Service Design Podcast
Service Design PodcastIn this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.
| Publishes | Monthly | Episodes | 71 | Founded | 10 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | DesignArtsBusinessManagement | |||
Listen to this Podcast
Latest Episodes
We talk with service design ninja Clementina Gentile about proactive public services and building a community of practice across government agencies. How do you design for 100% of citizens, build an architecture of trust, and break down bureaucratic ... more
What if going punk is the most human-centered thing you can do right now? 🤘 We sat down with Gerry Scullion to talk HCD, AI, and why discomfort might actually mean you're on the right track. Did we make you curious?
A new voice, same Service Design Podcast! Laurens Somers is passing the mic to Eva Faes, service and social designer at Knight Moves.
What does it take to modernise a live government system? Hefen Wong from Singapore’s Ministry of Manpower shares how an 18-year-old Employment Pass platform was transformed into a user-centred digital service: through prioritising user value, smart u... more
Recent Guests
Hosts
Reviews
- Excellent podcast!
This is a must-listen for everyone with an interest in service design. Very inspiring!
Apple Podcasts5mcrucera
Belgium9 years ago - Great podcast
This podcast is refreshingly good about service design.
Apple Podcasts5Craig SoenenBelgium9 years ago - Love it!
Top quality and highly inspirational podcast.
Apple Podcasts5janvanlysebettensBelgium9 years ago - Awesome podcast!
Nice guests every episode, very educational!
Apple Podcasts5JannickvBelgium9 years ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #24 |  Saudi Arabia/Arts/Design |
Apple Podcasts | #87 |  Finland/Arts/Design |
Apple Podcasts | #96 |  Russia/Arts/Design |
Apple Podcasts | #104 |  Ireland/Arts/Design |
Apple Podcasts | #120 |  Norway/Arts/Design |
Apple Podcasts | #144 | Belgium/Arts/Design |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About Service Design Podcast
What is Service Design Podcast about and what kind of topics does it cover?
Conversations center on applying service design in complex, real-world contexts—especially government, public services, and large organizations—alongside practical topics like cross-department collaboration, governance, and measurable impact. Episodes blend hands-on methods (design sprints, user research, co-creation) with strategic themes (trust, transparency, adoption, and scaling user-centered approaches) to show how design thinking can transform public sector and enterprise experiences. A notable throughline is balancing internal needs with end-user benefits, leveraging partnerships with external practitioners, and exploring the evolving role of design leadership in a fast-changing landscape. Listeners likely gain actionable insights fo... more
Where can I find podcast stats for Service Design Podcast?
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How many listeners does Service Design Podcast get?
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What are the audience demographics for Service Design Podcast?
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How many subscribers and views does Service Design Podcast have?
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Which podcasts are similar to Service Design Podcast?
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How many episodes of Service Design Podcast are there?
Service Design Podcast launched 10 years ago and published 71 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Service Design Podcast?
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Where can I see ratings and reviews for Service Design Podcast?
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What guests have appeared on Service Design Podcast?
Recent guests on Service Design Podcast include:
1. Clementina Gentile
2. Gerry Scullion
3. Hefen Wong
4. Sheila Kesselaers
5. Tomas De Preter
6. Maarten Raemdonck
7. Lien Dewitte
8. Brian Desplinter
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.