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Artwork for You Came to the Right Place, by TravelPulse Canada

You Came to the Right Place, by TravelPulse Canada

TravelPulse Canada
Canada
Ama Waterways
Amawaterways
Experiential Travel
Expedia Cruises
Multi-Generational Travel
Travelpulse Canada Readers' Choice Awards
Mexico
Family Travel
Club Med
MSC Cruises
Ireland
Scotland
Galapagos
All-Inclusive Resorts
Kathy Buckworth

Canada’s travel trade doesn’t need more spin — it needs real talk. On You Came to the Right Place, TravelPulse Canada's Natasha Lair and Jen Mallia unpack the news, trends, and tensions shaping the industry, with candid conversations and a distinctly Canadian point of view.

Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. ... more

PublishesTwice monthlyEpisodes7Founded4 months ago
Number of ListenersCategories
BusinessSociety & CultureCareersPlaces & Travel

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Artwork for You Came to the Right Place, by TravelPulse Canada

Latest Episodes

In the latest episode of You Came To The Right Place, hosts Natasha Lair and Jen Mallia sit down with Donna Looby, Regional Sales Manager at Brendan Vacations, to discuss the trends shaping travel to the Celtic Isles and the opportunities advisors sh... more

In episode six of You Came to the Right Place, Natasha Lair and Jen Mallia sit down with Ian Patterson, Country Manager for MSC Cruises Canada, to discuss what's driving demand among Canadian cruisers, the growing popularity of short sailings and MSC... more

In Episode 5 of You Came to the Right Place, co-hosts Natasha Lair and Jen Mallia go behind the scenes of the 2026 TravelPulse Canada Readers’ Choice Awards.

Recorded just days after the event at the Four Seasons Hotel Toronto, the episode offers a... more

In Episode 4 of You Came to the Right Place, co-hosts Natasha Lair and Jen Mallia sit down with Canadian media personality, travel writer, and parenting expert Kathy Buckworth to unpack one of the biggest trends advisors are navigating right now: mul... more

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Recent Guests

Donna Looby
Regional Sales Manager, Brendan Vacations
Brendan Vacations
Episode: Castles, Clans and Big Commissions: Brendan Vacations on What's Trending in the Celtic Isles
Ian Patterson
Country Manager for MSC Cruises Canada
MSC Cruises
Episode: The Next Wave of Cruise Travel: MSC's Ian Patterson Dishes on What's Selling, What's Changing and What's Next
Kathy Buckworth
Award-winning writer and media personality focusing on parenting and grand-generational travel
Guest
Episode: Three Generations, One Itinerary: Parenting Expert Kathy Buckworth on Selling Multi-Gen Travel
Johanna Silver
Vacation consultant with Expedia Cruises
Expedia Cruises
Episode: Itinerary Glow-Up: Johanna Silver of Expedia Cruises on Curated, Client-First Travel
Gabi Hradsky
Independent travel advisor based in Brantford, Ontario
Independent travel advisor
Episode: From Posts to Profit: Independent Advisor Gabi Hradsky on the Power of Social Media
Patrice Beasley
Independent travel advisor with Go Travel (southern Alberta)
Go Travel
Episode: Independent Advisor, Patrice Beasley, on Changing Travel Trends and the Advisor’s Role in Uncertain Times

Hosts

Natasha Lair
Co-host and Managing Editor of TravelPulse Canada with a warm, curious approach; focused on human angles and factual reporting.
Jen Mallia
Co-host and Senior Editor with two decades in travel media; brings industry insight and quick wit to discussions.

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Talking Points

Recent interactions between the hosts and their guests.

The Next Wave of Cruise Travel: MSC's Ian Patterson Dishes on What's Selling, What's Changing and What's Next
Q: What trend are advisors watching in terms of airfare and its impact on bookings?
Managing airfare is a major trend; affordable, commissionable air, and predictable connections are key factors advisors consider when marketing MSC packages to clients.
The Next Wave of Cruise Travel: MSC's Ian Patterson Dishes on What's Selling, What's Changing and What's Next
Q: How important is seamless packaging for advisors right now?
A single price encompassing air, transfers, and the cruise simplifies selling and helps first-time cruisers commit, while still allowing room for meaningful upgrades and onboard experiences.
The Next Wave of Cruise Travel: MSC's Ian Patterson Dishes on What's Selling, What's Changing and What's Next
Q: If you had to pick one MSC itinerary, where would you go and why?
The host highlights a September sailing from Hamburg to Cork, Lille near Dublin, Belfast, Greenock, and a Canary Islands itinerary as an appealing choice, citing personal familiarity and the appeal of diverse stops.
Three Generations, One Itinerary: Parenting Expert Kathy Buckworth on Selling Multi-Gen Travel
Q: What were the major logistical challenges you anticipated before leaving, and how did you address them?
Key concerns included car seats on planes, packing diapers and formula, managing naps, and ensuring there was space near the restaurant for tired kids; they divided supplies and planned around nap schedules and dietary restrictions.
Three Generations, One Itinerary: Parenting Expert Kathy Buckworth on Selling Multi-Gen Travel
Q: What made multi-generational travel appealing to your family, Kathy?
Kathy explains that the appeal comes from being able to see multiple generations together in one extended period, creating shared memories and reducing screen time, while also acknowledging the need to plan around differing needs and energy levels.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Real-talk conversations from seasoned Canadian travel editors focus on the industry's news, trends, and practical realities. Episodes center on behind-the-scenes event coverage, multi-generational family travel planning, curating client experiences, leveraging social media for advisor businesses, and navigating travel advisories, all with a distinctly Canadian perspective. The hosts bring decades of media and travel experience, mixing candid insights, relatable anecdotes, and actionable takeaways for travel advisors, suppliers, and industry professionals. A notable strength is the emphasis on relationships, community, and practical tools for the trade, often weaving sponsor or partner context into practical discussions. This mix makes it he... more

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this podcast launched 4 months ago and published 7 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Donna Looby
2. Ian Patterson
3. Kathy Buckworth
4. Johanna Silver
5. Gabi Hradsky
6. Patrice Beasley

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