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Artwork for Unpacking the Digital Shelf

Unpacking the Digital Shelf

Digital Shelf Institute
E-Commerce
Retail Media
Artificial Intelligence
Consumer Behavior
Digital Shelf
Amazon
Digital Transformation
Digital Commerce
Digital Shelf Institute
Digital Marketing
Retail Media Networks
Consumer Packaged Goods
Omnichannel Strategy
Agentic Commerce
Social Commerce
Personalization
Walmart
Amazon Ads
E-Commerce Strategy
Generative AI

Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org

PublishesWeeklyEpisodes380Founded7 years ago
Number of ListenersCategories
ManagementBusinessMarketing

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Artwork for Unpacking the Digital Shelf

Latest Episodes

AI adoption in shopping is growing steadily, though demographic variations in this trend may influence where brands prioritize their investments.That’s why Nielsen IQ and the DSI teamed up on a combined report featuring consumer attitudes about AI in... more

Welcome to the very first episode of Unpacking the Digital Shelf: B2B Edition. To kick off this new series, we are joined by industry veteran Jason Hein. Jason brings over a decade of merchandising experience from McMaster-Carr and a foundational rol... more

The digital shelf has been joined by the agentic shelf — with AI agents no longer just tools in our marketing arsenal, they are emerging as a powerful, influential consumer segment actively shaping discovery, evaluation, and purchase decisions. In th... more

Many brands spend years trying to earn their place on retail shelves. They pitch buyers, fight for space and hope their products will sell once they finally get there. But what if you flipped that model? What if you built so much demand online that r... more

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Recent Guests

Sarah Levinson
Behavioral strategist for D2C and B2B brands
Self-described behavioral strategist featured for the episode
Episode: Consumers Don’t Want to Be Your Friend, and Other Truth Bombs, with Sarah Levinger, Behavior Strategist
Jason O'Toole
Head of Connected Commerce & Media at Gildan
Gildan
Episode: Make People the Center of AI Transformation, with Jason O’Toole, Head of Connected Commerce & Media at Gildan
David Goodtree
CEO and Founder, Foodgraph
Foodgraph
Episode: You are the Agent of Your Own Future, with David Goodtree, CEO and Founder at Foodgraph
Jo Lambadjieva
Founder and CEO of Amazing Wave, AI and ecommerce strategist
Amazing Wave
Episode: Building the Right Mindset and Motivations for Successful AI in Ecommerce, with Joanna Lambadjieva, Founder and CEO of Amazing Wave
Gill Smythe
Executive at Salsify
Salsify
Episode: Inside Digital & eCommerce 2026: What Retailers & Brands Need to Know, with Teresa Sperti, Arktic Fox & Gill Smythe, Salsify
Aaron Zagha
Chief Marketing Officer at Newton Baby
Newton Baby
Episode: Driving Growth through Omnichannel Presence and Product Innovation, with Aaron Zagha, CMO at Newton Baby
Matt Kreuger
SVP Digital Commerce and Marketplaces at Buffalo Games
Buffalo Games
Episode: Wielding the Levers of Growth at a Challenger Brand, with Matt Kreuger, SVP Digital Commerce and Marketplaces, Buffalo Games
Emily Jones
E-commerce channel controller at HiPP Organic
HiPP Organic
Episode: Parents and Carers: Driving Challenger Brand Growth Through Connection and Content, with Emily Jones, Ecommerce Channel Controller at HiPP Organic
Bethanie Blanchard
Head of Strategy and Planning at Coles 360
Coles 360
Episode: The 5 Key Principles of Best Practice in Retail Media with Bethanie Blanchard, Head of Strategy & Planning, Coles 360

Hosts

Peter Crosby
Host of the podcast; representative of the Digital Shelf Institute
Theresa Spurdy
Host of Unpacking the Digital Shelf; APAC edition guide for interviews
Lauren Levak Gilbert
Colleague and leader at DSI; co-host of episodes

Reviews

4.9 out of 5 stars from 77 ratings
  • A newfound favorite!

    Unpacking the Digital Shelf really lives up to it's name - with high quality content that speaks to you right where you're at, it's a must listen! Great content on all things retail media, delivered in an easy to consume format... can't recommend this show enough!

    Apple Podcasts
    5
    Arlie K
    United States4 years ago
  • Awesome Podcast!!!

    Unpacking the Digital Shelf Podcast, highlights all ecom, business, entrepreneurship and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

    Apple Podcasts
    5
    roweereyes
    Philippines5 years ago
  • Excellent Insights & Guidance

    Excellent insights & guidance across an array of topics in the world of digital shelf & retail media. This podcast has been tremendously helpful to me as we build and start to accelerate our strategy in this area, but I envision this holding a permanent place of value as we move into more advanced phases as well. The podcast strikes a great balance of conceptual/theoretical discussion about the future of the space, as well as real time, in the weeds recommendations to be successful in the presen... more

    Apple Podcasts
    5
    Sabrina C. - Digital Strategy
    United States5 years ago
  • Best for brand manufacturer marketers

    Probably the best series for the marketer and e-commerce executive trying to navigate the ever changing world of marketing products on OPP- other people’s platforms. Peter Crosby is a great host and brings knowledge and panache to the edit. I learn something every time I listen.

    Apple Podcasts
    5
    Tettigon
    United States6 years ago
  • Great insight

    Great podcast on B2B

    Apple Podcasts
    5
    Rogencrank
    Australia7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The show is lauded for actionable, real-world guidance that helps listeners accelerate their strategy.
Audience appreciation for balanced discussions across brand, retailer, and tech perspectives.
Guests are described as credible experts and practitioners delivering concrete takeaways.
The host and guests are seen as knowledgeable with strong industry relevance.
Listeners praise high-quality, practical content on retail media and digital shelf topics.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Make People the Center of AI Transformation, with Jason O’Toole, Head of Connected Commerce & Media at Gildan
Q: And Jason, I have a question. How do you get all of those people in sync? That's multiple different functions who have different priorities and it's great that they're now all under the same roof of connected commerce, but how do you keep the cadence of communication and measurement?
He explains they built an operational framework around people, process, and technology to align multiple functions, with clear checks and balances to move the organization forward, and emphasizes the importance of human-centered leadership within the AI-powered workflow.
Building the Right Mindset and Motivations for Successful AI in Ecommerce, with Joanna Lambadjieva, Founder and CEO of Amazing Wave
Q: What is the first thing brands should document to enable AI to help?
Document the complete process, inputs, outputs, edge cases, and data requirements so AI can be fed the context it needs to produce high-quality results.
Building the Right Mindset and Motivations for Successful AI in Ecommerce, with Joanna Lambadjieva, Founder and CEO of Amazing Wave
Q: How should brands begin to approach AI adoption in their teams?
Start with people and process, not just technology. Explain what AI can and cannot do, reassure staff it will assist them, and build a culture where experimentation is encouraged and outcomes are measured with pilots.
Parents and Carers: Driving Challenger Brand Growth Through Connection and Content, with Emily Jones, Ecommerce Channel Controller at HiPP Organic
Q: How does your organization stay aligned during a period of rapid change, especially with omni-channel campaigns and the involvement of different teams?
We focus on upfront myth-busting to surface concerns, engage a broader internal team, and hold quarterly business reviews with partners like Amazon to ensure alignment on priorities and actions, while empowering teams to act quickly within clear boundaries.
Parents and Carers: Driving Challenger Brand Growth Through Connection and Content, with Emily Jones, Ecommerce Channel Controller at HiPP Organic
Q: Can you tell us a bit about your digital channel strategy and whether you ultimately want to funnel people into D2C or if other channels are equally important?
Our strategy centers on aligning content and commerce across channels based on shopper behavior; we recognize that some shoppers research on marketplaces like Amazon, may visit physical stores, and then subscribe online. The goal is to be present where the shopper is, with a frictionless experience across D2C, retail, and fulfillment partners, rather than prioritizing one channel over all.

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Frequently Asked Questions About Unpacking the Digital Shelf

What is Unpacking the Digital Shelf about and what kind of topics does it cover?

This show focuses on the intersection of brand manufacturing, retail, and digital channels, with a steady emphasis on digital shelf strategy, retail media, and AI-enabled transformation. Across episodes, guests share practical playbooks for scaling content, governance, and cross-functional collaboration in omnichannel environments, often highlighting heritage brands adapting to modern tech, data-enabled decision making, and the evolving role of agentic commerce. A standout throughline is turning complex product data and storytelling into measurable growth, while balancing speed, compliance, and partner ecosystems. The mix of industry leaders from consumer goods, retail, technology, and agency-side roles offers listeners actionable tactics, ... more

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Which podcasts are similar to Unpacking the Digital Shelf?

These podcasts share a similar audience with Unpacking the Digital Shelf:

1. The Diary Of A CEO with Steven Bartlett
2. Retail Media Breakfast Club
3. The Jason & Scot Show - E-Commerce And Retail News
4. Always Off Brand
5. The Prof G Pod with Scott Galloway

How many episodes of Unpacking the Digital Shelf are there?

Unpacking the Digital Shelf launched 7 years ago and published 380 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Unpacking the Digital Shelf?

Recent guests on Unpacking the Digital Shelf include:

1. Sarah Levinson
2. Jason O'Toole
3. David Goodtree
4. Jo Lambadjieva
5. Gill Smythe
6. Aaron Zagha
7. Matt Kreuger
8. Emily Jones

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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