WTF! Walk The Floors Podcast- All Things Hospitality Training
Michele Kline and Stephanie LegerHospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes ... more
| Publishes | Weekly | Episodes | 146 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | How ToEducationBusiness | |||
Listen to the Podcast
Latest Episodes
Join Michele Kline & Stephanie Leger for an engaging podcast episode where they delve into the intriguing world of hotel inspections! In this latest episode, they'll take you behind the scenes of a recent inspection, sharing invaluable insights and t... more
In the realm of hospitality, where every detail contributes to the guest experience, the trifecta of ambiance, communication, and service quality reigns supreme. more
In the bustling world of hospitality, where the success of a business hinges on the seamless orchestration of front-of-the-house and back-of-the-house operations, clear communication channels serve as the lifeblood of efficiency and customer satisfac... more
The latest trends show that a restaurant experience can go bad due to poor service, subpar food quality, cleanliness issues, and lackluster ambiance. In our latest episode, Michele Kline and Stephanie Leger delve into the reasons behind these trends ... more
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Reviews
- Amazing and practical!
These ladies just bring the best stuff to their show! Love this show!
Apple Podcasts5wilslickers
United States2 years ago
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Chart Rankings
Apple Podcasts | #229 |  United Kingdom/Education/How To |
Apple Podcasts | #21 |  Ireland/Education/How To |
Apple Podcasts | #46 |  Philippines/Education/How To |
Apple Podcasts | #230 |  Denmark/Education/How To |
Audience
Listeners, engagement and demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Engagement Score | |||
|---|---|---|---|---|---|
| Primary Location | Social Media Reach | ||||
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