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Artwork for Unpacking the Digital Shelf

Unpacking the Digital Shelf

Digital Shelf Institute
E-Commerce
Retail Media
Artificial Intelligence
Consumer Behavior
Digital Shelf
Amazon
Digital Transformation
Digital Commerce
Digital Shelf Institute
Digital Marketing
Retail Media Networks
Consumer Packaged Goods
Omnichannel Strategy
Agentic Commerce
Social Commerce
Personalization
Walmart
Amazon Ads
E-Commerce Strategy
Generative AI

Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org

PublishesWeeklyEpisodes384Founded7 years ago
Number of ListenersCategories
ManagementBusinessMarketing

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Artwork for Unpacking the Digital Shelf

Latest Episodes

Today, we are diving deep into a topic that is both incredibly massive and frequently misunderstood: the evolution of B2B digital commerce. If you ask five different people in a B2B manufacturing company to define "e-commerce," you’ll likely get five... more

Running the global digital and insights organization at one of the world’s largest and most storied CPG companies takes a combination of data chops, marketing savvy, and collaborative leadership skills. Keith Lehman, Global Director, Digital Commerce... more

Can you imagine a CPG company with an 87% customer retention rate and a 50% subscribe and save rate on Amazon? Wouldn’t you want to know their secret? Well now you can, thanks to our guest today, Catherine Hayden, Chief Marketing Officer at Kate Farm... more

VP of Marketing & Commerce Sha Atakhanov has been driving growth and innovation at homepathic brand Boiron for almost 17 years. From booking some of the first ads on Amazon to being an inaugural brand running shoppable ads on Samsung TVs, , Sha overs... more

Key Facts

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Recent Guests

Keith Lehman
Global Director, Digital Commerce Marketing at Colgate-Palmolive
Colgate-Palmolive
Episode: Curiosity is the Secret Ingredient in Your Growth Strategy, with Keith Lehman, Global Director, Digital Commerce Marketing at Colgate-Palmolive
Catherine Hayden
Chief Marketing Officer
Kate Farms
Episode: Nourishing Long Term Consumer Value from Ages 1 to 101, with Catherine Hayden, Chief Marketing Officer at Kate Farms
Sha Atakhanov
Vice President of Marketing & Commerce at Boiron
Boiron
Episode: The Leadership Mindset that Drives Growth and Innovation in Any Era, with Sha Atakhanov, Vice President of Marketing & Commerce at Boiron
Jack O'Leary
Director eCommerce Strategic Insights
NIQ
Episode: The Latest Data on AI Adoption in Commerce, with Jack O’Leary, Director, eCommerce Strategic Insights at NIQ
Jason Hein
Global Director, B2B eCommerce Association
B2B eCommerce Association
Episode: The 5 C’s of Product Data with Jason Hein, Global Director B2B eCommerce Association
Jason Carmel
Global Creative Data Lead at VML
VML
Episode: A Humanist Spin on Machine-to-Machine Marketing, with Jason Carmel, Global Creative Data Lead at VML
Jaimee Vilela
Managing Director of Cooki Haircare
Cooki Haircare
Episode: How Cooki Haircare Turned Community Demand into National Distribution, with Jaimee Vilela, Managing Director, Cooki Haircare
Sarah Levinson
Behavioral strategist for D2C and B2B brands
Self-described behavioral strategist featured for the episode
Episode: Consumers Don’t Want to Be Your Friend, and Other Truth Bombs, with Sarah Levinger, Behavior Strategist
Jason O'Toole
Head of Connected Commerce & Media at Gildan
Gildan
Episode: Make People the Center of AI Transformation, with Jason O’Toole, Head of Connected Commerce & Media at Gildan

Hosts

Peter Crosby
Host of the podcast; representative of the Digital Shelf Institute
Theresa Spurdy
Host of Unpacking the Digital Shelf; APAC edition guide for interviews
Lauren Levak Gilbert
Colleague and leader at DSI; co-host of episodes

Reviews

4.9 out of 5 stars from 77 ratings
  • A newfound favorite!

    Unpacking the Digital Shelf really lives up to it's name - with high quality content that speaks to you right where you're at, it's a must listen! Great content on all things retail media, delivered in an easy to consume format... can't recommend this show enough!

    Apple Podcasts
    5
    Arlie K
    United States4 years ago
  • Awesome Podcast!!!

    Unpacking the Digital Shelf Podcast, highlights all ecom, business, entrepreneurship and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

    Apple Podcasts
    5
    roweereyes
    Philippines5 years ago
  • Excellent Insights & Guidance

    Excellent insights & guidance across an array of topics in the world of digital shelf & retail media. This podcast has been tremendously helpful to me as we build and start to accelerate our strategy in this area, but I envision this holding a permanent place of value as we move into more advanced phases as well. The podcast strikes a great balance of conceptual/theoretical discussion about the future of the space, as well as real time, in the weeds recommendations to be successful in the presen... more

    Apple Podcasts
    5
    Sabrina C. - Digital Strategy
    United States5 years ago
  • Best for brand manufacturer marketers

    Probably the best series for the marketer and e-commerce executive trying to navigate the ever changing world of marketing products on OPP- other people’s platforms. Peter Crosby is a great host and brings knowledge and panache to the edit. I learn something every time I listen.

    Apple Podcasts
    5
    Tettigon
    United States6 years ago
  • Great insight

    Great podcast on B2B

    Apple Podcasts
    5
    Rogencrank
    Australia7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The show is lauded for actionable, real-world guidance that helps listeners accelerate their strategy.
Audience appreciation for balanced discussions across brand, retailer, and tech perspectives.
Guests are described as credible experts and practitioners delivering concrete takeaways.
The host and guests are seen as knowledgeable with strong industry relevance.
Listeners praise high-quality, practical content on retail media and digital shelf topics.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#52
Spain/Business/Management
Apple Podcasts
#145
Mexico/Business/Management
Apple Podcasts
#227
Finland/Business/Management
Apple Podcasts
#248
Japan/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

How Cooki Haircare Turned Community Demand into National Distribution, with Jaimee Vilela, Managing Director, Cooki Haircare
Q: What can big brands learn from Cooki's approach to customer engagement and agility?
Big brands should cultivate direct customer relationships, run small scale experiments, and build internal culture that allows rapid pivots in response to market trends and feedback from highly engaged customers.
How Cooki Haircare Turned Community Demand into National Distribution, with Jaimee Vilela, Managing Director, Cooki Haircare
Q: How did you evaluate whether the acquisition was worth pursuing?
The team conducted thorough due diligence, combining financial metrics with marketing and product positioning insights, ensuring margin potential and alignment with paid ads, before deciding to proceed.
How Cooki Haircare Turned Community Demand into National Distribution, with Jaimee Vilela, Managing Director, Cooki Haircare
Q: What led you to buy Cooki and scale it into a bigger brand?
Jaimee describes spotting an opportunity in a tiny shampoo bar business, appreciating the product and community, then partnering with her husband to run due diligence, upgrade branding, and lean into a direct-customer approach to drive growth and retail adoption.
The Latest Data on AI Adoption in Commerce, with Jack O’Leary, Director, eCommerce Strategic Insights at NIQ
Q: What should leaders do first when preparing for this AI-driven shift in commerce?
Start with education and pilots that involve people across the organization, create an AI task force, and ensure leadership supports the initiative to align processes with AI-enabled workflows.
The Latest Data on AI Adoption in Commerce, with Jack O’Leary, Director, eCommerce Strategic Insights at NIQ
Q: How should brands think about data readiness and governance before scaling AI across the organization?
Focus on cleaning and owning your data, establishing a product data management system as the single source of truth, and building cross-functional AI task forces with leadership support to avoid silos and ensure responsible deployment.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Unpacking the Digital Shelf

What is Unpacking the Digital Shelf about and what kind of topics does it cover?

This show focuses on the intersection of brand manufacturing, retail, and digital channels, with a steady emphasis on digital shelf strategy, retail media, and AI-enabled transformation. Across episodes, guests share practical playbooks for scaling content, governance, and cross-functional collaboration in omnichannel environments, often highlighting heritage brands adapting to modern tech, data-enabled decision making, and the evolving role of agentic commerce. A standout throughline is turning complex product data and storytelling into measurable growth, while balancing speed, compliance, and partner ecosystems. The mix of industry leaders from consumer goods, retail, technology, and agency-side roles offers listeners actionable tactics, ... more

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Which podcasts are similar to Unpacking the Digital Shelf?

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1. HBR IdeaCast
2. How I Built This with Guy Raz
3. Freakonomics Radio
4. The Prof G Pod with Scott Galloway
5. Prof G Markets

How many episodes of Unpacking the Digital Shelf are there?

Unpacking the Digital Shelf launched 7 years ago and published 384 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Unpacking the Digital Shelf?

Recent guests on Unpacking the Digital Shelf include:

1. Keith Lehman
2. Catherine Hayden
3. Sha Atakhanov
4. Jack O'Leary
5. Jason Hein
6. Jason Carmel
7. Jaimee Vilela
8. Sarah Levinson

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