This Is CX
Paul Hagen, Mike Manfredo"This Is CX" is a discussion about all-things "customer experience", hosted by two guys (Mike Manfredo and Paul Hagen) that want to help people understand what customer experience is and how it can be done in a way that creates real value. We will share personal experiences and best practices, in our hope to make the world a little more customer-centric.
| Publishes | Twice monthly | Episodes | 63 | Founded | 9 years ago |
|---|---|---|---|---|---|
| Category | Business | ||||
Listen to this Podcast
Latest Episodes
From the conversation, please find links to the following content:
• Mazen's CMSWire Article: Converge Customer Experience and Digital to Thrive in 2021
• West Monroe's Quarterly Executive Poll - 2021 Q1
• West Monroe POV: The promise of agile, mult... more
For more information about Nick Mehta and his perspectives, please visit his website:
Paul and Mike would love to hear your thoughts on how your organization has seen how your Customer Experience and Customer Success ... more
For more information about Tiffani Bova, please visit her website:
Paul, Mike, and Mike would love to hear your thoughts on how your organization has begun to re-position itself for growth during the COVID pandemic, includin... more
For those interested in learning more about Digital Product and Transformation and West Monroe's capabilities to help organizations, please use the following link for a more information:
WMP's Digital Transformation Offerings
Paul and Mike would lo... more
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #207 |  Belgium/Business |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
|---|---|---|---|---|---|
| Professions | Age Range | Household Income | |||
| Social Media Reach | |||||
Frequently Asked Questions About This Is CX
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Which podcasts are similar to This Is CX?
These podcasts share a similar audience with This Is CX:
1. The CX Cast
How many episodes of This Is CX are there?
This Is CX launched 9 years ago and published 63 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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