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The Simmer

The Simmer
Restaurant Technology
Hospitality
Opentable
Byte
Reservations
Hospitality Industry
Fast Casual Dining
Delivery Services
Online Ordering
Tock
Technology
Dining Experience
Restaurant Management Software
California Minimum Wage Legislation
Customer Experience
Starbucks
Will Guidara
Olo
Chipotle
Union Square Hospitality Group

The Simmer explores and explains hot topics in restaurant technology and the future of hospitality. It's led by two industry veterans with a lot of opinions. Kristen Hawley has spent over a decade covering the beat for her newsletter Expedite and top titles including Fast Company, Business Insider, Bon Appetit, Eater, and Food & Wine. Brandon Barton is CEO of Bite, an industry-leading intelligent ... more

PublishesTwice monthlyEpisodes48Founded2 years ago
Number of ListenersCategory
Technology

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Latest Episodes

It’s been a minute (actually, years) since ghost kitchens and virtual brands dominated conversations about restaurant delivery. While those businesses have largely fallen out of view (with a few notable exceptions), restaurants still need a viable di... more

In this special edition of The Simmer, Kristen and Brandon talk through that viral Reddit delivery post (and its aftermath), look back on what they got wrong (and right!) about 2025, and offer a few thoughts on the year ahead.

It’s a good time to be a chicken chain. New concepts are taking off and legacy brands, like the 50-year-old El Pollo Loco, are poised for serious growth. The fire-grilled chicken brand, currently open in eight states, is planning a larger expansion. ... more

It’s been almost a decade since Avi Goren launched Marqii to help restaurants get found on the internet. That challenge remains, but search and discovery methods and technology have changed… a lot. In this episode, we talk about discovery in the age ... more

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Recent Guests

Niko Papademetriou
Senior Vice President at Q, focusing on sales and business development
Q
Episode: Niko Papademetriou SVP, Qu POS
Tammy Billings
Business Development professional with extensive experience in the restaurant tech industry
SignalFlare.ai
Episode: Tammy Billings, Business Development, SignalFlare.ai
Suzie Tsai
CEO of Bonchon with extensive experience in the restaurant industry.
Bonchon
Episode: Suzie Tsai, CEO, Bonchon
Tom Cortese
Chief Operating Officer at Kernel Foods, formerly co-founder of Peloton
Kernel Foods
Episode: Tom Cortese, Chief Operating Officer, Kernel Foods
Michael Osanloo
President and CEO at Portillo's Restaurants
Portillo's
Episode: Michael Osanloo President & CEO, Portillo’s
Abhinav Kapur
Co-founder and CEO of Bikky
Bikky
Episode: Abhinav Kapur Co-founder and CEO, Bikky
Pablo Rivero
CEO of Resy and VP of Global Dining for Amex
Resy / American Express
Episode: Pablo Rivero, CEO, Resy
Zach Goldstein
Founder and CEO of Thanx
Thanx
Episode: Zach Goldstein Founder and CEO, Thanx
Geoff Alexander
President and CEO of Wow Bao, an innovative brand focusing on Asian buns and restaurant technology.
Wow Bao
Episode: Geoff Alexander, President & CEO, Wow Bao

Hosts

Brandon Barton
CEO of Bite, an industry-leading intelligent kiosk ordering software provider with nearly two decades of experience in restaurant tech.
Kristen Hawley
Founder and editor of Expedite, with over a decade of experience covering restaurant technology and hospitality topics for notable publications.

Reviews

4.8 out of 5 stars from 28 ratings
  • Educational and entertaining

    Great conversations with industry leaders about how technology is affecting hospitality this very moment.

    Apple Podcasts
    5
    L.R. Laggy
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many find the discussions educational and reflective of current hospitality trends.
Listeners appreciate the engaging conversations with industry leaders.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#60
Mexico/Technology

Talking Points

Recent interactions between the hosts and their guests.

Zach Goldstein Founder and CEO, Thanx
Q: What should restaurants focus on to grow their first-party digital channels?
Restaurants should prioritize retention of existing customers and leverage loyalty programs to convert first-time guests to repeat visitors, which is crucial for long-term success.
Zach Goldstein Founder and CEO, Thanx
Q: What is your main concern about third-party delivery services?
Goldstein expresses concern over restaurants losing control of their customer base to third-party marketplaces, which could jeopardize their revenue and business health.
Zach Goldstein Founder and CEO, Thanx
Q: Is Thanx a consumer brand?
Goldstein explains that Thanx is not a consumer brand but powers restaurants, emphasizing their brand awareness among consumers due to the number of partnered restaurants.
Zach Goldstein Founder and CEO, Thanx
Q: What is the elevator pitch on what Thanx is?
Zach describes Thanx as a guest engagement platform focused on driving customer loyalty through multi-channel marketing automation and enhancing user experiences.
Christine Schindler, Co-Founder and CEO, Pathspot
Q: What is Pathspot and how do restaurant employees interact with your technology?
Pathspot operates through a small wall-mounted device that detects handwashing and provides real-time feedback on hygiene practices. It digitizes safety checks and manages other critical controls.

Audience Metrics

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Listeners per Episode
Gender Skew
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Frequently Asked Questions About The Simmer

What is The Simmer about and what kind of topics does it cover?

Focusing on the intersection of restaurant technology and hospitality, episodes cover a diverse array of topics that are current and consequential within the industry. With hosts who possess significant expertise and experience, conversations typically include insights from leading figures in the field, discussions around technological innovations like AI, robotics, and customer engagement strategies, as well as trends affecting the restaurant sector. The podcast is particularly valuable for listeners interested in how technology is reshaping customer experiences and operational efficiencies in hospitality.

Where can I find podcast stats for The Simmer?

Rephonic provides a wide range of podcast stats for The Simmer. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Simmer and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Simmer get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Simmer, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Simmer?

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How many subscribers and views does The Simmer have?

To see how many followers or subscribers The Simmer has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Simmer?

These podcasts share a similar audience with The Simmer:

1. The Daily
2. All-In with Chamath, Jason, Sacks & Friedberg
3. This American Life

How many episodes of The Simmer are there?

The Simmer launched 2 years ago and published 48 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Simmer?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Simmer?

Rephonic pulls ratings and reviews for The Simmer from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on The Simmer?

Recent guests on The Simmer include:

1. Niko Papademetriou
2. Tammy Billings
3. Suzie Tsai
4. Tom Cortese
5. Michael Osanloo
6. Abhinav Kapur
7. Pablo Rivero
8. Zach Goldstein

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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