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The Simmer

The Simmer
Restaurant Technology
Opentable
Hospitality
Artificial Intelligence
Resy
Doordash
Tock
Olo
Reservations
Hospitality Industry
Bonchon
Byte
Fast Casual Dining
Technology In Restaurants
Point Of Sale Systems
Loyalty Programs
Kiosks
Amex
Delivery Services
Customer Data Platforms

The Simmer explores and explains hot topics in restaurant technology and the future of hospitality. It's led by two industry veterans with a lot of opinions. Kristen Hawley has spent over a decade covering the beat for her newsletter Expedite and top titles including Fast Company, Business Insider, Bon Appetit, Eater, and Food & Wine. Brandon Barton is CEO of Bite, an industry-leading intelligent ... more

PublishesTwice monthlyEpisodes53Founded2 years ago
Category
Technology

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Artwork for The Simmer

Latest Episodes

A Simmer first! This LIVE edition was recorded on April 10 at the Boston University Hospitality Leadership Summit. We’re joined by Judy Thelen, co-founder and CEO of white-hot social restaurant list-keeping and recommendations app Beli. In this episo... more

We love repeat guests on The Simmer! In his return to the podcast, Olo founder and CEO Noah Glass explains the next phase of his company’s evolution: the Olo Network. In this episode, we talk about Olo’s move from publicly traded company to privately... more

Former Jose Andres Group CEO Sam Bakhshandehpour recently joined Bilt, a $10 billion loyalty platform that rewards people for paying their rent and mortgage on Bilt cards, helping to fuel the so-called “points economy.” Recently, the company released... more

Ben Leventhal’s impact on the restaurant business can not be overstated. The serial founder successfully launched (and exited) restaurant editorial network Eater and reservations service Resy. Now he’s back with Blackbird, a loyalty and payments plat... more

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Recent Guests

Judith (Judy) Thelen
CEO of Beli, co-founder/operator
Beli
Episode: The Simmer Live: Judy Thelen, Co-founder and CEO, Beli
Sam Bakhshandehpour
President, Local Merchants, Bilt Hospitality, Travel, Dining, and FinTech
Bilt
Episode: Sam Bakhshandehpour, President, Local Merchants, Bilt
Ben Leventhal
Co-founder of Eater, co-founder of Resy, CEO and co-founder at Blackbird
Blackbird
Episode: Ben Leventhal, Founder & CEO, Blackbird
Maxx Freedman
Founder of Spice; restaurant growth agency focused on online/digital transactions and off-premise growth
Spice
Episode: Maxx Freedman, Founder of Spice
Jill Adams
Chief Marketing Officer
El Pollo Loco
Episode: Jill Adams, Chief Marketing Officer, El Pollo Loco
Avi Goren
Co-founder and CEO of Marqii
Marqii
Episode: Avi Goren, Co-founder and CEO, Marqii
Chris DeSaye
Vice President of IT at Gibson's Restaurant Group
Gibson's Restaurant Group
Episode: Chris DeSaye, VP of Information Technology, Gibson’s Restaurant Group
Rachael Nemeth
CEO and co-founder of Opus Training
Opus Training
Episode: Rachael Nemeth Co-founder & CEO, Opus Training
Elizabeth Tilton
Founder & CEO of Oyster Sunday and OS Benefits
Oyster Sunday, OS Benefits
Episode: Elizabeth Tilton, Founder & CEO, Oyster Sunday and OS Benefits

Hosts

Brandon Barton
CEO of Bite, an industry-leading intelligent kiosk ordering software provider with nearly two decades of experience in restaurant tech.
Kristen Hawley
Founder and editor of Expedite, with over a decade of experience covering restaurant technology and hospitality topics for notable publications.

Reviews

4.9 out of 5 stars from 35 ratings
  • Great Hang

    Great topics. Great conversation. Great guests. A great hang if you’re anyway involved in the restaurant industry.

    Apple Podcasts
    5
    G Dot
    United States2 months ago
  • Educational and entertaining

    Great conversations with industry leaders about how technology is affecting hospitality this very moment.

    Apple Podcasts
    5
    L.R. Laggy
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many find the discussions educational and reflective of current hospitality trends.
Listeners appreciate the engaging conversations with industry leaders.

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The Room PodcastClaudia Laurie and Madison McIlwain

Talking Points

Recent interactions between the hosts and their guests.

Rob Edell, GM & Head of DashPass, DoorDash
Q: What is the next technology that will move the restaurant industry forward beyond third-party platforms?
Rob argues that AI, kiosks, POS improvements, and robotics will be pivotal, with AI enabling personalization, kiosks streamlining ordering, and robotics helping labor-related challenges while preserving guest experience.
Avi Goren, Co-founder and CEO, Marqii
Q: How has your background shaped Marqii, and what was the original vision ten years ago?
Avi's path from Yelp to Yext and beyond shaped a localSEO-powered concept that helps SMBs and independents caption and distribute content across listings, social channels, and menus to drive visibility and demand.
Avi Goren, Co-founder and CEO, Marqii
Q: Avi, tell us about Marqii and how you help hospitality partners be found and understood online.
Marqii focuses on discoverability through accurate listings, structured menus, reputation management, and accessible analytics, enabling hospitality brands to connect with guests more effectively and measure impact.
Maxx Freedman, Founder of Spice
Q: Outside of delivery and reservations, what are your thoughts on the next wave of restaurant tech, including AI and the future interfaces that operators will use?
AI will increasingly act as a COO or marketing team, helping with SEO, website building, and even customer data management; interfaces will move away from dashboards toward conversational AI that can perform heavy lifting and manage operations across platforms.
Maxx Freedman, Founder of Spice
Q: What are some practical, low-hanging fruit strategies brands should deploy now to improve their standing on third-party platforms?
Focus on getting visible ratings quickly (about 15 orders to establish credibility), drive weekly order velocity to sustain organic ranking, and seed traffic to third-party storefronts to reach critical volume that can flip the mix toward more organic, profitable sales over time.

Audience Metrics

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Frequently Asked Questions About The Simmer

What is The Simmer about and what kind of topics does it cover?

Focusing on the intersection of restaurant technology and hospitality, episodes cover a diverse array of topics that are current and consequential within the industry. With hosts who possess significant expertise and experience, conversations typically include insights from leading figures in the field, discussions around technological innovations like AI, robotics, and customer engagement strategies, as well as trends affecting the restaurant sector. The podcast is particularly valuable for listeners interested in how technology is reshaping customer experiences and operational efficiencies in hospitality.

Where can I find podcast stats for The Simmer?

Rephonic provides a wide range of podcast stats for The Simmer. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Simmer and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Simmer get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Simmer, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Simmer?

Rephonic provides comprehensive predictive audience data for The Simmer, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does The Simmer have?

To see how many followers or subscribers The Simmer has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Simmer?

These podcasts share a similar audience with The Simmer:

1. Pardon My Take
2. The Bill Simmons Podcast

How many episodes of The Simmer are there?

The Simmer launched 2 years ago and published 53 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Simmer?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Simmer?

Rephonic pulls ratings and reviews for The Simmer from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on The Simmer?

Recent guests on The Simmer include:

1. Judith (Judy) Thelen
2. Sam Bakhshandehpour
3. Ben Leventhal
4. Maxx Freedman
5. Jill Adams
6. Avi Goren
7. Chris DeSaye
8. Rachael Nemeth

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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