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Total Retail Talks

Total Retail
E-Commerce
Alibaba.com
Customer Experience
Marketing Strategy
Sustainability
Influencer Marketing
Retail Industry
Halara
Consumer Behavior
Retail
Marketing Strategies
Digital Marketing
Primark
Lowe's
Customer Feedback
Alibaba Guaranteed
Loyalty Programs
Customer Engagement
Kopari Beauty
Supply Chain Management

Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.

PublishesTwice monthlyEpisodes519Founded11 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Total Retail Talks

Latest Episodes

In episode 506 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kathy Gagliano, executive vice president of merchandising at Books-A-Million, the second largest bookstore retailer operating more than 220 stores in the United States. The d... more

YouTube

In episode 505 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Tim Parr, founder of Caddis, a cultural lifestyle and eyewear brand boldly celebrating the 40-plus community. Parr shares that he launched Caddis after seeing a cultural and ... more

YouTube

In episode 504 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Matt Navarro, global president of Stanley 1913, the iconic global lifestyle brand synonymous with premium food and beverage innovation, operated by PMI WW Brands. The discuss... more

YouTube

In episode 503 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Marianna Sachse, founder and CEO of Jackalo, the first circular childrenswear brand focused on creating durable, eco-friendly apparel. Sachse describes her inspiration for fo... more

YouTube

Key Facts

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Recent Guests

Kathy Gagliano
Executive Vice President of Merchandising at Books-A-Million
Books-A-Million
Episode: The Strategy Driving Books-A-Million's Brick-and-Mortar Boom
Tim Parr
Founder of Caddis, a cultural lifestyle eyewear brand
Caddis
Episode: Caddis Redefines Eyewear for the 40+ Community
Matt Navarro
Global president of PMI WW Brands, Stanley 1913
Stanley 1913
Episode: The Strategy Driving Stanley 1913's Global Growth
Marianna Sachse
Founder and CEO of Jackalo, a circular children's wear brand
Jackalo
Episode: Durability, Resale and Repair: How Jackalo Enables Circularity in Childrenswear
Mike Hayes
Chief Commercial Officer for the Americas at Newell Brands
Newell Brands
Episode: Newell Brands' Customer Experience Center Brings Retail Innovation to Life
Nick Lezin
Senior Vice President of E-commerce and Marketing at Ashley
Ashley
Episode: Inside Ashley's Plan to Launch AI Home Shopping
Kevin Tulep
President of Primark US
Primark
Episode: Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories
Elizabeth Price
Former Global Chief Marketing Officer at Anthropologie
Victoria Secret Co.
Episode: Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories
Monica Ragali
Former Vice President Global Brand Management at Jansport
Jansport
Episode: Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories

Host

Joe Keenan
Editor-in-Chief of Total Retail and host of the series, guiding industry conversations with retail and brand leaders.

Reviews

4.4 out of 5 stars from 38 ratings
  • 💎💎💎

    So many big names interviewed! Tons of free knowledge being shared here and a very supportive energy! I’m not a retailer, but as a PR coach for Ecom and retail brands, I am always looking for quality resources to recommend them! And the episode pacing is great, they don’t drag out which keeps them super engaging!

    @gloriachoupr

    Apple Podcasts
    5
    _doremi101
    United Statesa year ago
  • Hey! I'm motivated!

    Thanks, Joe, for presenting a mix of guests with new ideas, great stories, and motivation.

    I like stories of how people find powerful ways to meet adversity. I enjoyed Saatchi Art's story of responding to Covid and how they've changed the stuffy and intimidating world of art buying by helping buyers discover what they like and want. Much appreciated!

    Apple Podcasts
    5
    Mike GMK
    United States5 years ago
  • Da s

    We’ve CDs in it huh it’s e

    Apple Podcasts
    5
    boogman8
    United States7 years ago
  • Retail Revolutionaries!

    Joe and his incredibly knowledgeable guests shine the brightest of lights on the retail industry and the hardworking people in it! Informative, encouraging, and engaging are just a few of the words I'd use to describe the time you'll spend with them. Thanks so much for putting out such a superb show Joe - keep up the great work!

    Apple Podcasts
    5
    Katie Joy B.
    United States7 years ago
  • Great content but so hard to hear

    I really love this content, and the length is fine. However, several of the episodes, particularly the CRM conference interviews are so hard to hear.

    Apple Podcasts
    4
    Omni513
    United States7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Short clips suit quick updates; some guests desire longer, more actionable takes.
Mix of guest ideas and motivational stories; deep dives on how brands adapt in crises.
Listeners praise concise, informative episodes, though some audio issues have been noted.
Big-name guests and practical retail insights; pacing is highly appreciated.
Shows strong coverage of retail evolution and collaboration with retailers.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

The Strategy Driving Books-A-Million's Brick-and-Mortar Boom
Q: How do you balance data-driven decision-making with your instincts as a merchant, especially for long-term inventory planning?
The strategy blends data fundamentals with hands-on test-and-learn in stores, leveraging staff and customer feedback, and interpreting cultural signals to identify opportunities while avoiding overreliance on lagging indicators.
The Strategy Driving Books-A-Million's Brick-and-Mortar Boom
Q: Tell me a little bit about why and why now is the right time to grow that store count.
The guest explains that a long history, disciplined operations, and a focus on community enable steady expansion in favorable growth markets, leveraging new opportunities without overextending. They highlight mid-market, high-growth areas and careful rent economics as critical factors.
Caddis Redefines Eyewear for the 40+ Community
Q: What's your take on leveraging AI for copywriting and creative work?
Tim believes AI can break linear thinking when used to prompt new directions, and should be integrated to enhance creativity rather than replace the human storytelling element.
Caddis Redefines Eyewear for the 40+ Community
Q: How does Caddis position itself in a commoditized eyewear market?
The strategy centers on being transparent, authentic, and irreverent, not trying to be for everyone, which helps them connect deeply with a specific customer and differentiate through messaging and product storytelling.
Caddis Redefines Eyewear for the 40+ Community
Q: What inspired you to start Caddis and focus on the 40+ demographic?
Tim explains that he has spent his career building brands and, after a stint as a touring bluegrass musician, saw a market void for aging consumers and decided to combine lifestyle branding with eyewear to serve that audience thoughtfully.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
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Frequently Asked Questions About Total Retail Talks

What is Total Retail Talks about and what kind of topics does it cover?

This show centers on retail and consumer-brand strategy through in-depth conversations with leaders across the retail ecosystem. Episodes frequently cover store formats, shopper behavior, e-commerce, AI and tech-enabled shopping, experiential retail, brand loyalty, and the evolving role of physical spaces. Guests come from major retailers, brands, and manufacturing, offering practical insights on product innovation, marketing, store expansion, and cross-channel experiences. A notable strength is its ability to pull actionable takeaways from executives at high-profile companies, making it useful for PR, marketing, and sponsorship teams seeking real-world retail chatter and trends.

Where can I find podcast stats for Total Retail Talks?

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How many listeners does Total Retail Talks get?

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What are the audience demographics for Total Retail Talks?

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How many subscribers and views does Total Retail Talks have?

To see how many followers or subscribers Total Retail Talks has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Total Retail Talks?

These podcasts share a similar audience with Total Retail Talks:

1. Morning Brew Daily
2. All-In with Chamath, Jason, Sacks & Friedberg
3. HBR IdeaCast
4. The AI Daily Brief: Artificial Intelligence News and Analysis
5. Decoder with Nilay Patel

How many episodes of Total Retail Talks are there?

Total Retail Talks launched 11 years ago and published 519 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Total Retail Talks?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Total Retail Talks?

Rephonic pulls ratings and reviews for Total Retail Talks from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for Total Retail Talks?

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What guests have appeared on Total Retail Talks?

Recent guests on Total Retail Talks include:

1. Kathy Gagliano
2. Tim Parr
3. Matt Navarro
4. Marianna Sachse
5. Mike Hayes
6. Nick Lezin
7. Kevin Tulep
8. Elizabeth Price

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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