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Artwork for Unfinished Business

Unfinished Business

Andy Clarke, Richard Rutter
Contracts
Generative AI
Retainers and Time-Based Billing
Accessibility
Clear Left
CSS
Layout Design
Artificial Intelligence
Web Design Education
Content Design
W3C
Tetralogical
Piccalilli
Content Management System
Content Migration
Statement Of Work
Web Design and Maintenance
Web Design
Time Banking / Time Blocks
Watch Buying Experience

Andy Clarke and Richard Rutter have Unfinished Business.

PublishesTwice monthlyEpisodes143Founded14 years ago
Number of ListenersCategories
DesignTechnologyArts

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Artwork for Unfinished Business

Latest Episodes

This episode is sponsored by Eleventy in a Box. It’s a premium Eleventy starter kit for designers and developers who want to spend less time setting up the same project structure and more time designing distinctive websites.

Eleventy in a Box is the... more

In this episode of Unfinished Business, Rich and I talk about the best type of RFP (request for proposal) and how Rich got excited when he recently one which stood out from the rest.

• One Footer in the Grave

• Troika

• Unfinished Business

Listen to all tracks from this episode on Apple Music:

music.apple.com/gb/playlist/one-footer-in-the-unfinished-troika/pl.u-V5ojdSKNkPA

• Sho!io

• Join Sho!io

• Web Day Out in Brighton, March 12th 2026

Get 10% off your ticket using the discount code CLEARLEFT10.

YouTube

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Recent Guests

Dave Letorey
Founder of Code Red, event organizer, speaker mentor
Code Red; London Web Standards; State of the Browser
Episode: Unfinished Business 139. Dave Letorey: I like red and I like hats
Andy Bell
Musician-turned-designer; founder of Piccalilli; leads creative education projects
SET Studio / Piccalilli
Episode: Unfinished Business 135: Andy Bell. All the best bands are power-trios
Léonie Watson
Director at Tetralogical, accessibility specialist
Tetralogical
Episode: Unfinished Business 134: Léonie Watson. Bundles of enthusiasm

Hosts

Andy Clarke
Host of Unfinished Business; long-running designer and educator with emphasis on web design business and practice.
Richard Rutter
Co-host of Unfinished Business; experienced designer, educator, and host of design/tech conversations.

Reviews

4.6 out of 5 stars from 67 ratings
  • Essential listening for those involved in web design

    Of all the podcasts I listen to on website design this is the one and only essential. That’s primarily because it never fails to be stimulating, thought-provoking, and controversial. Don’t listen if you want to agree with everything that’s said by Andrew Clarke and his guests - that’s not the point. Listen if you want to be thinking about what has been said days later, while you wait for the next episode to be released.

    Apple Podcasts
    5
    John Jones @ Userfication
    United Kingdom11 years ago
  • Interesting, Funny and Useful

    Andrew Clarke creates a super atmosphere and sets a lovely tone for fascinating discussions of experiences and ideas in digital.

    Always brilliant guests, just talking in a relaxed and open way that's quite unique to this excellent podcast.

    Apple Podcasts
    5
    George Cockerill
    United Kingdom11 years ago
  • Absolutely brilliant

    Just realised I’d recommended this to at least the tenth person so it's probably time to leave a review!

    This is by far my favourite Web/Design podcast and the only one I listen to without fail – for me it’s the perfect mix of sound advice and entertaining tangents, all delivered with a thoughtfulness which really stands out. I love how varied the guests are – the conversation is always fascinating and I invariably end up feeling inspired, even after episodes when the topics covered don’t dire... more

    Apple Podcasts
    5
    Katharine_S
    United Kingdom11 years ago
  • Hypocritical claptrap

    Andy Clarke tries his best but this is a mess full of double standards.

    In the episode that I listened to, the host and his guests lambast conference speakers who use “um" and “er" fillers when presenting. However, throughout the podcast nearly every other word spoken is followed by “you know”, “like”, “right”, “whatever” or “cos” – this makes them sound no more intellectual than the average professional footballer or Little Britain’s Vicky Pollard. They might as well throw in “Innit bruv” for ... more

    Apple Podcasts
    1
    DutchMonty
    United Kingdom11 years ago
  • absolute belter!

    This is by far my favourite Podcast. Always great banter, great guests & insightful, honest information relating to the (mostly) Creative industry. My daily 1hr commute to work is now a joy catching up with past episodes & has become a vital part of my never ending education as a Web Designer. Thank you Andy!

    Apple Podcasts
    5
    j-rawlo
    United Kingdom11 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Some episodes feel a bit meandering, but always engaging and insightful.
Strong mix of design, coding, and real-world agency issues that listeners can apply immediately.
Genuine, friendly banter with high-caliber guests and useful advice.
Thoughtful, practical take on web design that blends business and craft.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#240
United Kingdom/Arts/Design
Apple Podcasts
#215
Germany/Arts/Design
Apple Podcasts
#55
Belgium/Arts/Design
Apple Podcasts
#58
New Zealand/Arts/Design
Apple Podcasts
#76
Switzerland/Arts/Design
Apple Podcasts
#139
Finland/Arts/Design

Talking Points

Recent interactions between the hosts and their guests.

Unfinished Business 134: Léonie Watson. Bundles of enthusiasm
Q: What motivated you to start Tetralogical and expand beyond audits into training and consultancy?
She describes recognizing that auditing alone is often end-of-life and that sustainable accessibility requires embedding practices within teams, processes, and culture, which consultancy and training can achieve.
Unfinished Business 134: Léonie Watson. Bundles of enthusiasm
Q: Do you want to set some context about your career in accessibility?
Léonie explains her path from being a designer who lost her sight to becoming a leader in accessibility, co-founding groups, and ultimately guiding Tetralogical's emphasis on consultancy and training alongside audits.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Unfinished Business

What is Unfinished Business about and what kind of topics does it cover?

Two seasoned design and web-development hosts field conversations that blend practical business insights with creative exploration. Across episodes, listeners hear candid discussions on running small agencies, freelancing, contracts, procurement, and sustainable client work, alongside hands-on analyses of design systems, accessibility, AI-assisted workflows, and the evolving business of web design. The show stands out for its relaxed banter, deep industry knowledge, UK perspectives, and guests who bring both practical tips and thoughtful critique to the table. This combination makes it particularly valuable for designers, developers, and small-agency owners seeking actionable guidance, ethical considerations in AI, and ideas for improving c... more

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Which podcasts are similar to Unfinished Business?

These podcasts share a similar audience with Unfinished Business:

1. Great Lives

How many episodes of Unfinished Business are there?

Unfinished Business launched 14 years ago and published 143 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Unfinished Business?

Recent guests on Unfinished Business include:

1. Dave Letorey
2. Andy Bell
3. Léonie Watson

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