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Artwork for Unpacking the Digital Shelf

Unpacking the Digital Shelf

Digital Shelf Institute
E-Commerce
Retail Media
Artificial Intelligence
Digital Shelf
Consumer Behavior
Amazon
Digital Transformation
Digital Shelf Institute
Digital Commerce
Digital Marketing
Retail Media Networks
Agentic Commerce
Consumer Packaged Goods
Social Commerce
Walmart
Omnichannel Strategy
Personalization
Amazon Ads
E-Commerce Strategy
Generative AI

Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org

PublishesTwice weeklyEpisodes402Founded7 years ago
Number of ListenersCategories
ManagementBusinessMarketing

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Artwork for Unpacking the Digital Shelf

Latest Episodes

We are in chaotic times in marketing. Our guest David Tiltman, Chief Content Officer at WARC, mines some historical references to call it the “lightless middle of the tunnel”. But encouragingly, the most recent research is telling us that, even in th... more

Digital transformation was once sold as a destination. Today, we know the reality: it is a permanent state of being. As AI and Agentic Commerce accelerate the pace of disruption, your teams aren't just facing new tools—they are facing "transformation... more

Jamie Clapper here, and welcome to another episode of Unpacking the Digital Shelf: B2B Edition. Today, we’re joined by a true pioneer in the digital space—Steven Javor, Head of Digital Customer Experience and Channel Digital Commerce (Canada) at Schn... more

As AI fundamentally changes how consumers discover and buy products, the digital shelf is evolving into the agentic shelf. In this episode, Todd Hassenfelt, Chief Decision Officer at firstmovr, breaks down why brands can no longer rely on traditional... more

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Recent Guests

David Tiltman
Chief Content Officer at WARC
WARC
Episode: Turns Out Machines Love a Strong Brand, with David Tiltman, Chief Content Officer at WARC
Chelsey Alexander
CEO and founder of Open Gate Consulting
Open Gate Consulting
Episode: Change Management in an Age of Constant Transformation, with Chelsey Alexander, CEO at Open Gate Consulting, Jennifer Angelus, Sr Dir Digital Shelf at Danone, Malvika Jaggi, VP Partnerships at One Tree Brands, and Jyoti Malik, Sr Dir eCommerce at Belkin
Jennifer Angelus
Senior Director of Digital Shelf, Ecosystems and Capabilities at Danone
Danone
Episode: Change Management in an Age of Constant Transformation, with Chelsey Alexander, CEO at Open Gate Consulting, Jennifer Angelus, Sr Dir Digital Shelf at Danone, Malvika Jaggi, VP Partnerships at One Tree Brands, and Jyoti Malik, Sr Dir eCommerce at Belkin
Malvika Jaggi
VP of Partnerships and Platforms at One Tree Brands
One Tree Brands
Episode: Change Management in an Age of Constant Transformation, with Chelsey Alexander, CEO at Open Gate Consulting, Jennifer Angelus, Sr Dir Digital Shelf at Danone, Malvika Jaggi, VP Partnerships at One Tree Brands, and Jyoti Malik, Sr Dir eCommerce at Belkin
Jyoti Malik
Senior Director of eCommerce at Belkin
Belkin
Episode: Change Management in an Age of Constant Transformation, with Chelsey Alexander, CEO at Open Gate Consulting, Jennifer Angelus, Sr Dir Digital Shelf at Danone, Malvika Jaggi, VP Partnerships at One Tree Brands, and Jyoti Malik, Sr Dir eCommerce at Belkin
Steven Javor
Head of Digital Customer Experience and Channel Digital Commerce for Canada at Schneider Electric
Schneider Electric
Episode: From Webcasts to Generative Engine Optimization: 30 Years of Digital Evolution with Steven Javor Head of Digital Customer Experience and Channel Digital Commerce Canada
Todd Hassenfelt
Chief Decision Officer at First Mover
First Mover
Episode: What Matters When it Comes to Alexa for Shopping, with Todd Hassenfelt, Chief Decision officer, firstmovr
Kate Musgrove
Managing Director APAC, Bazaarvoice
Bazaarvoice
Episode: From Social Commerce to Agentic Discovery: The New Role of Creators and UGC with Kate Musgrove, Managing Director APAC, Bazaarvoice
Jeriad Zoghby
Co-founder at ACOS Labs; Co-author of Competing at Machine Speed
ACOS Labs; Book author
Episode: Shopping and Buying Aren’t the Same Thing Anymore, with Jeriad Zoghby, Co-founder at ACOS Labs and Co-author of Competing at Machine Speed

Hosts

Teresa Sperdi
Host of Unpacking the Digital Shelf APAC Edition
Peter Crosby
Host of Unpacking the Digital Shelf, Digital Shelf Institute

Reviews

4.9 out of 5 stars from 83 ratings
  • Love this series

    Great series for staying up to date with industry trends, learning from best practices, and sharpening skillsets. I just listened to Ideen’s episode and loved it! AI is here to stay and will be more important than ever for brands to figure out agentic commerce sooner than later!

    Apple Podcasts
    5
    Ecomm guy
    United States2 months ago
  • A newfound favorite!

    Unpacking the Digital Shelf really lives up to it's name - with high quality content that speaks to you right where you're at, it's a must listen! Great content on all things retail media, delivered in an easy to consume format... can't recommend this show enough!

    Apple Podcasts
    5
    Arlie K
    United States5 years ago
  • Awesome Podcast!!!

    Unpacking the Digital Shelf Podcast, highlights all ecom, business, entrepreneurship and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

    Apple Podcasts
    5
    roweereyes
    Philippines5 years ago
  • Excellent Insights & Guidance

    Excellent insights & guidance across an array of topics in the world of digital shelf & retail media. This podcast has been tremendously helpful to me as we build and start to accelerate our strategy in this area, but I envision this holding a permanent place of value as we move into more advanced phases as well. The podcast strikes a great balance of conceptual/theoretical discussion about the future of the space, as well as real time, in the weeds recommendations to be successful in the presen... more

    Apple Podcasts
    5
    Sabrina C. - Digital Strategy
    United States5 years ago
  • Best for brand manufacturer marketers

    Probably the best series for the marketer and e-commerce executive trying to navigate the ever changing world of marketing products on OPP- other people’s platforms. Peter Crosby is a great host and brings knowledge and panache to the edit. I learn something every time I listen.

    Apple Podcasts
    5
    Tettigon
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests and hosts are consistently knowledgeable, providing practical guidance for real-world implementation.
Listeners praise high-quality, actionable insights across retail media and digital shelf topics.
The podcast is repeatedly described as essential for brand manufacturers navigating digital transformation.
Shows are engaging and well-structured, delivering both strategic frameworks and hands-on tactics.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Turns Out Machines Love a Strong Brand, with David Tiltman, Chief Content Officer at WARC
Q: If you're a smaller brand and you're just starting up, do you have any advice for where they start from a brand equity standpoint?
Smaller brands can focus on a few category entry points and build recognition around them rather than trying to cover as many bases as larger brands. Creators and earned media can also help them gain visibility in places where AI models find information.
Turns Out Machines Love a Strong Brand, with David Tiltman, Chief Content Officer at WARC
Q: How do you define brand in the world of AI, and what does it mean? And where should brands be kind of focusing their time?
Tiltman says long-term brand equity, built through consistent associations over time, can contribute substantially to AI visibility. He recommends clarifying distinctive brand assets and category entry points, then making sure those are consistently represented across the internet and customer experience.
From Webcasts to Generative Engine Optimization: 30 Years of Digital Evolution with Steven Javor Head of Digital Customer Experience and Channel Digital Commerce Canada
Q: What does invisible to an LLM actually look like, and what are the steps that companies should take to start fixing it?
Javor recommends checking whether AI bots can access the site, ensuring content directly answers likely questions and contains verifiable information, and formatting it so AI can extract useful passages. He advises auditing robots.txt, gated content, and PDFs before rewriting content.
From Webcasts to Generative Engine Optimization: 30 Years of Digital Evolution with Steven Javor Head of Digital Customer Experience and Channel Digital Commerce Canada
Q: What's the biggest shift in organizations of convincing organizations why digital matters from the early days to now?
In the 1990s and 2000s, leaders needed convincing that digital and websites mattered. Now the challenge is showing that established assumptions are outdated as customer discovery moves to AI agents.
The Twin Forces of Retail Media and PDPs Should Be United, with Amy Sillince, Global Head of Conversion and Carlota Mier, Global Performance Marketing Lead at Opella
Q: How did you start collaborating across digital shelf and retail media, and how long did the process take?
The collaboration began with cross-functional pilots, formalizing roles and building a hub in Barcelona to co-locate teams. It took about two years to mature the model from initial conversations to a scaled, multi-market operation, but early wins came from aligning content strategy with media activation and moving toward in-house capabilities.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Interests
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Household Income
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Frequently Asked Questions About Unpacking the Digital Shelf

What is Unpacking the Digital Shelf about and what kind of topics does it cover?

A data-forward show focused on the digital shelf, retail media, and AI-driven transformation in brand and consumer goods. Episodes often center on marketplaces, cross-functional alignment between marketing and sales, data governance, and practical paths to scale digital channels—from B2B to medical and consumer contexts. Notable throughlines include agentic AI and content-driven commerce, the reorganization of teams around digital initiatives, and real-world case studies from large CPG brands, healthcare, and apparel. The show tends to attract professionals looking for actionable frameworks, data-backed insights, and leadership perspectives to accelerate digital transformation across channels, categories, and regions. A standout is the brea... more

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Which podcasts are similar to Unpacking the Digital Shelf?

These podcasts share a similar audience with Unpacking the Digital Shelf:

1. Ecommerce Braintrust
2. The Commerce Collective Podcast
3. The CPG Guys
4. The Prof G Pod with Scott Galloway
5. Retail Media Breakfast Club

How many episodes of Unpacking the Digital Shelf are there?

Unpacking the Digital Shelf launched 7 years ago and published 402 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Unpacking the Digital Shelf?

Recent guests on Unpacking the Digital Shelf include:

1. David Tiltman
2. Chelsey Alexander
3. Jennifer Angelus
4. Malvika Jaggi
5. Jyoti Malik
6. Steven Javor
7. Todd Hassenfelt
8. Kate Musgrove

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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