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What the Fixed Ops?! (WTF?!)

Russell Hill, Charity Dunning
Automotive Industry
Fixed Operations
Entrepreneurship
Chameleon Limited
Artificial Intelligence
Customer Data Platforms
Timeai
Partsync
Automotive Finance
Customer Relationship
Dealer Management System
Customer Centricity
Business Support
Organization
Motivation
Self-Confidence
Training
Automotive Industry Resilience
Ransomware
Data

Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.

PublishesDailyEpisodes1000Founded4 years ago
Number of ListenersCategories
AutomotiveNewsLeisureBusiness News

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Artwork for What the Fixed Ops?!

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Recent Guests

Jonathan Lampros
COO of Pro Roofing America
Pro Roofing America
Episode: Jonathan Lampros of Pro Roofing America- What the Fixed Ops?! Full Episode!
Robert Migliaccio
Service Director at Carter Myer's Automotive
Carter Myer's Automotive
Episode: Robert Migliaccio of Carter Myer Automotive - What the Fixed Ops?! Full Episode!
Mike Vogel
Fixed Ops coach, president of ASMC.
ASMC
Episode: Mike Vogel of ASMC - What the Fixed Ops?! Full Episode!
Brian Pasch
Founder of the Pasch Group, an automotive technology company
Pasch Group
Episode: Brian Pasch of Pasch Group - What the Fixed Ops?! Full Episode!
Brad Wise
Executive Manager at Ferman Chevrolet Mazda
Ferman Chevrolet Mazda
Episode: Brad Wise of Ferman Chevrolet Mazda - What the Fixed Ops?! Full Episode!
Tim Hayden
CEO at BrainTrust Partners
BrainTrust Partners
Episode: Tim Hayden of BrainTrust Partners - What the Fixed Ops?! Full Episode!
April Simmons
Corporate Internet Director and Marketing Director at Horne Auto Group.
Horne Auto Group
Episode: April Simmons of Horne Auto Group - What the Fixed Ops?! Full Episode!
Jim Bernasek
CEO and co-founder of Chameleon Limited, focused on providing analytics solutions for automotive dealerships.
Chameleon Limited
Episode: THEN and NOW with Jim Bernasek - What the Fixed Ops?! Full Episode!

Hosts

Russell B. Hill
Automotive expert and entrepreneur, host of the show, who provides insights into fixed operations and industry best practices.
Charity Dunning
CMO and co-host, contributing marketing expertise and insights into the automotive industry.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

THEN and NOW with Jim Bernasek - What the Fixed Ops?! Full Episode!
Q: Do you think FixedOPS needs to be fixed? If so, how?
Yes, Jim believes the issue lies in the education and training within the fixed operations area of dealerships.
THEN and NOW with Jim Bernasek - What the Fixed Ops?! Full Episode!
Q: What requirements do you think are necessary to be an entrepreneur?
Jim emphasizes the need for confidence, organization, and the drive to succeed as key traits for entrepreneurs.
THEN and NOW with Jim Bernasek - What the Fixed Ops?! Full Episode!
Q: Is there anything that you haven't expected or has surprised you in any way?
Jim discusses that the biggest surprise is the amount of support available to entrepreneurs and how essential it is to accept and seek help from others.
April Simmons of Horne Auto Group - What the Fixed Ops?! Full Episode!
Q: What digital marketing vertical has the highest ROI in automotive?
It depends on the goal, but it's important to engage customers earlier in the funnel rather than just focusing on sales.
April Simmons of Horne Auto Group - What the Fixed Ops?! Full Episode!
Q: What is the 10 foot rule? And why is that important to you?
It emphasizes the importance of greeting and assisting every customer within 10 feet, fostering better customer service.

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Frequently Asked Questions About What the Fixed Ops?!

What is What the Fixed Ops?! about and what kind of topics does it cover?

Focused on the automotive industry, this podcast provides insight into fixed operations, which includes crucial business aspects like service and parts. Expert discussions lead listeners through best practices for Multi-Point Inspections, the integration of technology, and the significance of transparency and communication with customers. Noteworthy themes also include the evolution of artificial intelligence, the challenges automotive dealers face with technology adoption, and discussions about leadership in the industry. The unique combination of automotive expertise and practical business advice positions this podcast as a valuable resource for industry professionals looking to enhance their operations and customer relationships.

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Which podcasts are similar to What the Fixed Ops?!?

These podcasts share a similar audience with What the Fixed Ops?!:

1. Service Drive Revolution with Chris Collins
2. Car Dealership Guy Podcast

How many episodes of What the Fixed Ops?! are there?

What the Fixed Ops?! launched 4 years ago and published 1000 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on What the Fixed Ops?!?

Recent guests on What the Fixed Ops?! include:

1. Jonathan Lampros
2. Robert Migliaccio
3. Mike Vogel
4. Brian Pasch
5. Brad Wise
6. Tim Hayden
7. April Simmons
8. Jim Bernasek

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