Wellness Travel
Explora III
Luxury Travel
Ireland
Scotland
Wellness In Travel and Tourism
Galapagos
All-Inclusive Resorts

Canada’s travel trade doesn’t need more spin — it needs real talk. On You Came to the Right Place, TravelPulse Canada's Natasha Lair and Jen Mallia unpack the news, trends, and tensions shaping the industry, with candid conversations and a distinctly Canadian point of view.

Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. ... more

PublishesTwice monthlyEpisodes9Founded4 months ago
Number of ListenersCategories
Society & CulturePlaces & TravelBusinessCareers

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Artwork for You Came to the Right Place, by TravelPulse Canada

Latest Episodes

In Episode 9 of You Came to the Right Place, hosts Natasha Lair and Jen Mallia are joined by Chris Austin, President of North America for Explora Journeys. Together, they discuss how Explora Journeys is redefining luxury ocean travel, what's new aboa... more

Wellness travel is booming, but what does "wellness" actually mean?

And how can travel advisors confidently recommend experiences that deliver more than just a spa treatment?

In Episode 8 of You Came to the Right Place, hosts Natasha Lair and Jen... more

In the latest episode of You Came To The Right Place, hosts Natasha Lair and Jen Mallia sit down with Donna Looby, Regional Sales Manager at Brendan Vacations, to discuss the trends shaping travel to the Celtic Isles and the opportunities advisors sh... more

In episode six of You Came to the Right Place, Natasha Lair and Jen Mallia sit down with Ian Patterson, Country Manager for MSC Cruises Canada, to discuss what's driving demand among Canadian cruisers, the growing popularity of short sailings and MSC... more

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Recent Guests

Chris Austin
President of North America for Explora Journeys
Explora Journeys
Episode: Sea of Change: The Luxury Cruise Trends Shaping Traveller Demand
Oxana Spivey
Vice President of Wellness Standards and Education at Wellness in Travel and Tourism (WITS)
Wellness in Travel and Tourism (WITS)
Episode: Healthy Bookings: Wellness Travel Trends Shaping Client Demand
Lauren Pronger
Founder and CEO of Well Inspired Travels
Well Inspired Travels
Episode: Healthy Bookings: Wellness Travel Trends Shaping Client Demand
Donna Looby
Regional Sales Manager, Brendan Vacations
Brendan Vacations
Episode: Castles, Clans and Big Commissions: Brendan Vacations on What's Trending in the Celtic Isles
Ian Patterson
Country Manager for MSC Cruises Canada
MSC Cruises
Episode: The Next Wave of Cruise Travel: MSC's Ian Patterson Dishes on What's Selling, What's Changing and What's Next
Kathy Buckworth
Award-winning writer and media personality focusing on parenting and grand-generational travel
Guest
Episode: Three Generations, One Itinerary: Parenting Expert Kathy Buckworth on Selling Multi-Gen Travel
Johanna Silver
Vacation consultant with Expedia Cruises
Expedia Cruises
Episode: Itinerary Glow-Up: Johanna Silver of Expedia Cruises on Curated, Client-First Travel
Gabi Hradsky
Independent travel advisor based in Brantford, Ontario
Independent travel advisor
Episode: From Posts to Profit: Independent Advisor Gabi Hradsky on the Power of Social Media
Patrice Beasley
Independent travel advisor with Go Travel (southern Alberta)
Go Travel
Episode: Independent Advisor, Patrice Beasley, on Changing Travel Trends and the Advisor’s Role in Uncertain Times

Hosts

Natasha Lair
Co-host and Managing Editor of TravelPulse Canada with a warm, curious approach; focused on human angles and factual reporting.
Jen Mallia
Co-host and Senior Editor with two decades in travel media; brings industry insight and quick wit to discussions.

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Talking Points

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Healthy Bookings: Wellness Travel Trends Shaping Client Demand
Q: How should travel advisors approach wellness trends without becoming overwhelmed by noise?
Advisors should rely on established standards and credible resources, stay educated about evolving trends, and implement a framework to assess properties against clear criteria rather than chasing every new trend.
Healthy Bookings: Wellness Travel Trends Shaping Client Demand
Q: What is the purpose of the Wellness in Travel and Tourism (WITS) certification?
WITS provides global wellness standards for hospitality properties by evaluating factors across multiple criteria and five pillars, helping travelers identify authentic wellness experiences and giving advisors a reliable framework to guide clients.
Sea of Change: The Luxury Cruise Trends Shaping Traveller Demand
Q: If you could change one perception about cruising, what would it be?
The biggest myths about cruising, such as crowds and limited time in ports, should be replaced by experiences of ocean travel that feel like a luxury hotel experience with substantial time in destinations.
The Next Wave of Cruise Travel: MSC's Ian Patterson Dishes on What's Selling, What's Changing and What's Next
Q: What trend are advisors watching in terms of airfare and its impact on bookings?
Managing airfare is a major trend; affordable, commissionable air, and predictable connections are key factors advisors consider when marketing MSC packages to clients.
The Next Wave of Cruise Travel: MSC's Ian Patterson Dishes on What's Selling, What's Changing and What's Next
Q: How important is seamless packaging for advisors right now?
A single price encompassing air, transfers, and the cruise simplifies selling and helps first-time cruisers commit, while still allowing room for meaningful upgrades and onboard experiences.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Real-talk conversations from seasoned Canadian travel editors focus on the industry's news, trends, and practical realities. Episodes center on behind-the-scenes event coverage, multi-generational family travel planning, curating client experiences, leveraging social media for advisor businesses, and navigating travel advisories, all with a distinctly Canadian perspective. The hosts bring decades of media and travel experience, mixing candid insights, relatable anecdotes, and actionable takeaways for travel advisors, suppliers, and industry professionals. A notable strength is the emphasis on relationships, community, and practical tools for the trade, often weaving sponsor or partner context into practical discussions. This mix makes it he... more

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1. TIQUE Talks: The Business Podcast for Travel Advisors

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this podcast launched 4 months ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Chris Austin
2. Oxana Spivey
3. Lauren Pronger
4. Donna Looby
5. Ian Patterson
6. Kathy Buckworth
7. Johanna Silver
8. Gabi Hradsky

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