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Artwork for Unpacking the Digital Shelf

Unpacking the Digital Shelf

Digital Shelf Institute
E-Commerce
Retail Media
Consumer Behavior
Artificial Intelligence
Digital Shelf
Amazon
Digital Transformation
Digital Commerce
Digital Shelf Institute
Digital Marketing
Retail Media Networks
Consumer Packaged Goods
Omnichannel Strategy
Agentic Commerce
Social Commerce
Personalization
Walmart
Amazon Ads
E-Commerce Strategy
Generative AI

Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org

PublishesWeeklyEpisodes374Founded7 years ago
Number of ListenersCategories
ManagementMarketingBusiness

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Artwork for Unpacking the Digital Shelf

Latest Episodes

The leadership guru James C. Maxwell said “Change is inevitable. Growth is optional.” Feels apt to this moment, doesn’t it? People are anxious about the impact AI will have on their lives and careers. The pace and intensity of the change around us is... more

As always with the three-legged stool of people, process, and technology, it’s the tech that gets all the buzz while it’s getting the other two legs right that really determine success or failure. Jo Lambadjieva, Founder and CEO of Amazing Wave and a... more

In this episode, we unpack the key findings from the newly released Inside Digital & eCommerce 2026 report from Arktic Fox & Six Degrees Executive. The report is a deep dive into how Australian retailers and brand manufacturers are navigating the nex... more

When last we met on the podcast in 2022, Aaron Zagha, CMO at Newton Baby, was selling some amazing baby mattresses through DTC. 4 years later, and a lot has changed - they’ve gone full omnichannel, expanded their product portfolio, and built a commun... more

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Recent Guests

Jo Lambadjieva
Founder and CEO of Amazing Wave, AI and ecommerce strategist
Amazing Wave
Episode: Building the Right Mindset and Motivations for Successful AI in Ecommerce, with Joanna Lambadjieva, Founder and CEO of Amazing Wave
Teresa Sperti
Executive at Arktic Fox
Arktic Fox
Episode: Inside Digital & eCommerce 2026: What Retailers & Brands Need to Know, with Teresa Sperti, Arktic Fox & Gill Smythe, Salsify
Gill Smythe
Executive at Salsify
Salsify
Episode: Inside Digital & eCommerce 2026: What Retailers & Brands Need to Know, with Teresa Sperti, Arktic Fox & Gill Smythe, Salsify
Aaron Zagha
Chief Marketing Officer at Newton Baby
Newton Baby
Episode: Driving Growth through Omnichannel Presence and Product Innovation, with Aaron Zagha, CMO at Newton Baby
Matt Kreuger
SVP Digital Commerce and Marketplaces at Buffalo Games
Buffalo Games
Episode: Wielding the Levers of Growth at a Challenger Brand, with Matt Kreuger, SVP Digital Commerce and Marketplaces, Buffalo Games
Emily Jones
E-commerce channel controller at HiPP Organic
HiPP Organic
Episode: Parents and Carers: Driving Challenger Brand Growth Through Connection and Content, with Emily Jones, Ecommerce Channel Controller at HiPP Organic
Bethanie Blanchard
Head of Strategy and Planning at Coles 360
Coles 360
Episode: The 5 Key Principles of Best Practice in Retail Media with Bethanie Blanchard, Head of Strategy & Planning, Coles 360
Jamie Clapper
Community and Content Manager at the Digital Shelf Institute
Digital Shelf Institute
Episode: Taking the DSI Community to the Next Level, with Jamie Clapper, Community & Content Manager at the Digital Shelf Institute
Sunny Jiang
CEO and President at EyeBuyDirect Inc
EyeBuyDirect Inc
Episode: Closing the Actionability Gap with AI, with Sunny Jiang, CEO and President at EyeBuyDirect Inc. and Sonal Gandhi, Chief Content Officer at The Lead

Hosts

Peter Crosby
Host of the podcast; representative of the Digital Shelf Institute
Theresa Spurdy
Host of Unpacking the Digital Shelf; APAC edition guide for interviews
Lauren Levak Gilbert
Colleague and leader at DSI; co-host of episodes

Reviews

4.9 out of 5 stars from 76 ratings
  • A newfound favorite!

    Unpacking the Digital Shelf really lives up to it's name - with high quality content that speaks to you right where you're at, it's a must listen! Great content on all things retail media, delivered in an easy to consume format... can't recommend this show enough!

    Apple Podcasts
    5
    Arlie K
    United States4 years ago
  • Awesome Podcast!!!

    Unpacking the Digital Shelf Podcast, highlights all ecom, business, entrepreneurship and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

    Apple Podcasts
    5
    roweereyes
    Philippines4 years ago
  • Excellent Insights & Guidance

    Excellent insights & guidance across an array of topics in the world of digital shelf & retail media. This podcast has been tremendously helpful to me as we build and start to accelerate our strategy in this area, but I envision this holding a permanent place of value as we move into more advanced phases as well. The podcast strikes a great balance of conceptual/theoretical discussion about the future of the space, as well as real time, in the weeds recommendations to be successful in the presen... more

    Apple Podcasts
    5
    Sabrina C. - Digital Strategy
    United States5 years ago
  • Best for brand manufacturer marketers

    Probably the best series for the marketer and e-commerce executive trying to navigate the ever changing world of marketing products on OPP- other people’s platforms. Peter Crosby is a great host and brings knowledge and panache to the edit. I learn something every time I listen.

    Apple Podcasts
    5
    Tettigon
    United States6 years ago
  • Great insight

    Great podcast on B2B

    Apple Podcasts
    5
    Rogencrank
    Australia7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The show is lauded for actionable, real-world guidance that helps listeners accelerate their strategy.
Audience appreciation for balanced discussions across brand, retailer, and tech perspectives.
Guests are described as credible experts and practitioners delivering concrete takeaways.
The host and guests are seen as knowledgeable with strong industry relevance.
Listeners praise high-quality, practical content on retail media and digital shelf topics.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#191
United States/Business/Management
Apple Podcasts
#9
Singapore/Business/Management
Apple Podcasts
#119
Singapore/Business
Apple Podcasts
#147
Spain/Business/Management
Apple Podcasts
#167
Brazil/Business/Management
Apple Podcasts
#219
India/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Building the Right Mindset and Motivations for Successful AI in Ecommerce, with Joanna Lambadjieva, Founder and CEO of Amazing Wave
Q: What is the first thing brands should document to enable AI to help?
Document the complete process, inputs, outputs, edge cases, and data requirements so AI can be fed the context it needs to produce high-quality results.
Building the Right Mindset and Motivations for Successful AI in Ecommerce, with Joanna Lambadjieva, Founder and CEO of Amazing Wave
Q: How should brands begin to approach AI adoption in their teams?
Start with people and process, not just technology. Explain what AI can and cannot do, reassure staff it will assist them, and build a culture where experimentation is encouraged and outcomes are measured with pilots.
Parents and Carers: Driving Challenger Brand Growth Through Connection and Content, with Emily Jones, Ecommerce Channel Controller at HiPP Organic
Q: How does your organization stay aligned during a period of rapid change, especially with omni-channel campaigns and the involvement of different teams?
We focus on upfront myth-busting to surface concerns, engage a broader internal team, and hold quarterly business reviews with partners like Amazon to ensure alignment on priorities and actions, while empowering teams to act quickly within clear boundaries.
Parents and Carers: Driving Challenger Brand Growth Through Connection and Content, with Emily Jones, Ecommerce Channel Controller at HiPP Organic
Q: Can you tell us a bit about your digital channel strategy and whether you ultimately want to funnel people into D2C or if other channels are equally important?
Our strategy centers on aligning content and commerce across channels based on shopper behavior; we recognize that some shoppers research on marketplaces like Amazon, may visit physical stores, and then subscribe online. The goal is to be present where the shopper is, with a frictionless experience across D2C, retail, and fulfillment partners, rather than prioritizing one channel over all.
Parents and Carers: Driving Challenger Brand Growth Through Connection and Content, with Emily Jones, Ecommerce Channel Controller at HiPP Organic
Q: So we'd love to start out just you telling us a little bit more about HiPP Organic and what the business objectives are that guide your day.
HiPP Organic is a family-owned challenger brand in the baby milk space; our objectives revolve around understanding the shopper journey, maintaining a strong brand voice, and leveraging omni-channel strategies to make life easier for parents and carers, while staying authentic to our heritage.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
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Frequently Asked Questions About Unpacking the Digital Shelf

What is Unpacking the Digital Shelf about and what kind of topics does it cover?

This show focuses on the intersection of brand manufacturing, retail, and digital channels, with a steady emphasis on digital shelf strategy, retail media, and AI-enabled transformation. Across episodes, guests share practical playbooks for scaling content, governance, and cross-functional collaboration in omnichannel environments, often highlighting heritage brands adapting to modern tech, data-enabled decision making, and the evolving role of agentic commerce. A standout throughline is turning complex product data and storytelling into measurable growth, while balancing speed, compliance, and partner ecosystems. The mix of industry leaders from consumer goods, retail, technology, and agency-side roles offers listeners actionable tactics, ... more

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Which podcasts are similar to Unpacking the Digital Shelf?

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1. The Commerce Collective Podcast
2. The Prof G Pod with Scott Galloway
3. Retail Media Breakfast Club
4. Pivot
5. Prof G Markets

How many episodes of Unpacking the Digital Shelf are there?

Unpacking the Digital Shelf launched 7 years ago and published 374 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Unpacking the Digital Shelf?

Recent guests on Unpacking the Digital Shelf include:

1. Jo Lambadjieva
2. Teresa Sperti
3. Gill Smythe
4. Aaron Zagha
5. Matt Kreuger
6. Emily Jones
7. Bethanie Blanchard
8. Jamie Clapper

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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